Harvard Business Review

MAY 16, 2014

As generations-old business models are upended by innovations in retail, financial services, bookselling, and a host of other industries, companies must continually adjust their strategic positioning to edge out rivals.

Innovation 8

Innovation Competitive Advantage Supply Chain Business Model 8

Harvard Business Review

NOVEMBER 10, 2011

The Internet made it possible for Amazon to provide low-cost products throughout the country — and displaced local booksellers and music retailers. It has spawned an entire sector of businesses and created hundreds of thousands of U.S. jobs in the process.

Productivity 14

Productivity Products Crisis Long-term 14

Terry Starbucker

DECEMBER 27, 2009

i wrote about this here a few weeks ago ( [link] ) as relates to the American Booksellers Assoc suing Target, Walmart and Amazon for price cutting and threatening the local bookseller industry. And I really did come back with a new-found respect for the “retail civility&# demonstrated by the Parisians.

Open-book 311

Open-book Price Blog Learning-by-Doing 311

Harvard Business Review

NOVEMBER 30, 2010

The Conversation Blogs The Conversation Breaking Up the Retail-Price Confusopoly 8:25 AM Tuesday November 30, 2010 by Joshua Gans | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print This years holiday shopping season improved somewhat over last year with sales likely to top $11 billion.

Retail 14

Retail Price Comparison Nalebuff 14

Harvard Business Review

NOVEMBER 9, 2017

Consider the steady strategic morphing of Amazon from online bookseller to global retail powerhouse. Companies that fuse strategy and execution, continually making adjustments and periodic dramatic pivots, demonstrate what strategy as learning can look like in action.

Strategy 8

Strategy Agility Execution Core Competence 8

In the CEO Afterlife

JUNE 13, 2011

“Our mission is to operate the best specialty retail business in America, regardless of the product we sell. To say that our mission exists independent of the product we sell is to demean the importance and the distinction of being booksellers.” That leads into another 100 words of blah, blah, blah.

Mission Statement 209

Mission Statement CEO Human Resources Brand 209

Harvard Business Review

NOVEMBER 23, 2010

Comments The Right CEO Personality for Process Improvement I recently argued that in industries such as distribution and logistics (Amazon, FedEx, UPS), process manufacturing (Exxon), insurance (Aetna), restaurants (McDonalds), and retail banking (Bank of America, Citibank, Wells Fargo), continuous process improvement is essential.

Process 15

Process CEO Insurance Banking 15

LDRLB

JUNE 29, 2011

“Our mission is to operate the best specialty retail business in America, regardless of the product we sell. To say that our mission exists independent of the product we sell is to demean the importance and the distinction of being booksellers.” That leads into another 100 words of blah, blah, blah.

Mission Statement 109

Mission Statement Retail CEO Magazine 109

Harvard Business Review

NOVEMBER 23, 2010

All postings become the property of Harvard Business School Publishing The editors Recently from The Conversation Rethinking Valuation So You Dont Miss a Good Deal Dec 2 What Brazils New President Faces Dec 2 Touchpoints Bring the Customer Experience to Life Dec 2 The $300 House: The Marketing Challenge Dec 2 How Ford Profits from its 24 Hour Rule (..)

Books 14

Books Guidelines Banking Telecommunications 14

Harvard Business Review

NOVEMBER 23, 2010

All postings become the property of Harvard Business School Publishing The editors Recently from The Conversation Rethinking Valuation So You Dont Miss a Good Deal Dec 2 What Brazils New President Faces Dec 2 Touchpoints Bring the Customer Experience to Life Dec 2 The $300 House: The Marketing Challenge Dec 2 How Ford Profits from its 24 Hour Rule (..)

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

LDRLB

JUNE 29, 2011

“Our mission is to operate the best specialty retail business in America, regardless of the product we sell. To say that our mission exists independent of the product we sell is to demean the importance and the distinction of being booksellers.” That leads into another 100 words of blah, blah, blah.

