Muller’s The Tyranny of Metrics (2018) is a book that Dr. Deming would have surely appreciated. This well-researched book gives an ever timely overview of the history and drivers behind the misuse of metrics that dominate organizational life in America and around the world. MORE
10 Must-Have Metrics and Benchmarks for Better Recruiting. Firms must use metrics to ensure recruiting practices are delivering results. Click here for more information on 10 Must-Have Metrics and Benchmarks for Better Recruiting. MORE
Please Update Your ManagingCommunities.com RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you. Managing Staff MORE
Strategic Business Intelligence for HR : 6 HR Metrics No Executive Should Be Without. Click here for more information on Strategic Business Intelligence for HR : 6 HR Metrics No Executive Should Be Without. Complimentary Resource – 10 Metrics for 2013 Marketing Success. MORE
Well-maintained metrics include a periodic performance analysis summary capturing underlying drivers and associated follow-on actions. Organizational Performance Measures Best Practice 24 – Diverse Metric Groupings. MORE
We want to improve on the metrics for the sake of improving on the metrics. Sometimes we forget to measure the amount of time we spend being obsessed with measuring the metrics. I have created a ONE PAGE self-asessment checklist called “ Metrics That Matter for 2014. MORE
Leadership Miscellaneous Productivity Success Effective Leaders effectiveness efficiency efficient vs. effective Leaders: Stop Trying To Be Efficient Leadership Effectiveness leadership success Measuring Success Mike Myatt N2growth Performance Metrics Success Metrics MORE
Thinking about the life before … Continue reading → Purpose commitment happiness impact likeness metrics progress successAmong the most important discoveries you will make in your life is finding your purpose—the reason for your being, the core principles you espouse, the intent for which you get out of bed every day. MORE
Over time, organizational performance measurement systems can grow to include hundreds if not thousands of individual metrics. While each metric contributes some value in establishing the overall picture of performance, not all metrics offer equal value in doing so. MORE
Over time, leaders can grow their performance measurement systems to include almost countless numbers of interrelated metrics. In our experience, the optimal method for maintaining such an inventory is through the use of a centralized metrics inventory database. MORE
As a consequence, managers don’t have a clear sense of what is really driving sales in their business, while salespeople, who are inundated with dozens of metrics, get lost in the day-to-day noise. The challenge, of course, is to decide on the right metrics. Wins are the most common metric used across sales roles and industries. Finding the right metrics isn’t the end of the story. MORE
When I talk to many leaders, the term “metrics” seems to cause one of two responses: a gleam in the eye of those leaders who love the numbers…or a blank stare from the rest who know that measures and metrics are important, but will say they “aren’t numbers people.” MORE
Thinking about the life before … Continue reading → Purpose commitment happiness impact likeness metrics progress successAmong the most important discoveries you will make in your life is finding your purpose—the reason for your being, the core principles you espouse, the intent for which you get out of bed every day. MORE
The best way to do this is with the right metrics to measure, monitor and manage. Metrics that are not necessarily the “bottom line” ones – such as Net Profit, Total Revenue, Earnings Per Share, or Total Customers. MORE
Leadership Leading Organization Sketchnotes artificial intelligence Culture customer delight customer experience customer service machine learning Metrics tiffani bova MORE
Here’s the thing – metrics are at best useless, and quite possibly harmful, if the wrong things are being measured. In today’s post I will attempt to provide some general guidelines that will be useful to any business attempting to create and analyze a valid set of success metrics. MORE
Instead, he focused his metrics on the long-term needs of a full range of stakeholders , as Unilever’s annual reports demonstrate. MORE
Performance metrics that drive no action provide little or no value to an organization. We can work with you to assess and improve your performance measurement system; yielding metrics and reports that are operationally relevant, organizationally consistent, and economically implemented. MORE
Marketing Metrics: The Definitive Guide to Measuring Marketing Performance, Second Edition Paul Farris, Neil Bendle, Phillip Pfeifer, and David Reibstein Prentice Hall (2010) Note: The review that follows is of the Second Edition (2010), a sequel to Marketing Metrics: 50+ Metrics Every Executive Should Master (2006). How and why “marketing metrics can show problems (and [.]. MORE
Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. Link Metrics to Strategy – The metrics need to show how work impacts the company’s strategy. Look Ahead, Not Just Back – Metrics are not just to see what happened historically. Metrics should cause action today. Want to learn more about BPM metrics? MORE
When developing the picture of organizational performance, many leaders view their metrics in clusters aligned with the organization’s hierarchical structure. You just finished reading Organizational Performance Measures Best Practice 24 - Diverse Metric Groupings ! MORE
