Nothing is more disconcerting that watching employees share relentless feedback in focus groups and having execs finally pay attention when the consultant comes in and says the same thing. MORE
Action Item: Set up focus groups and ask employees how they stay informed about the company. MORE
They create focus groups on process improvements, document the lessons, relentlessly train teams and incorporate preventive measures in their processes. You can form small focus group from your current team and improve in small iterations. Home Go to QAspire.com Guest Posts Disclaimer 5 Key Lessons From Learning Organizations Problems, challenges and inefficiencies (in one way or the other) are a part of any organization. MORE
determine significance of achieving the business objectives Employee engagement is a shared understanding of the issues that affect the business Focus group research How Communication Strategies Can Really Engage Employees identify the largest gap between what customers think and what employees think customers think Marcia Xenitelis measure the impact of the change in thinking MedfiaTec Talent Management magazine Chief Learning Officer magazine MORE
After all this was a recognition focus group for the top reps in this enormous call center. Team Leader Turmoil “I used to be one of those disengaged reps, you’re talking about.” We were all a bit shocked by Mike’s response. Several of whom were on the short-list to become team leaders. I smiled gently, […] The post How to Be a Better Team Leader: A Case Study appeared first on Let's Grow Leaders. MORE
Now, focus the service garbage detection spotlight on every other process in search of stupid rules. Create an on-going virtual customer focus group focused on policies, procedures and practices. MORE
In every company I work with I hear a consistent theme in focus groups: “I wish our managers had tougher and more consistent standards. Kendra is late because she was at the hospital with her sick child and barely got home to take a shower… got it. MORE
Finding people, motivating them, compensating them, keeping them focused, and keeping them satisfied are always hot topics in focus group research and in conversations we have with business owners. In trying to better quantify factors that contribute to excellence, we surveyed more than 300 small businesses (each with 10 to 100 employees) that included a range of service, product and project-oriented companies. MORE
For those who’ve lived and thrived on a high-performance team, the memory of what it was like to work with a motivated, caring, challenging (but respectful), accomplishment-focused group of individuals provides sustenance for the lonely, near-death experiences that characterize so many other team and project experiences in the workplace. If you’ve ever been part of a truly effective team…a high performance team, you know the experience is memorable. MORE
Passion necessitates his intense focus. At the same time, Jobs does not rely on focus groups. That might be good for incremental change, but to “make a dent in the universe,” you need people that focus on what the experience could be. Innovation is a group activity at Apple. It was an object lesson in what happens when a company does not have a cohesive product strategy and is organized functionally instead of in distinct product groups.” MORE
I was moderating an employee focus group about change , and during the discussion an educator in the group shared this Buddhist quote: “When the student is ready the teacher will appear.”. It was a moment of brilliance. MORE
Creating a renewed focus for each person to be working for shared values and commitment to the organization, teams, the community, stake holders, and each other. Within these coaching times focused development, feedback and field work assignments were discussed and explored to develop the defined objectives. Executive Coaching and peer coaching groups were established to highlight and sharpen existing great behaviors and actions. MORE
My interviews and focus groups with employees it was obvious they have too many levels and people are confused. Photo Credit. Coaching and consulting a CEO named Chris. We are working to develop present and future organizational capacity to grow and be change ready for the next 5 years. MORE
Back then, they would run focus groups to see what customers liked/didn''t like about the product and would check competitors that began to do well. Amir Golan is the VP of Business Development at Signals Intelligence Group Ltd. Did you wash your hair this morning? MORE
Understanding your audience helps you focus on those messages that will most resonate. For more systematic listening, targeted practices such as focus groups, surveys, and meetings with teams offer unparalleled insight into the success of any communication. MORE
He was a focus group of one, the ideal Apple customer, two years out. If you had listened to Steven P. Jobs' presentations over the years, he came across not as the creator of a product so much as its very first fan--the first person to digest its possibilities. MORE
Consulting & Coaching a mid-size nonprofit agency that focused on people with developmental disabilities. Plus I knew that focusing on morale was not going to make anything or anybody’s work better. MORE
I just wish they would focus on the day-to-day work.” I ask this question every time I go into a focus group. I’ve never met an executive who said, “my team’s just too strategic. ” Nope in fact it’s quite the opposite concern. MORE
