INDUSTRY INSIGHTS YOUR PEERS ARE READING
Nothing is more disconcerting that watching employees share relentless feedback in focus groups and having execs finally pay attention when the consultant comes in and says the same thing. MORE
Action Item: Set up focus groups and ask employees how they stay informed about the company. MORE
determine significance of achieving the business objectives Employee engagement is a shared understanding of the issues that affect the business Focus group research How Communication Strategies Can Really Engage Employees identify the largest gap between what customers think and what employees think customers think Marcia Xenitelis measure the impact of the change in thinking MedfiaTec Talent Management magazine Chief Learning Officer magazine MORE
Why leaders need to look beyond focus groups and market studies to find their next innovation. These days, everyone is talking about the importance of innovation to an organization’s future, but what exactly does it take to be innovative and how do we start? That’s the basis of my conversation with business strategist and author Andrea Kates in this latest episode of “Leadership Biz Cafe”. MORE
I’ve heard these words so frequently, in focus groups, in one-on-ones, and even behind closed doors with seasoned managers. “This is so stupid–they asked for my opinion and then ignored it. I don’t know why I even bother! MORE
They could be a focus group, listening post, early warning system, and advisor all rolled into one. Gossip can range from minor information and harmless amusement on down to the poisonous creature that destroys reputations and careers. It is easy to say "Never, ever, gossip" but such strictures probably go against human nature. MORE
After all this was a recognition focus group for the top reps in this enormous call center. Team Leader Turmoil “I used to be one of those disengaged reps, you’re talking about.” We were all a bit shocked by Mike’s response. Several of whom were on the short-list to become team leaders. I smiled gently, […] The post How to Be a Better Team Leader: A Case Study appeared first on Let's Grow Leaders. MORE
In every company I work with I hear a consistent theme in focus groups: “I wish our managers had tougher and more consistent standards. Kendra is late because she was at the hospital with her sick child and barely got home to take a shower… got it. MORE
Now, focus the service garbage detection spotlight on every other process in search of stupid rules. Create an on-going virtual customer focus group focused on policies, procedures and practices. MORE
Through our quantitative research of more than 750,000 leaders and employees inside some of the world’s leading organizations, and in the many focus groups we conduct every year, we’ve identified 11 attributes that matter most. We’re often asked what qualities the most effective leaders have when it comes to communicating effectively. MORE
They are not team meetings or focus groups. They are not focused on job performance. Disengagement remains a fact of work for more than half of America's workers, according to the experts at Gallup. MORE
Finding people, motivating them, compensating them, keeping them focused, and keeping them satisfied are always hot topics in focus group research and in conversations we have with business owners. In trying to better quantify factors that contribute to excellence, we surveyed more than 300 small businesses (each with 10 to 100 employees) that included a range of service, product and project-oriented companies. MORE
For those who’ve lived and thrived on a high-performance team, the memory of what it was like to work with a motivated, caring, challenging (but respectful), accomplishment-focused group of individuals provides sustenance for the lonely, near-death experiences that characterize so many other team and project experiences in the workplace. If you’ve ever been part of a truly effective team…a high performance team, you know the experience is memorable. MORE
I was moderating an employee focus group about change , and during the discussion an educator in the group shared this Buddhist quote: “When the student is ready the teacher will appear.”. It was a moment of brilliance. MORE
Creating a renewed focus for each person to be working for shared values and commitment to the organization, teams, the community, stake holders, and each other. Within these coaching times focused development, feedback and field work assignments were discussed and explored to develop the defined objectives. Executive Coaching and peer coaching groups were established to highlight and sharpen existing great behaviors and actions. MORE