They use the term ‘metrics’ out of context. Their metrics are arbitrary, and they jerk the chains of sellers with figures that are unsubstantiated. Metrics are easily skewed and do not reflect the overall customer satisfaction. There’s this thing that websites do. MORE
Because metrics (not indexes) represent a single performance characteristic, they drive excellence in only that one dimension. Because resources are always limited and there is no free lunch, too much of any one thing can be bad. MORE
We want to improve on the metrics for the sake of improving on the metrics. Sometimes we forget to measure the amount of time we spend being obsessed with measuring the metrics. I have created a ONE PAGE self-asessment checklist called “ Metrics That Matter for 2012. MORE
IndustryWeek recently reported on a survey it conducted with TBM Consulting about the impact of continuous-improvement programs on three financial metrics: anticipated revenue growth, operating income growth, and cash flow over the past year. MORE
We want to improve on the metrics for the sake of improving on the metrics. Sometimes we forget to measure the amount of time we spend being obsessed with measuring the metrics. Speaker Main Page 2011 metrics year end review MORE
You just finished reading Organizational Performance Measures Best Practice 18 - Ad Hoc Reports First, Automated Metrics Second ! The post Organizational Performance Measures Best Practice 18 – Ad Hoc Reports First, Automated Metrics Second appeared first on StrategyDriven. MORE
Consequently, the design of a performance measurement system takes on a high degree of complexity because of the numerous interrelationships between various organizational levels and workgroups and the cross-functional sharing of common metrics. MORE
So much time has been spent picking apart how the organization functions and developing metrics to manage it, that this shift threatens it on some level. Don’t misunderstand me; metrics are vital. The quality and premise of our relationship with metrics is what has become toxic. We want to improve performance, so we create a metric to “govern” or “encourage” the performance we want. Metrics have an interesting way of absorbing energy. MORE
10 Metrics for 2013 Marketing Success. With this guide, you’ll learn which specific metrics you should be measuring in Search, Social, Email, and Publicity. Click here for more information on 10 Metrics for 2013 Marketing Success. by Vocus, Inc. MORE
Home Go to QAspire.com Guest Posts Disclaimer Metrics: Are They Mapped With Your Business Objectives? You can measure almost anything in your business, but if those metrics don’t serve a real business objectives, they are just numbers with no real meaning. MORE
Organizational Performance Measures Premium evaluation and control key performance indicator key performance measure KPI nathan ives performance measure development performance measure development sheet performance measurement performance metric strategydriven MORE
We want to improve on the metrics for the sake of improving on the metrics. Sometimes we forget to measure the amount of time we spend being obsessed with measuring the metrics. I have created a ONE PAGE self-asessment checklist called “ Metrics That Matter for 2013. MORE
While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation. But these metrics can become tyrants. When things change, outmoded metrics can threaten a firm’s survival. HBR STAFF. MORE
The post Management Observation Program Best Practice 13 – Metrics and Results Communication appeared first on StrategyDriven. Management observation programs serve to reinforce leadership expectations throughout the workforce. MORE
Looking at the wrong LinkedIn metrics? Are you guilty of looking and focusing on inefficient LinkedIn metrics? Looking at the wrong LinkedIn metrics? Why do we focus on some metrics […]. MORE
Common Human Resources (HR) Metrics One of the most common questions around Key Performance Indicators (KPIs) and other metrics for HR is "what should I measure". This is a common question found on many HR groups and forums. Increasingly in organis. Business ecademy MORE
HR metrics For human resource departments and professionals around the world, one of the most often talked about topics is metrics of success. Measures that the function can use to demonstrate to the business leaders that they are not only adding valu. Business ecademy MORE
In my experience, impact is frequently understated within organizations; it often gets relegated to a set of lifeless metrics that quantify part of the story but obfuscate qualitative understanding. No single metric can tell the real story of impact. MORE
However, too many executives rely on metrics that look good in a report, but in reality don’t affect the organization’s goals. Metrics, or key performance indicators (KPIs), should be set upfront, so that the marketing team knows what goals they are striving to reach. MORE
Metrics Related Topics Kevin Eikenberry
OCTOBER 6, 2014
When I talk to many leaders, the term “metrics” seems to cause one of two responses: a gleam in the eye of those leaders who love the numbers…or a blank stare from the rest who know that measures and metrics are important, but will say they “aren’t numbers people.”
Deming Institute
JUNE 11, 2018
Muller’s The Tyranny of Metrics (2018) is a book that Dr. Deming would have surely appreciated. This well-researched book gives an ever timely overview of the history and drivers behind the misuse of metrics that dominate organizational life in America and around the world.
Crossderry Blog
SEPTEMBER 1, 2015
Source: 16 Startup Metrics Filed under: PMO. A great primer on measure your business’s effectiveness: startup or not.