This post is a part of our 2016 Lead Change Group Guest Blogger Series. Within each theme Facebook provides a range of focused groups and pages – some are interest groups, others focused specifically on photography, and many commercial retail pages. MORE
Encourage your team to focus on substance over form at least in their readouts to you. I’ve worked with companies where the employees tell me the unspoken rule… “Never ever bring up the the truth in a focus group.” MORE
We will give you customizable focus group agendas and surveys to connect with and learn from your audiences. The church is the hope of the world. MORE
Financial Services Group. Working with a financial service group that was facing the challenge of regulations changing the amount of fair-share revenue they could claim as their total profit. Below are two short success stories. MORE
The study surveyed 18 focus groups, 4,000 college-degreed professionals, 50 personal interviews and 268 senior-level executives and concluded that leadership positions are most often given to those who look the part. MORE
Send invitations at least two weeks prior to the group. A focus group is not a survey. MORE
Make time for focus groups. A simple way to ensure that your new product, its packaging, and various marketing materials will appeal to your target audience is to hold focus groups. MORE
Tuesday, November 02nd, 2010 Posted by: mike Met some friends for a focus group at a local coffee place. The challenge is that we focus on problems and just tell people “what not to do&# as opposed to finding solutions of “what to do&# mike Wednesday, 3rd. MORE
However, the most effective names I’ve seen weren’t focus-group tested so to speak. Home About Experience Trap/Complexity Set KM Set Metrics Set Crossderry Blog Entries RSS | Comments RSS Where’s Crossderry read? MORE
Focus groups to determine what is working well. An earlier post listed the 7 Principles of Leadership Development in no specific order of importance : Necessary Skilled-Knowledge. Selection. Using Existing Employees as Mentors. Education for Leadership. MORE
Use a focus group. On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday. MORE
Focus group – On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday. Change is a part of life. MORE
I’ve been in enough focus groups across enough companies to tell you–when you promote the jerk, people assume it’s the jerk behavior that sealed the deal. Oh he’s good. Very good. He gets sh__ done. It’s hard to argue with the results. MORE
Social media is a limitless focus group. The data provides marketers the opportunity to observe people in their native environments — their own social groups and with brands — while also tracking shifts in taste and behavior over time. HBR STAFF. MORE
Over the last few months, the organization has done its due diligence—conducting focus groups and surveys; studying program participation; reviewing revenue, expenses, and donor history; checking out its competitors and assessing its differentiators; doing [.] MORE
Mike Muhney, CEO, VIPorbit But in the end, for something this complicated, it’s really hard to design products by focus groups. I’m going to start a company so I can have what I need. A lot of times, people don’t know what they want until you show it to them. Steve Jobs ———————– Look, it’s… Read More “People Matter,” and that’s what matters! – (insight from Mike Muhney, VIPorbit). MORE
Schneider Associates (SA) partnered with The Pollack PR Marketing Group (PPMG) to uncover the unique personalities and preferences of iGens. Focus groups also found that iGens want more robust content and better designed websites. MORE
Based on recent focus groups with clients who are involved in buying/procurement departments, we heard loud and clear their frustration with trying to get someone on the phone to quote prices. Selling is not a ‘common’ practice. It is NOT easy. MORE
I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is forgetting everyone doesn’t think like the leader. I have personally made this mistake many times. MORE
While preparing for a focus group meeting it came to me NOISE. A method that uses solution-focused language and is able to build upon the teams existing knowledge and goals. Group Size. MORE
At Apple, Steve Jobs never wanted research from focus groups or quantitative usage and attitude studies. How many times have you heard that “knowledge is power?” I’m guessing that without much thought, you readily nod your head in agreement. MORE
Here are some tried and true methods to reach these special groups: Shift meetings —Many facilities, from manufacturers to hotels, have a daily stand-up meeting where supervisors share key information and motivational messages and invite employee input. MORE
I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is: Forgetting that everyone doesn’t think like the leader. People are different. They think differently. They have different desires. MORE
It occurred to me that our Leading Voices , Instigators , and Lead Change Group Members have touched on these principles in many of their writings. The original focus group of leaders who she asked about what needed to change all answered that they wanted to be leaders different from them. MORE
Focus Group Related Topics Create Learning
NOVEMBER 2, 2010
Tuesday, November 02nd, 2010 Posted by: mike Met some friends for a focus group at a local coffee place. The challenge is that we focus on problems and just tell people “what not to do&# as opposed to finding solutions of “what to do&# mike Wednesday, 3rd.
