Remove there-are-no-minor-defects
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There are no minor defects

Tony Mayo

Levy: Let’s talk about web services. Amazon Web Services is dominant in hosting—one observer says that you are the Coke of the field, and there’s no Pepsi. How did an ecommerce site wind up in the position where it’s hosting web powerhouses like Foursquare, NASA, Netflix, and The New York Times? … Young startups all [.].

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Moving Beyond Company Organization Silos: Lessons from the Aviation Industry

Leading Blog

The fact that such a complex, decentralized, sprawling operation delivers reliable (albeit not always likable) results is a minor miracle. For instance, how has it minimized the defects that occur in handoffs from one team to another? I F YOU’VE HAD to be on a plane in the last year or so, especially within the U.S., In the U.S.,

Industry 269
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We Need to Apply Quality Improvement Lessons to Safety

The Practical Leader

All the best intentions and resolutions to do better will have only minor effects if skills, strategies, processes, structures, practices, and systems are weak. They are consistently searching for bigger, better, and longer lasting ways to “keep our people motivated” or “get them charged up.”

Quality 49
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The Downside of Best Practices | N2Growth Blog

N2Growth Blog

Even though I will from time-to-time slip and refer to something as “Best Practices&# I am attempting to extricate that phrase from my vocabulary. The reality is that you can find someone who will tell you that anyone of the options mentioned above constitutes best practices, so who is right and who is wrong?

Blog 293
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Demand the (Right) Right Data

Harvard Business Review

So I was really annoyed a couple of weeks later when I had to return it to the dealer so some rather minor defects could be corrected. My dad was usually right, but the next decade proved him wrong, as Japanese and German manufacturers delivered cars with far fewer defects. High-quality data are indeed possible.

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Case Study: Should a Hotel Giant Eliminate Some Brands and Refocus?

Harvard Business Review

And yet she seemed to be in the minority in this debate. If we discontinue the Evenstar brand, they might discontinue their affiliation with us and defect to Hilton or another competitor. During the deal discussions, Otto’s board had encouraged Troy to remain noncommittal about its post-merger strategy. No pruning necessary.

Hotels 8