Tony Mayo

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Making the Best of the Worst Part of Your Day

Tony Mayo

‘Mindful’ commuters say deep breaths, clear mind keep them calm under stress Nancy Kaplan, chief operating officer at a management consulting firm in downtown D.C., said she pays attention to her breathing and relaxes when her jaw tightens or her fingers clench the steering wheel during her hour-plus commute.

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Book Reading: Crimes of Cunning by Tony Mayo

Tony Mayo

I much prefer owner-operated business, like those of my executive coaching clients–and independent booksellers. Tony Mayo Executive Coach. My new novel Crimes of Cunning exposes the roots of some serious problems in today’s largest organizations.

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Bottom-up Leadership Works | Top Executive Coaching with Tony Mayo.

Tony Mayo

That means those staff who actually meet customers, or run operations, tell the boss what works, rather than vice versa. It means delegating responsibility in order to empower staff. Imperious, dictatorial leaders who are out of touch with the shop floor do not achieve sustained success.

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Encourage Employees to Talk More

Tony Mayo

– Alex “Sandy&# Pentland MIT Human Dynamics Lab in Harvard Business Review Another study, at a bank’s telephone call center, showed that operators who spent their breaks speaking to coworkers not only got more work done but experienced less workplace stress.

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