First Friday Book Synopsis
AUGUST 20, 2011
determine significance of achieving the business objectives Employee engagement is a shared understanding of the issues that affect the business Focus group research How Communication Strategies Can Really Engage Employees identify the largest gap between what customers think and what employees think customers think Marcia Xenitelis measure the impact of the change in thinking MedfiaTec Talent Management magazine Chief Learning Officer magazine
First Friday Book Synopsis
JUNE 18, 2016
Mike Muhney, CEO, VIPorbit But in the end, for something this complicated, it’s really hard to design products by focus groups. I’m going to start a company so I can have what I need. A lot of times, people don’t know what they want until you show it to them. Steve Jobs ———————– Look, it’s… Read More “People Matter,” and that’s what matters! – (insight from Mike Muhney, VIPorbit).
Let's Grow Leaders
JANUARY 31, 2017
Encourage your team to focus on substance over form at least in their readouts to you. I’ve worked with companies where the employees tell me the unspoken rule… “Never ever bring up the the truth in a focus group.”
Strategy Driven
JUNE 16, 2017
Make time for focus groups. A simple way to ensure that your new product, its packaging, and various marketing materials will appeal to your target audience is to hold focus groups.
Let's Grow Leaders
FEBRUARY 21, 2017
I’ve been in enough focus groups across enough companies to tell you–when you promote the jerk, people assume it’s the jerk behavior that sealed the deal. Oh he’s good. Very good. He gets sh__ done. It’s hard to argue with the results.
Let's Grow Leaders
NOVEMBER 8, 2013
After all this was a recognition focus group for the top reps in this enormous call center. Team Leader Turmoil “I used to be one of those disengaged reps, you’re talking about.” We were all a bit shocked by Mike’s response. Several of whom were on the short-list to become team leaders. I smiled gently, […] The post How to Be a Better Team Leader: A Case Study appeared first on Let's Grow Leaders.
Let's Grow Leaders
OCTOBER 28, 2015
I just wish they would focus on the day-to-day work.” I ask this question every time I go into a focus group. I’ve never met an executive who said, “my team’s just too strategic. ” Nope in fact it’s quite the opposite concern.
Lead Change Blog
APRIL 18, 2016
Now, focus the service garbage detection spotlight on every other process in search of stupid rules. Create an on-going virtual customer focus group focused on policies, procedures and practices.
Strategy Driven
APRIL 27, 2016
Based on recent focus groups with clients who are involved in buying/procurement departments, we heard loud and clear their frustration with trying to get someone on the phone to quote prices. Selling is not a ‘common’ practice. It is NOT easy.
Great Leadership By Dan
SEPTEMBER 29, 2016
Action Item: Set up focus groups and ask employees how they stay informed about the company.
Ron Edmondson
JUNE 28, 2016
I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is forgetting everyone doesn’t think like the leader. I have personally made this mistake many times.
Lead Change Blog
MARCH 3, 2016
This post is a part of our 2016 Lead Change Group Guest Blogger Series. Within each theme Facebook provides a range of focused groups and pages – some are interest groups, others focused specifically on photography, and many commercial retail pages.
Ron Edmondson
MARCH 30, 2016
Use a focus group. On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday.
Let's Grow Leaders
AUGUST 10, 2015
Nothing is more disconcerting that watching employees share relentless feedback in focus groups and having execs finally pay attention when the consultant comes in and says the same thing.
Let's Grow Leaders
APRIL 14, 2015
In every company I work with I hear a consistent theme in focus groups: “I wish our managers had tougher and more consistent standards. Kendra is late because she was at the hospital with her sick child and barely got home to take a shower… got it.
Management Excellence
MAY 18, 2011
For those who’ve lived and thrived on a high-performance team, the memory of what it was like to work with a motivated, caring, challenging (but respectful), accomplishment-focused group of individuals provides sustenance for the lonely, near-death experiences that characterize so many other team and project experiences in the workplace. If you’ve ever been part of a truly effective team…a high performance team, you know the experience is memorable.
Create Learning
MAY 24, 2011
Creating a renewed focus for each person to be working for shared values and commitment to the organization, teams, the community, stake holders, and each other. Within these coaching times focused development, feedback and field work assignments were discussed and explored to develop the defined objectives. Executive Coaching and peer coaching groups were established to highlight and sharpen existing great behaviors and actions.
Lead Change Blog
MARCH 24, 2015
It occurred to me that our Leading Voices , Instigators , and Lead Change Group Members have touched on these principles in many of their writings. The original focus group of leaders who she asked about what needed to change all answered that they wanted to be leaders different from them.
Ron Edmondson
JUNE 4, 2013
I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is: Forgetting that everyone doesn’t think like the leader. People are different. They think differently. They have different desires.
