The Recovering Engineer

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The Two Sides of Trust

The Recovering Engineer

The words I often use to describe the two sides of trust are transactional trust and relational trust, and here is how I define the terms: Transactional trust refers to the trust we have that another person will do what they said they would do or complete and assigned task.

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Use the Right Style at the Right Time

The Recovering Engineer

In From Bud to Boss , Kevin Eikenberry and I reference the Tuckman Model of team development as a useful tool for understanding what is happening in your team at each stage of development as it moves from a group of individuals working in the same location to a high-performing team working towards a common goal.

Tuckman 153
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The DISC Test is an Assessment, It’s not a Test

The Recovering Engineer

” I really don't like that type of reference to the DISC model. When I hear people talk about the DISC Assessment, I often hear them say things like: “Hey, how'd you come out on that test?” Here's why it bothers me… We use tests to find out what you know or don't know.

Reference 102
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Listening as a Tool to De-escalate Conflicts

The Recovering Engineer

In Sway: The Irresistible Pull of Irrational Behavior Ori and Rom Brafman reference several studies that point to the need to be heard and how it affects people ranging from convicted felons to venture capitalists.

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Employee Motivation Tips: Their Personal Life

The Recovering Engineer

A quick look at the model I shared previously could lead to the conclusion that the consequences referenced in that model refer only to externally applied rewards, prizes, bonuses, recognition, etc. A deeper look reveals that a consequence is anything a person experiences as a result of her behavior.

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DISC Model FAQ's: Can Four Styles Really Describe Everyone? | Guy.

The Recovering Engineer

I can, though, use four basic style descriptors to create a frame of reference that allows me to understand them better when we interact.&# When I say “all people,&# I am referring to all people who fall into what you could call “normal human psychology.&# .&# To which, I reply: “You’re right.

FAQ 114
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DISC Model FAQ's: Is Changing Your Behavior Phoney?

The Recovering Engineer

In answering this question, I often refer to a Thomas Jefferson quote: In matters of style, swim with the current. This concern raises another common question about the DISC model, and how I recommend people use it to connect and communicate more effectively. In matters of principle, stand like a rock.

FAQ 102