4 - Customer feedback and focus groups. I am coaching a newer company on how to produce high quality products. I figured it was easier to write this blog entry where it might have use to other people than just send it in an email to them. One lesson I learned years ago by going through ISO9000 certification is closed loop. Every failure needs to be analyzed and the root cause solved. Simply fixing the problem for one customer is not enough. MORE
Understanding your audience helps you focus on those messages that will most resonate. For more systematic listening, targeted practices such as focus groups, surveys, and meetings with teams offer unparalleled insight into the success of any communication. MORE
Back then, they would run focus groups to see what customers liked/didn''t like about the product and would check competitors that began to do well. Amir Golan is the VP of Business Development at Signals Intelligence Group Ltd. Did you wash your hair this morning? MORE
He was a focus group of one, the ideal Apple customer, two years out. If you had listened to Steven P. Jobs' presentations over the years, he came across not as the creator of a product so much as its very first fan--the first person to digest its possibilities. MORE
After two years of research, forty focus groups and a national survey, author Sylvia Ann Hewlett contends the three pillars of Executive Presence are: How you act ( gravitas ) How you speak (communication ) How you look ( appearance ) All three work together to help you telegraph (signal) to others that you have what it takes and that you're star material. MORE
I just wish they would focus on the day-to-day work.” I ask this question every time I go into a focus group. I’ve never met an executive who said, “my team’s just too strategic. ” Nope in fact it’s quite the opposite concern. MORE
This post is a part of our 2016 Lead Change Group Guest Blogger Series. Within each theme Facebook provides a range of focused groups and pages – some are interest groups, others focused specifically on photography, and many commercial retail pages. MORE
Encourage your team to focus on substance over form at least in their readouts to you. I’ve worked with companies where the employees tell me the unspoken rule… “Never ever bring up the the truth in a focus group.” MORE
The main focus of the national investigation on this disaster is the New England Compounding Center (NECC), a pharmacy in Massachusetts. Guest post by Beth N. MORE
Make time for focus groups. A simple way to ensure that your new product, its packaging, and various marketing materials will appeal to your target audience is to hold focus groups. MORE
Tuesday, November 02nd, 2010 Posted by: mike Met some friends for a focus group at a local coffee place. The challenge is that we focus on problems and just tell people “what not to do&# as opposed to finding solutions of “what to do&# mike Wednesday, 3rd. MORE
However, the most effective names I’ve seen weren’t focus-group tested so to speak. Home About Experience Trap/Complexity Set KM Set Metrics Set Crossderry Blog Entries RSS | Comments RSS Where’s Crossderry read? MORE
Focus group – On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday. Change is a part of life. MORE
Use a focus group. On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday. MORE
I’ve been in enough focus groups across enough companies to tell you–when you promote the jerk, people assume it’s the jerk behavior that sealed the deal. Oh he’s good. Very good. He gets sh__ done. It’s hard to argue with the results. MORE
Domino's Pizza customer blasts the product in a focus group and praises the final result. The company focuses on serving their employees with benefits like free food, free personal coaching services and more. MORE
Over the last few months, the organization has done its due diligence—conducting focus groups and surveys; studying program participation; reviewing revenue, expenses, and donor history; checking out its competitors and assessing its differentiators; doing [.] MORE
Mike Muhney, CEO, VIPorbit But in the end, for something this complicated, it’s really hard to design products by focus groups. I’m going to start a company so I can have what I need. A lot of times, people don’t know what they want until you show it to them. Steve Jobs ———————– Look, it’s… Read More “People Matter,” and that’s what matters! – (insight from Mike Muhney, VIPorbit). MORE
I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is forgetting everyone doesn’t think like the leader. I have personally made this mistake many times. MORE
Based on recent focus groups with clients who are involved in buying/procurement departments, we heard loud and clear their frustration with trying to get someone on the phone to quote prices. Selling is not a ‘common’ practice. It is NOT easy. MORE
Focus groups and stay-interviews can reveal why people want to come to work every day. Performance reviews should focus on outcomes and results. MORE