Ron Edmondson
JUNE 5, 2013
Focus group – On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday. Change is a part of life.
Mills Scofield
DECEMBER 5, 2014
Back then, they would run focus groups to see what customers liked/didn''t like about the product and would check competitors that began to do well. Amir Golan is the VP of Business Development at Signals Intelligence Group Ltd. Did you wash your hair this morning?
Six Disciplines
APRIL 26, 2013
Finding people, motivating them, compensating them, keeping them focused, and keeping them satisfied are always hot topics in focus group research and in conversations we have with business owners. In trying to better quantify factors that contribute to excellence, we surveyed more than 300 small businesses (each with 10 to 100 employees) that included a range of service, product and project-oriented companies.
Create Learning
JANUARY 9, 2014
Consulting & Coaching a mid-size nonprofit agency that focused on people with developmental disabilities. Plus I knew that focusing on morale was not going to make anything or anybody’s work better.
LDRLB
MARCH 15, 2013
The study surveyed 18 focus groups, 4,000 college-degreed professionals, 50 personal interviews and 268 senior-level executives and concluded that leadership positions are most often given to those who look the part.
Coaching Tip
OCTOBER 6, 2011
He was a focus group of one, the ideal Apple customer, two years out. If you had listened to Steven P. Jobs' presentations over the years, he came across not as the creator of a product so much as its very first fan--the first person to digest its possibilities.
Create Learning
DECEMBER 12, 2012
While preparing for a focus group meeting it came to me NOISE. A method that uses solution-focused language and is able to build upon the teams existing knowledge and goals. Group Size.
leaderCommunicator
SEPTEMBER 6, 2012
Understanding your audience helps you focus on those messages that will most resonate. For more systematic listening, targeted practices such as focus groups, surveys, and meetings with teams offer unparalleled insight into the success of any communication.
Create Learning
JUNE 28, 2013
My interviews and focus groups with employees it was obvious they have too many levels and people are confused. Photo Credit. Coaching and consulting a CEO named Chris. We are working to develop present and future organizational capacity to grow and be change ready for the next 5 years.
Leading Blog
MARCH 25, 2011
Passion necessitates his intense focus. At the same time, Jobs does not rely on focus groups. That might be good for incremental change, but to “make a dent in the universe,” you need people that focus on what the experience could be. Innovation is a group activity at Apple. It was an object lesson in what happens when a company does not have a cohesive product strategy and is organized functionally instead of in distinct product groups.”
QAspire
JANUARY 9, 2011
They create focus groups on process improvements, document the lessons, relentlessly train teams and incorporate preventive measures in their processes. You can form small focus group from your current team and improve in small iterations. Home Go to QAspire.com Guest Posts Disclaimer 5 Key Lessons From Learning Organizations Problems, challenges and inefficiencies (in one way or the other) are a part of any organization.
Create Learning
JANUARY 9, 2013
Focus groups to determine what is working well. An earlier post listed the 7 Principles of Leadership Development in no specific order of importance : Necessary Skilled-Knowledge. Selection. Using Existing Employees as Mentors. Education for Leadership.
leaderCommunicator
JULY 3, 2012
Here are some tried and true methods to reach these special groups: Shift meetings —Many facilities, from manufacturers to hotels, have a daily stand-up meeting where supervisors share key information and motivational messages and invite employee input.
In the CEO Afterlife
SEPTEMBER 8, 2015
At Apple, Steve Jobs never wanted research from focus groups or quantitative usage and attitude studies. How many times have you heard that “knowledge is power?” I’m guessing that without much thought, you readily nod your head in agreement.
Harvard Business Review
OCTOBER 22, 2015
Social media is a limitless focus group. The data provides marketers the opportunity to observe people in their native environments — their own social groups and with brands — while also tracking shifts in taste and behavior over time. HBR STAFF.
Harvard Business Review
MAY 6, 2015
Schneider Associates (SA) partnered with The Pollack PR Marketing Group (PPMG) to uncover the unique personalities and preferences of iGens. Focus groups also found that iGens want more robust content and better designed websites.
Ron Edmondson
JANUARY 26, 2013
We will give you customizable focus group agendas and surveys to connect with and learn from your audiences. The church is the hope of the world.
Tony Mayo
MARCH 10, 2010
Send invitations at least two weeks prior to the group. A focus group is not a survey.
Create Learning
JULY 11, 2011
Financial Services Group. Working with a financial service group that was facing the challenge of regulations changing the amount of fair-share revenue they could claim as their total profit. Below are two short success stories.
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