N2Growth Blog
NOVEMBER 17, 2011
Here’s the thing – metrics are at best useless, and quite possibly harmful, if the wrong things are being measured. In today’s post I will attempt to provide some general guidelines that will be useful to any business attempting to create and analyze a valid set of success metrics.
First Friday Book Synopsis
FEBRUARY 21, 2012
Marketing Metrics: The Definitive Guide to Measuring Marketing Performance, Second Edition Paul Farris, Neil Bendle, Phillip Pfeifer, and David Reibstein Prentice Hall (2010) Note: The review that follows is of the Second Edition (2010), a sequel to Marketing Metrics: 50+ Metrics Every Executive Should Master (2006). How and why “marketing metrics can show problems (and [.].
Rapid BI
MARCH 5, 2018
Looking at the wrong LinkedIn metrics? Are you guilty of looking and focusing on inefficient LinkedIn metrics? Looking at the wrong LinkedIn metrics? Why do we focus on some metrics […].
Strategy Driven
JULY 30, 2013
Over time, leaders can grow their performance measurement systems to include almost countless numbers of interrelated metrics. In our experience, the optimal method for maintaining such an inventory is through the use of a centralized metrics inventory database.
Strategy Driven
FEBRUARY 6, 2015
They use the term ‘metrics’ out of context. Their metrics are arbitrary, and they jerk the chains of sellers with figures that are unsubstantiated. Metrics are easily skewed and do not reflect the overall customer satisfaction. There’s this thing that websites do.
QAspire
AUGUST 8, 2010
Home Go to QAspire.com Guest Posts Disclaimer Metrics: Are They Mapped With Your Business Objectives? You can measure almost anything in your business, but if those metrics don’t serve a real business objectives, they are just numbers with no real meaning.
Strategy Driven
MAY 28, 2013
When developing the picture of organizational performance, many leaders view their metrics in clusters aligned with the organization’s hierarchical structure. You just finished reading Organizational Performance Measures Best Practice 24 - Diverse Metric Groupings !
Managing Communities
MARCH 9, 2015
Please Update Your ManagingCommunities.com RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you. Managing Staff
The Leadership Advisor
MAY 5, 2014
So much time has been spent picking apart how the organization functions and developing metrics to manage it, that this shift threatens it on some level. Don’t misunderstand me; metrics are vital. The quality and premise of our relationship with metrics is what has become toxic. We want to improve performance, so we create a metric to “govern” or “encourage” the performance we want. Metrics have an interesting way of absorbing energy.
Strategy Driven
JANUARY 27, 2013
10 Metrics for 2013 Marketing Success. With this guide, you’ll learn which specific metrics you should be measuring in Search, Social, Email, and Publicity. Click here for more information on 10 Metrics for 2013 Marketing Success. by Vocus, Inc.
Rajesh Setty
DECEMBER 27, 2013
We want to improve on the metrics for the sake of improving on the metrics. Sometimes we forget to measure the amount of time we spend being obsessed with measuring the metrics. I have created a ONE PAGE self-asessment checklist called “ Metrics That Matter for 2014.
Strategy Driven
JANUARY 5, 2014
10 Must-Have Metrics and Benchmarks for Better Recruiting. Firms must use metrics to ensure recruiting practices are delivering results. Click here for more information on 10 Must-Have Metrics and Benchmarks for Better Recruiting.
Rajesh Setty
NOVEMBER 22, 2011
We want to improve on the metrics for the sake of improving on the metrics. Sometimes we forget to measure the amount of time we spend being obsessed with measuring the metrics. I have created a ONE PAGE self-asessment checklist called “ Metrics That Matter for 2012.
Rajesh Setty
DECEMBER 11, 2012
We want to improve on the metrics for the sake of improving on the metrics. Sometimes we forget to measure the amount of time we spend being obsessed with measuring the metrics. I have created a ONE PAGE self-asessment checklist called “ Metrics That Matter for 2013.
Strategy Driven
AUGUST 18, 2013
Strategic Business Intelligence for HR : 6 HR Metrics No Executive Should Be Without. Click here for more information on Strategic Business Intelligence for HR : 6 HR Metrics No Executive Should Be Without. Complimentary Resource – 10 Metrics for 2013 Marketing Success.
Rajesh Setty
DECEMBER 26, 2010
We want to improve on the metrics for the sake of improving on the metrics. Sometimes we forget to measure the amount of time we spend being obsessed with measuring the metrics. Speaker Main Page 2011 metrics year end review
Terry Starbucker
JANUARY 15, 2012
The best way to do this is with the right metrics to measure, monitor and manage. Metrics that are not necessarily the “bottom line” ones – such as Net Profit, Total Revenue, Earnings Per Share, or Total Customers.