At Apple, Steve Jobs never wanted research from focus groups or quantitative usage and attitude studies. How many times have you heard that “knowledge is power?” I’m guessing that without much thought, you readily nod your head in agreement. MORE
So, for these Second-Wavers, I’d recommend focusing on the three P’s: Personal Attention, Professional Development, and Purpose. Purpose After observing focus groups of Second-Wavers, one thing really stands out: They want to know not just what to do and how to do it, but why. MORE
After two years of research, forty focus groups and a national survey, author Sylvia Ann Hewlett contends the three pillars of Executive Presence are: How you act ( gravitas ) How you speak (communication ) How you look ( appearance ) All three work together to help you telegraph (signal) to others that you have what it takes and that you're star material. MORE
I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is: Forgetting that everyone doesn’t think like the leader. People are different. They think differently. They have different desires. MORE
Use a focus group of strangers. Organising a focus group of strangers and pitching your idea to them can be a way of seeing how your business idea will really get on in the market. Photo courtesy of Max Pixel. MORE
It occurred to me that our Leading Voices , Instigators , and Lead Change Group Members have touched on these principles in many of their writings. The original focus group of leaders who she asked about what needed to change all answered that they wanted to be leaders different from them. MORE
Focus Group Related Topics Crossderry Blog
JANUARY 27, 2010
However, the most effective names I’ve seen weren’t focus-group tested so to speak. Home About Experience Trap/Complexity Set KM Set Metrics Set Crossderry Blog Entries RSS | Comments RSS Where’s Crossderry read?
First Friday Book Synopsis
AUGUST 20, 2011
determine significance of achieving the business objectives Employee engagement is a shared understanding of the issues that affect the business Focus group research How Communication Strategies Can Really Engage Employees identify the largest gap between what customers think and what employees think customers think Marcia Xenitelis measure the impact of the change in thinking MedfiaTec Talent Management magazine Chief Learning Officer magazine
Create Learning
NOVEMBER 2, 2010
Tuesday, November 02nd, 2010 Posted by: mike Met some friends for a focus group at a local coffee place. The challenge is that we focus on problems and just tell people “what not to do&# as opposed to finding solutions of “what to do&# mike Wednesday, 3rd.
leaderCommunicator
MAY 21, 2018
Through our quantitative research of more than 750,000 leaders and employees inside some of the world’s leading organizations, and in the many focus groups we conduct every year, we’ve identified 11 attributes that matter most. We’re often asked what qualities the most effective leaders have when it comes to communicating effectively.
Lead Change Blog
FEBRUARY 10, 2014
Over the last few months, the organization has done its due diligence—conducting focus groups and surveys; studying program participation; reviewing revenue, expenses, and donor history; checking out its competitors and assessing its differentiators; doing [.]
First Friday Book Synopsis
JUNE 18, 2016
Mike Muhney, CEO, VIPorbit But in the end, for something this complicated, it’s really hard to design products by focus groups. I’m going to start a company so I can have what I need. A lot of times, people don’t know what they want until you show it to them. Steve Jobs ———————– Look, it’s… Read More “People Matter,” and that’s what matters! – (insight from Mike Muhney, VIPorbit).
Let's Grow Leaders
NOVEMBER 8, 2013
After all this was a recognition focus group for the top reps in this enormous call center. Team Leader Turmoil “I used to be one of those disengaged reps, you’re talking about.” We were all a bit shocked by Mike’s response. Several of whom were on the short-list to become team leaders. I smiled gently, […] The post How to Be a Better Team Leader: A Case Study appeared first on Let's Grow Leaders.
Eric Jacobson
AUGUST 28, 2018
After two years of research, forty focus groups and a national survey, author Sylvia Ann Hewlett contends the three pillars of Executive Presence are: How you act ( gravitas ) How you speak (communication ) How you look ( appearance ) All three work together to help you telegraph (signal) to others that you have what it takes and that you're star material.
leaderCommunicator
MAY 27, 2015
I was moderating an employee focus group about change , and during the discussion an educator in the group shared this Buddhist quote: “When the student is ready the teacher will appear.”. It was a moment of brilliance.
