Beyond Magical Thinking: How to Ensure Your Team “Gets It”
Let's Grow Leaders
AUGUST 5, 2024
After all, your team has been trained, and the system is user-friendly—shouldn’t they “know” how to handle any hiccups? You expect them to troubleshoot minor issues and put in a ticket as they arise They wait for the IT guy to ask how it’s going. In your mind, the transition should be smooth.
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