Training Still Matters

Joseph Lalonde

But finally, the third thing I’d have to say that contributes to remarkable guest experiences is… training! Even if you have amazing people on your team, they still need to be trained. Continue Reading… The post Training Still Matters appeared first on Joseph Lalonde.

Diversity Training at Starbucks


[Photo by Mike Kenneally at Unsplash] Writing in The Weekly Standard, Andrew Ferguson casts a skeptical eye on the much-publicized diversity training at Starbucks.

Customer Service Training 101

Eric Jacobson

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. Customer Service Training 101 , is suitable for nearly any type of business – retail and non-retail. Now in its third edition (originally published in 2005), you’ll find practical and actionable techniques and behaviors to ensure you are providing the best possible service for your customers.

Training Room Layout

Rapid BI

Training room layout - When you run your meeting or training event, its not just room layout that is important, its about matching the room layout with the trainers style, the material to be covered and the required outcomes. The post Training Room Layout appeared first on RapidBI. Management advantages boardroom disadvantages it training meeting room layout minifig room layout theatre style Training training room design U shape

Spring Training Quiz


[Photo by Rob Bye at Unsplash] George Will, who is a mega-baseball fan, has a serious quiz for us

Training Day


Training today. Exhaustion tonight. Writing tomorrow. The rest of the evening will be exercise. reading, NyQuil, and collapse. At least I don't have to catch a plane to another city where I'll do it all again in the morning

Training Rooms


Training rooms lack the predictability of classrooms. Depending upon the size and resources of the organization, training rooms can be extravagant or spartan. I fondly recall a floor of training rooms in Houston.

Leadership And Management Lessons From The Christmas Train

Joseph Lalonde

A Christmas Reel Leadership Article “The Christmas Train” is a Hallmark Movies and Mysteries production based on David Baldacci’s book. It’s a love story with a bit of humor, mystery, the dangers of a train stalled by a snowstorm, and an ending with a great twist.

Train Nostalgia


I recall taking the train from Phoenix to Tucson. The drive isn't bad but I'm thinking of all of the work I could get done going to and fro on a train. The train service might be restored in order to reduce the highway traffic.

Procrastinating on Training


In my experience, the employers (and employees) who need training the most get it the least. The effective ones use training as booster shots to enhance current skills. Certain workshop topics draw voluntary attendance. Others must be required.

Training and The Real World


[Photo by Amr Elmasry at Unsplash] One of the most jarring things I have encountered in life has been the frequently found gap between training and what is actually needed on the job.

Got Harassment Prevention Training?


Given the surge of publicity regarding harassment cases, there is increased interest in my Harassment Prevention workshop as well as my briefings on tactful communication. If you would like information on these programs, email me at

Leadership Training Begins in the Home

Ron Edmondson

In your church, my church, and indeed most churches, there is a crying need for trained, humble, and passionate leaders. Child training is really a misnomer; it should be called parent training. The post Leadership Training Begins in the Home appeared first on Ron Edmondson.

Building Skills After Training

Kevin Eikenberry

We host workshops and training sessions across the country and all throughout the year and we often get this question: How can I consistently apply what I learned here in the workshop back in my job and the real world?

Skills 137

Spring Training


I played hooky this afternoon and went with an old friend to a Spring Training game between the Arizona Diamondbacks and the Chicago White Sox at Talking Stick Stadium.

Online Training


For years I have resisted presenting online training. This stems from my belief that no educational experience is better than being in the room with a well-qualified and enthusiastic instructor where you can ask questions and exchange thoughts. I still believe that.

Training Sergeants


Army Non-Commissioned Officer leadership training program and consider how many companies have equivalent programs. Check out the U.S. Not many

Management Training


Cultural Offering is planning for training and the course material is excellent

3 Reasons Your Church Needs to Take Training Seriously

Ron Edmondson

Here are 3 reasons reasons why your church needs to take training seriously: We are called to equip the saints. Or we go the opposite extreme and hand off ministry responsibilities without actually training a person in their role. Training is essential to equipping.

Tavern Training


Take a couple of minutes today and read Wally Bock on "tavern training

Is It Real Training or Is It "Training?"


A training broker recently told me that she'd noticed a trend toward 90 minute classes. In my experience, many training programs take far too long. Rushing through them so the employer can check a box and announce, "They've been trained!" They" have sat through a class but they have not been trained. And that brings up the nature of the training market. Employers tell themselves that training isn't needed and so they sit tight.

The Morning After: 6 Sure-Fire Ways to Ensure Your Training Sticks

Let's Grow Leaders

If you’re like most managers, you’ve left more than one training program with good intentions, only to fall back into old behaviors. So how do you make the training stick? . 6 Sure-Fire Ways to Ensure Your Training Sticks.

