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Look Who's Distracted Now

Harvard Business Review

In addition to the constant attention-grabbing matters of love, children, sickness, and death, we now, of course, have the rise of technology-related distractions, which some decry as the great enemy of concentration. The oxymoronic concept of being physically present but mentally absent on the job has been dubbed "presenteeism."

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Where are you on the management scale of newbie to expert hacker?

Ask Atma

It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. CRM has three principal objectives: Acquire new customers.