Six Disciplines
JANUARY 12, 2012
IndustryWeek recently reported on a survey it conducted with TBM Consulting about the impact of continuous-improvement programs on three financial metrics: anticipated revenue growth, operating income growth, and cash flow over the past year.
Strategy Driven
OCTOBER 30, 2012
You just finished reading Organizational Performance Measures Best Practice 18 - Ad Hoc Reports First, Automated Metrics Second ! The post Organizational Performance Measures Best Practice 18 – Ad Hoc Reports First, Automated Metrics Second appeared first on StrategyDriven.
Strategy Driven
FEBRUARY 4, 2014
Performance metrics that drive no action provide little or no value to an organization. We can work with you to assess and improve your performance measurement system; yielding metrics and reports that are operationally relevant, organizationally consistent, and economically implemented.
Rapid BI
AUGUST 6, 2012
HR metrics For human resource departments and professionals around the world, one of the most often talked about topics is metrics of success. Measures that the function can use to demonstrate to the business leaders that they are not only adding valu. Business ecademy
Rapid BI
MARCH 6, 2012
Common Human Resources (HR) Metrics One of the most common questions around Key Performance Indicators (KPIs) and other metrics for HR is "what should I measure". This is a common question found on many HR groups and forums. Increasingly in organis. Business ecademy
Lead on Purpose
OCTOBER 31, 2016
Thinking about the life before … Continue reading → Purpose commitment happiness impact likeness metrics progress successAmong the most important discoveries you will make in your life is finding your purpose—the reason for your being, the core principles you espouse, the intent for which you get out of bed every day.
QAspire
MARCH 26, 2018
Leadership Leading Organization Sketchnotes artificial intelligence Culture customer delight customer experience customer service machine learning Metrics tiffani bova
Lead on Purpose
OCTOBER 31, 2016
Thinking about the life before … Continue reading → Purpose commitment happiness impact likeness metrics progress successAmong the most important discoveries you will make in your life is finding your purpose—the reason for your being, the core principles you espouse, the intent for which you get out of bed every day.
N2Growth Blog
DECEMBER 16, 2012
Leadership Miscellaneous Productivity Success Effective Leaders effectiveness efficiency efficient vs. effective Leaders: Stop Trying To Be Efficient Leadership Effectiveness leadership success Measuring Success Mike Myatt N2growth Performance Metrics Success Metrics
Strategy Driven
APRIL 23, 2013
Consequently, the design of a performance measurement system takes on a high degree of complexity because of the numerous interrelationships between various organizational levels and workgroups and the cross-functional sharing of common metrics.
Strategy Driven
MAY 31, 2016
Organizational Performance Measures Premium evaluation and control key performance indicator key performance measure KPI nathan ives performance measure development performance measure development sheet performance measurement performance metric strategydriven
Harvard Business Review
SEPTEMBER 23, 2016
While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. Most industries cower to a few central metrics, the yardsticks that define the winners and losers. Metrics tried and proven over years become a guide to what’s important, driving resource allocation. But these metrics can become tyrants. When things change, outmoded metrics can threaten a firm’s survival. HBR STAFF.
Tanveer Naseer
AUGUST 12, 2014
In my experience, impact is frequently understated within organizations; it often gets relegated to a set of lifeless metrics that quantify part of the story but obfuscate qualitative understanding. No single metric can tell the real story of impact.
Harvard Business Review
JULY 14, 2015
However, too many executives rely on metrics that look good in a report, but in reality don’t affect the organization’s goals. Metrics, or key performance indicators (KPIs), should be set upfront, so that the marketing team knows what goals they are striving to reach.
Strategy Driven
JANUARY 14, 2014
Well-maintained metrics include a periodic performance analysis summary capturing underlying drivers and associated follow-on actions. Organizational Performance Measures Best Practice 24 – Diverse Metric Groupings.
Harvard Business Review
AUGUST 26, 2015
Instead, he focused his metrics on the long-term needs of a full range of stakeholders , as Unilever’s annual reports demonstrate.
Strategy Driven
JANUARY 28, 2014
Because metrics (not indexes) represent a single performance characteristic, they drive excellence in only that one dimension. Because resources are always limited and there is no free lunch, too much of any one thing can be bad.
Harvard Business Review
AUGUST 22, 2017
As a consequence, managers don’t have a clear sense of what is really driving sales in their business, while salespeople, who are inundated with dozens of metrics, get lost in the day-to-day noise. The challenge, of course, is to decide on the right metrics. Wins are the most common metric used across sales roles and industries. Finding the right metrics isn’t the end of the story.
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