Mission Statement 90

Mission Statement CEO Retail Magazine 90

Harvard Business Review

NOVEMBER 23, 2010

All postings become the property of Harvard Business School Publishing The editors Recently from The Conversation Rethinking Valuation So You Dont Miss a Good Deal Dec 2 What Brazils New President Faces Dec 2 Touchpoints Bring the Customer Experience to Life Dec 2 The $300 House: The Marketing Challenge Dec 2 How Ford Profits from its 24 Hour Rule (..)

Guidelines 14

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 14

Harvard Business Review

NOVEMBER 22, 2010

All postings become the property of Harvard Business School Publishing The editors Recently from Andrew Winston The Buzz on Green Business in China Nov 22 Reality is Overrated as a Motivator Nov 2 Green Marketers Are Still Sinning Oct 28 Google Is Doing What the Government Cant Oct 14 The Most Powerful Green NGO Youve Never Heard Of Oct 5 Most Read (..)

NGO 14

NGO Chemicals Guidelines Telecommunications 14

Harvard Business Review

NOVEMBER 30, 2010

Oct 28 What Cant Be Measured Oct 7 The Fall of Adrian Fenty and its Lesson in Judgment Sep 23 Most Read Most Commented STAY CONNECTED TO HBR Facebook Twitter RSS iPhone Newsletters LinkedIn YouTube Google HBR Today HBR Tips HBR Stats HBR Mobile HBR Daily Alert Management Tip The Daily Stat See all newsletters » Explore HBR Topics Change Management (..)

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 29, 2010

All postings become the property of Harvard Business School Publishing The editors Recently from Umair Haque The Irish Banking Crisis: A Parable Nov 29 Making Room for Reflection Is a Strategic Imperative Nov 24 Why You Should Focus on "Worst Practices" Nov 17 Strategy Can Do Better Nov 8 Marketing Can Do Better Oct 20 Most Read Most Commented STAY (..)

Banking 15

Banking Crisis Merton Guidelines 15

Harvard Business Review

NOVEMBER 23, 2010

All postings become the property of Harvard Business School Publishing The editors Recently from The Conversation Rethinking Valuation So You Dont Miss a Good Deal Dec 2 What Brazils New President Faces Dec 2 Touchpoints Bring the Customer Experience to Life Dec 2 The $300 House: The Marketing Challenge Dec 2 How Ford Profits from its 24 Hour Rule (..)

Airlines 14

Airlines Report Guidelines Discount 14

Harvard Business Review

JUNE 29, 2011

Barnes & Noble (B&N), America's largest bookseller, is bucking these trends. Other bricks and mortar booksellers have offered e-books online, and Borders licensed a reader of its own from an outside company called Kobo. Experimenting relentlessly: B&N has long been in the vanguard of the bookselling industry.

Strategy 15

Strategy Retail Long-term Short-term 15

Strategy Driven

JANUARY 24, 2011

The move to electronic books has caused booksellers to take a close look at how they do business, but the jury is still out on whether Barnes & Noble’s response to the dramatic changes in the publishing industry will be successful. Barnes & Noble appears to be doing a lot of the right things.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

NOVEMBER 23, 2010

All postings become the property of Harvard Business School Publishing The editors Recently from The Conversation Rethinking Valuation So You Dont Miss a Good Deal Dec 2 What Brazils New President Faces Dec 2 Touchpoints Bring the Customer Experience to Life Dec 2 The $300 House: The Marketing Challenge Dec 2 How Ford Profits from its 24 Hour Rule (..)

Guidelines 15

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 15

Harvard Business Review

NOVEMBER 24, 2010

All postings become the property of Harvard Business School Publishing The editors Recently from Umair Haque The Irish Banking Crisis: A Parable Nov 29 Making Room for Reflection Is a Strategic Imperative Nov 24 Why You Should Focus on "Worst Practices" Nov 17 Strategy Can Do Better Nov 8 Marketing Can Do Better Oct 20 Most Read Most Commented STAY (..)

Short-term 15

Short-term Guidelines Mass Marketing Telecommunications 15