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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. Southwest Airlines Fall From Grace. Until the COVID pandemic, Southwest Airlines was the only major, global airline to post a profit every year. All airlines overbook their flights. Southwest’s Response to the COVID Pandemic.

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Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle

Art Petty

There are some painful and painfully obvious leadership and management lessons from the recent Southwest Airlines debacle. The post Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle appeared first on Management Excellence by Art Petty. Deming is spinning in his grave over this one.

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Leading Thoughts for April 20, 2023

Leading Blog

As the new CEO of United Airlines, Oscar Munoz on listening: “Perhaps it wasn’t as important that I proved to employees that I had all the answers to every problem. Source: Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies II. Here are two ideas for the curious mind to engage with: I.

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Turkish Airlines & Turkish Cargo Rise to the Top Amid Coronavirus Pandemi

CEO Insider

Like other global carriers, Turkish Airlines and Turkish Cargo had to adapt quickly to face many challenges – from limitations imposed by countries on domestic and international flights, changes […].

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Escaping the eye of the storm – Lessons in crisis management from the airline industry

CEO Insider

According to International Air Transport Association, the global airline industry incurred net losses of $52bn in 2021 and is expected to lose an additional $12bn in 2022. The post Escaping the eye of the storm – Lessons in crisis management from the airline industry appeared first on CEOWORLD magazine.

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Under-Whelming Advice from a former CEO of Southwest Airlines

Leadership Freak

He was the CEO of Southwest Airlines during the terrorist attack on September 11, 2001. I’m still grappling with Jim Parker’s advice. Jim said, “I don’t think I smiled for two years.” When… Continue reading →

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Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

Southwest Airlines ( LUV ) announced the 39th consecutive year of profitability yesterday. The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). During the financial earnings call, CEO Gary Kelly , CFO Laura Wright and Executive VP Robert (Bob) E.

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