New Training Strategies for a New Day

Kevin Eikenberry

How do we deliver training when people aren’t in the same place, ever? The post New Training Strategies for a New Day appeared first on Kevin Eikenberry on Leadership & Learning. How can we help people get up to speed faster?

No Formal Leadership Training? No Problem!

Lead Change Blog

Somehow, I’d achieved a position of authority (and a board seat) without any formal training. Photo Copyright: <a href=’[link] / 123RF Stock Photo</a> The post No Formal Leadership Training?

Secure Tools and Training

Michael Lee Stallard

#94 Secure Tools and Training. Be sure to get people the tools and training they need to do their work well. The post Secure Tools and Training appeared first on Michael Lee Stallard.

Hiring and Training


When the differences are explored further then the old basics of hiring and training arise. My guess is the person had an attitude problem before being hired and that there was little training or emphasis on people skills after the person was brought on staff. The difference between Company A and Company B is often found in their employees.

Training the Mind

Coaching Tip

In the broadest sense, it is any method used to train the mind or to achieve a special state of consciousness. " Meditation " is hard to define, because the word can apply to so many things.

On the Train


David Kanigan , boxed in with some vegan hoodlums, tells a memorable story

Mobile Apps for Training Millennials in 2017

Women on Business

Reader Submission human resources millenials mobile apps trainingWe've Moved! Update your Reader Now. This feed has moved to: [link] If you haven't already done so, update your reader now with this changed subscription address to get your latest updates from us. link].

Training and Neglect


"Why don't they train their employees?" Well, it's because: Training is expensive. But they'll find time to clean up messes caused by a lack of training.] They hire people who have been trained. Unfortunately, much of that training took place over 10 years ago.]

Why Employee Training Is A Wise Investment For Your Business

Strategy Driven

Whilst employee recruitment is usually viewed as a legitimate area for investment, employee training has traditionally been overlooked and often comes at the bottom of spending priorities. There are many compelling reasons why you should target your investment at employee training.

If Your Training Isn’t Working.

Kevin Eikenberry

When you mention training to people, they have one of three reactions. The post If Your Training Isn’t Working. Leadership & Supervisory Skills Personal & Professional Development training resultsThey love it. They hate it. They have a love/hate relationship with it. You would probably assume that given the nature of my business that I would fall in the first category. Not so fast. Because we work with people in all three […].

What makes great training?

Talent Technologies

What makes great training? Those of you who have been on training courses in the past will know that not all training is the same. This statement may sound like the blindingly obvious, a truism, but. Read more on the Talent Technologies website. Communication

Training Proposal


Examining a training proposal to conduct a workshop in a relatively remote location. Travel time is a concern as well as sufficient rest. The trainer needs enough time to be rested for the class.]

Emotional Intelligence Training to Position Yourself for Personal & Organizational Success

Chart Your Course

EI Certification Training. The post Emotional Intelligence Training to Position Yourself for Personal & Organizational Success appeared first on. Human Resource Management daniel goleman emotional intelligence emotional intelligence training

6 Reasons Your Training Program Isn’t Working

Let's Grow Leaders

JoAnne continued, “Just like that scene, this is bigger than a training issue isn’t it?” Now we can clear the decks of a few things and ensure the support structure is in place so the training will work.” ” call comes in, it’s not about the training.

When Training and Coaching Fail

Lead Change Blog

Robert Dilts ’ concept of “Logical Levels” is a helpful framework for understanding why training or coaching sometimes falls short. They can augment capabilities through training and coaching.

Remarkable TV: Persuading People to Attend Training

Kevin Eikenberry

You can tell them, you can order them or you can persuade them…but there’s only one right answer to get people to understand the importance of attending, participating and engaging in training. Remarkable TV: Persuading People to Attend Training Listen to the audio-only version of this episode. The post Remarkable TV: Persuading People to Attend Training appeared first on Kevin Eikenberry on Leadership & Learning.

Developing Leaders: Why Training Interventions Fail?


Companies spend considerable amount of time and money on developing leaders through training programs and workshops. I have attended a number of such training programs and workshops and have observed the impact of these interventions.

Training Improves Loyalty in Organizations

First Friday Book Synopsis

Training has become a factor that increases… Read More Training Improves Loyalty in Organizations. Karl's blog entries compensation employers and employee Korn Ferry Hay Group loyalty motivating factors personal career developmnet training workplace loyaltyLoyalty in organizations has become a premium over the past twenty years. It has been a two-way street, with employees chasing employers for first place status in disloyalty.