Most executives, rightly, regard strategy creation and achieving operational effectiveness as two very different animals. Strategy, they believe, is about how to create value for customers; operational effectiveness is about how to do so at the lowest cost. The two processes work in parallel, and most organizational structures, which group activities by function, reflect that belief.
Why Peanuts Matter
Most executives, rightly, regard strategy creation and achieving operational effectiveness as two very different animals. Strategy, they believe, is about how to create value for customers; operational effectiveness is about how to do so at the lowest cost. The two processes work in parallel, and most organizational structures, which group activities by function, reflect that […]
February 16, 2011