Eric Jacobson
APRIL 16, 2018
After two years of research, forty focus groups and a national survey, author Sylvia Ann Hewlett contends the three pillars of Executive Presence are: How you act ( gravitas ) How you speak (communication ) How you look ( appearance ) All three work together to help you telegraph (signal) to others that you have what it takes and that you're star material.
Strategy Driven
JULY 11, 2017
Use a focus group of strangers. Organising a focus group of strangers and pitching your idea to them can be a way of seeing how your business idea will really get on in the market. Photo courtesy of Max Pixel.
Great Leadership By Dan
DECEMBER 6, 2018
So, for these Second-Wavers, I’d recommend focusing on the three P’s: Personal Attention, Professional Development, and Purpose. Purpose After observing focus groups of Second-Wavers, one thing really stands out: They want to know not just what to do and how to do it, but why.
Let's Grow Leaders
JANUARY 31, 2017
Encourage your team to focus on substance over form at least in their readouts to you. I’ve worked with companies where the employees tell me the unspoken rule… “Never ever bring up the the truth in a focus group.”
CEO Blog
JULY 23, 2018
4 - Customer feedback and focus groups. I am coaching a newer company on how to produce high quality products. I figured it was easier to write this blog entry where it might have use to other people than just send it in an email to them. One lesson I learned years ago by going through ISO9000 certification is closed loop. Every failure needs to be analyzed and the root cause solved. Simply fixing the problem for one customer is not enough.
Let's Grow Leaders
AUGUST 8, 2017
I’ve heard these words so frequently, in focus groups, in one-on-ones, and even behind closed doors with seasoned managers. “This is so stupid–they asked for my opinion and then ignored it. I don’t know why I even bother!
Let's Grow Leaders
OCTOBER 28, 2015
I just wish they would focus on the day-to-day work.” I ask this question every time I go into a focus group. I’ve never met an executive who said, “my team’s just too strategic. ” Nope in fact it’s quite the opposite concern.
Eric Jacobson
JULY 12, 2015
They are not team meetings or focus groups. They are not focused on job performance. Disengagement remains a fact of work for more than half of America's workers, according to the experts at Gallup.
Lead Change Blog
MARCH 24, 2015
It occurred to me that our Leading Voices , Instigators , and Lead Change Group Members have touched on these principles in many of their writings. The original focus group of leaders who she asked about what needed to change all answered that they wanted to be leaders different from them.
Let's Grow Leaders
FEBRUARY 21, 2017
I’ve been in enough focus groups across enough companies to tell you–when you promote the jerk, people assume it’s the jerk behavior that sealed the deal. Oh he’s good. Very good. He gets sh__ done. It’s hard to argue with the results.
Let's Grow Leaders
APRIL 14, 2015
In every company I work with I hear a consistent theme in focus groups: “I wish our managers had tougher and more consistent standards. Kendra is late because she was at the hospital with her sick child and barely got home to take a shower… got it.
Great Leadership By Dan
SEPTEMBER 29, 2016
Action Item: Set up focus groups and ask employees how they stay informed about the company.
In the CEO Afterlife
SEPTEMBER 8, 2015
At Apple, Steve Jobs never wanted research from focus groups or quantitative usage and attitude studies. How many times have you heard that “knowledge is power?” I’m guessing that without much thought, you readily nod your head in agreement.
Coaching Tip
OCTOBER 6, 2011
He was a focus group of one, the ideal Apple customer, two years out. If you had listened to Steven P. Jobs' presentations over the years, he came across not as the creator of a product so much as its very first fan--the first person to digest its possibilities.
Let's Grow Leaders
AUGUST 10, 2015
Nothing is more disconcerting that watching employees share relentless feedback in focus groups and having execs finally pay attention when the consultant comes in and says the same thing.
