The Practical Leader

MARCH 13, 2024

As I wrote about the accountability mess , a good person in a bad system or process sets that them up for failure — and blame. “The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. These core systems either boost or block performance.

System 52

System Organization Levitt Root Cause Analysis 52

The Practical Leader

MAY 1, 2024

Often good performers are put into bad processes within systems that subvert rather than support them. “The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. Weak training, ineffective approaches/templates. Accountability is a mess in many organizations.

Process 52

Process System Management Root Cause Analysis 52

The Practical Leader

JUNE 14, 2023

Many put those good intentions into mission statements, strategic plans, training, and rebranding. Fad surfing in the C-suite often leads to dunking trainees in the training tank , slogans, improvement projects, marketing campaigns, motivational programs, educational fix-them efforts, etc. This is often magical thinking.

Root Cause Analysis 52

Root Cause Analysis Mission Statement Travel Restructuring 52

Deming Institute

OCTOBER 12, 2017

The project had been operational for a few months when I joined so the foundation had already been poured. At one point, I suggested that we revisit our project governance – the operational guide, how it was implemented, and whether the team followed it – but this was a mature team and the general consensus was that everyone knew what to do.

Project 28

Project Deming Root Cause Analysis RACI 28

Deming Institute

FEBRUARY 15, 2016

Applying SMED, the theoretical sessions would act as the external activities that operators have to perform before a changeover, and actually implementing them in a running business would be the internal ones. Deming System of Profound knowledge. Root cause analysis. 5) Constantly and forever improve the system.

Deming 28

Deming SWOT Root Cause Analysis TRIZ 28