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Vital Keys to Leading a Fast, Flexible, and Agile Organization

The Practical Leader

They’re launching a series of programs bolted-on the side of operations rather than an integrated process of change and transformation. Mission/Values with High “Snicker Factor” Core Values/Purpose Guide Programs, Operations, and Behaviors. Proactive Root Cause Analysis and Search for Systemic Changes/Strengths.

Agility 124
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Are These Systems Serving or Subverting Organization Results?

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. What’s Your OS (Operating System): Is Technology Supporting or Controlling?

System 52
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At the Crossroads: Piecemeal Programs or Culture Change?

The Practical Leader

The main cause of those failures is a partial and piecemeal effort. Too many of these initiatives have a limited scope and are disconnected from daily operations. A big reason frontline staff can’t live the brand is that operational, service, order fulfillment, and other processes aren’t aligned.

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Identifying the Solution 1st, Makes Things Easier

Mike Cardus

Not necessarily, knowing the root cause(s) increases your knowledge of the root cause, that does little to define the solution you need. Instead of creating failure charts, root cause analysis, and using a system of trial and error the simplest way is to start at the cheese and follow the path back to the mouse.

TRIZ 118
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5 Concepts That Will Help Your Team Be More Data-Driven

Harvard Business Review

Poor data is the norm — fouling operations, adding cost, and breeding mistrust in analytics. FAM can also point out which data attributes have the biggest error rates, suggesting where improvements can be made, using root cause analysis, described next. They should initiate a root cause analysis to figure out why.

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“Nailed it.” A lesson in overcoming project complexity

Deming Institute

The project had been operational for a few months when I joined so the foundation had already been poured. Using Dr. Deming’s diagram of how a system operates, I worked with the team to put together the picture of our project as a system – starting with the Aim (the importance of this project in the larger scope of the organization).

Project 28
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Applying a Model for Small Business Continual Improvement

Deming Institute

Applying SMED, the theoretical sessions would act as the external activities that operators have to perform before a changeover, and actually implementing them in a running business would be the internal ones. Root cause analysis. Leadership. 7) Institute modern methods of supervision. 8) Drive out fear.

Deming 28