Great Leadership By Dan
SEPTEMBER 7, 2017
Focus groups and stay-interviews can reveal why people want to come to work every day. Performance reviews should focus on outcomes and results.
Management Excellence
MAY 18, 2011
For those who’ve lived and thrived on a high-performance team, the memory of what it was like to work with a motivated, caring, challenging (but respectful), accomplishment-focused group of individuals provides sustenance for the lonely, near-death experiences that characterize so many other team and project experiences in the workplace. If you’ve ever been part of a truly effective team…a high performance team, you know the experience is memorable.
Six Disciplines
APRIL 26, 2013
Finding people, motivating them, compensating them, keeping them focused, and keeping them satisfied are always hot topics in focus group research and in conversations we have with business owners. In trying to better quantify factors that contribute to excellence, we surveyed more than 300 small businesses (each with 10 to 100 employees) that included a range of service, product and project-oriented companies.
Ron Edmondson
JUNE 28, 2016
I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is forgetting everyone doesn’t think like the leader. I have personally made this mistake many times.
Lead Change Blog
MARCH 3, 2016
This post is a part of our 2016 Lead Change Group Guest Blogger Series. Within each theme Facebook provides a range of focused groups and pages – some are interest groups, others focused specifically on photography, and many commercial retail pages.
Execupundit
JULY 25, 2012
They could be a focus group, listening post, early warning system, and advisor all rolled into one. Gossip can range from minor information and harmless amusement on down to the poisonous creature that destroys reputations and careers. It is easy to say "Never, ever, gossip" but such strictures probably go against human nature.
leaderCommunicator
SEPTEMBER 6, 2012
Understanding your audience helps you focus on those messages that will most resonate. For more systematic listening, targeted practices such as focus groups, surveys, and meetings with teams offer unparalleled insight into the success of any communication.
Strategy Driven
APRIL 27, 2016
Based on recent focus groups with clients who are involved in buying/procurement departments, we heard loud and clear their frustration with trying to get someone on the phone to quote prices. Selling is not a ‘common’ practice. It is NOT easy.
Ron Edmondson
JUNE 5, 2013
Focus group – On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday. Change is a part of life.
Ron Edmondson
JUNE 4, 2013
I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is: Forgetting that everyone doesn’t think like the leader. People are different. They think differently. They have different desires.
Create Learning
MAY 24, 2011
Creating a renewed focus for each person to be working for shared values and commitment to the organization, teams, the community, stake holders, and each other. Within these coaching times focused development, feedback and field work assignments were discussed and explored to develop the defined objectives. Executive Coaching and peer coaching groups were established to highlight and sharpen existing great behaviors and actions.
Mills Scofield
DECEMBER 5, 2014
Back then, they would run focus groups to see what customers liked/didn''t like about the product and would check competitors that began to do well. Amir Golan is the VP of Business Development at Signals Intelligence Group Ltd. Did you wash your hair this morning?
Lead Change Blog
APRIL 18, 2016
Now, focus the service garbage detection spotlight on every other process in search of stupid rules. Create an on-going virtual customer focus group focused on policies, procedures and practices.
Tanveer Naseer
FEBRUARY 21, 2012
Why leaders need to look beyond focus groups and market studies to find their next innovation. These days, everyone is talking about the importance of innovation to an organization’s future, but what exactly does it take to be innovative and how do we start? That’s the basis of my conversation with business strategist and author Andrea Kates in this latest episode of “Leadership Biz Cafe”.
Ron Edmondson
MARCH 30, 2016
Use a focus group. On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday.
Great Leadership By Dan
DECEMBER 27, 2012
The main focus of the national investigation on this disaster is the New England Compounding Center (NECC), a pharmacy in Massachusetts. Guest post by Beth N.
Modern Servant Leader
MAY 15, 2012
Domino's Pizza customer blasts the product in a focus group and praises the final result. The company focuses on serving their employees with benefits like free food, free personal coaching services and more.
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