How Do You Create Customer Loyalty? (Video with Shep Hyken)
Let's Grow Leaders
SEPTEMBER 23, 2021
Your Most Important Customer Loyalty Metric: Do Your Customers Come Back. In this week’s Asking for a Friend, I talk with Shep Hyken, author of I’ll Be Back , discusses how to build customer loyalty and getting customers to come back again and again. The Basic’s of Customer Loyalty. Do they come back?