How Communication Strategies Can Really Engage Employees

First Friday Book Synopsis

determine significance of achieving the business objectives Employee engagement is a shared understanding of the issues that affect the business Focus group research How Communication Strategies Can Really Engage Employees identify the largest gap between what customers think and what employees think customers think Marcia Xenitelis measure the impact of the change in thinking MedfiaTec Talent Management magazine Chief Learning Officer magazine

Best and Worst Project Names « Crossderry Blog

Crossderry Blog

However, the most effective names I’ve seen weren’t focus-group tested so to speak. Home About Experience Trap/Complexity Set KM Set Metrics Set Crossderry Blog Entries RSS | Comments RSS Where’s Crossderry read?

Your Process SUCKS! I am NOT a jerk & tell me the behaviors you want.

Create Learning

Tuesday, November 02nd, 2010 Posted by: mike Met some friends for a focus group at a local coffee place. The challenge is that we focus on problems and just tell people “what not to do&# as opposed to finding solutions of “what to do&# mike Wednesday, 3rd.

The Three Pillars Of Executive Presence

Eric Jacobson

After two years of research, forty focus groups and a national survey, author Sylvia Ann Hewlett contends the three pillars of Executive Presence are: How you act ( gravitas ) How you speak (communication ) How you look ( appearance ) All three work together to help you telegraph (signal) to others that you have what it takes and that you're star material.

“People Matter,” and that’s what matters! – (insight from Mike Muhney, VIPorbit)

First Friday Book Synopsis

Mike Muhney, CEO, VIPorbit But in the end, for something this complicated, it’s really hard to design products by focus groups. I’m going to start a company so I can have what I need. A lot of times, people don’t know what they want until you show it to them. Steve Jobs ———————– Look, it’s… Read More “People Matter,” and that’s what matters! – (insight from Mike Muhney, VIPorbit).

5 Signs Diaper Drama Is Destroying Your Culture

Let's Grow Leaders

Encourage your team to focus on substance over form at least in their readouts to you. I’ve worked with companies where the employees tell me the unspoken rule… “Never ever bring up the the truth in a focus group.”

How To 225

Three Simple Secrets to Running a Remarkable Meeting

Let's Grow Leaders

I’ve heard these words so frequently, in focus groups, in one-on-ones, and even behind closed doors with seasoned managers. “This is so stupid–they asked for my opinion and then ignored it. I don’t know why I even bother!

Change Management 101: Communication Skills That Help People Change

leaderCommunicator

I was moderating an employee focus group about change , and during the discussion an educator in the group shared this Buddhist quote: “When the student is ready the teacher will appear.”. It was a moment of brilliance.

Meet people where they are

Lead Change Blog

Over the last few months, the organization has done its due diligence—conducting focus groups and surveys; studying program participation; reviewing revenue, expenses, and donor history; checking out its competitors and assessing its differentiators; doing [.]

How To Achieve Executive Presence

Eric Jacobson

3 Consequences of Promoting the Smart, Successful Jerk (with video)

Let's Grow Leaders

I’ve been in enough focus groups across enough companies to tell you–when you promote the jerk, people assume it’s the jerk behavior that sealed the deal. Oh he’s good. Very good. He gets sh__ done. It’s hard to argue with the results.

Video 177

The Three Pillars Of Executive Presence

Eric Jacobson

Who was Steven P. Jobs?

Coaching Tip

He was a focus group of one, the ideal Apple customer, two years out. If you had listened to Steven P. Jobs' presentations over the years, he came across not as the creator of a product so much as its very first fan--the first person to digest its possibilities.

7 Strategic Questions Your Team Should Be Able to Answer

Let's Grow Leaders

I just wish they would focus on the day-to-day work.” I ask this question every time I go into a focus group. I’ve never met an executive who said, “my team’s just too strategic. ” Nope in fact it’s quite the opposite concern.

Team 182

New Approaches to Leadership Development: A New VUCA Filter

Great Leadership By Dan

Action Item: Set up focus groups and ask employees how they stay informed about the company.

How To Conduct A Stay Interview To Keep Your Best And Brightest Employees

Eric Jacobson

They are not team meetings or focus groups. They are not focused on job performance. Disengagement remains a fact of work for more than half of America's workers, according to the experts at Gallup.

9 Must Haves for Business Success

Great Leadership By Dan

Focus groups and stay-interviews can reveal why people want to come to work every day. Performance reviews should focus on outcomes and results.

Pros and Cons of Gossip

Execupundit

They could be a focus group, listening post, early warning system, and advisor all rolled into one. Gossip can range from minor information and harmless amusement on down to the poisonous creature that destroys reputations and careers. It is easy to say "Never, ever, gossip" but such strictures probably go against human nature.

3 Ways to Avoid the Slippery Slope of Inconsistency

Let's Grow Leaders

In every company I work with I hear a consistent theme in focus groups: “I wish our managers had tougher and more consistent standards. Kendra is late because she was at the hospital with her sick child and barely got home to take a shower… got it.

5 Ways to Hear from People Different from You

Ron Edmondson

I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is forgetting everyone doesn’t think like the leader. I have personally made this mistake many times.

Selling is not a ‘common’ practice.

Strategy Driven

Based on recent focus groups with clients who are involved in buying/procurement departments, we heard loud and clear their frustration with trying to get someone on the phone to quote prices. Selling is not a ‘common’ practice. It is NOT easy.

How the best differ from the rest PART I

Six Disciplines

Finding people, motivating them, compensating them, keeping them focused, and keeping them satisfied are always hot topics in focus group research and in conversations we have with business owners. In trying to better quantify factors that contribute to excellence, we surveyed more than 300 small businesses (each with 10 to 100 employees) that included a range of service, product and project-oriented companies.

How to Get Employees to Care About Your Company

Let's Grow Leaders

Nothing is more disconcerting that watching employees share relentless feedback in focus groups and having execs finally pay attention when the consultant comes in and says the same thing.

Executive Managerial Leadership Coaching: Case Study

Create Learning

Creating a renewed focus for each person to be working for shared values and commitment to the organization, teams, the community, stake holders, and each other. Within these coaching times focused development, feedback and field work assignments were discussed and explored to develop the defined objectives. Executive Coaching and peer coaching groups were established to highlight and sharpen existing great behaviors and actions.

Daring To Serve

Lead Change Blog

It occurred to me that our Leading Voices , Instigators , and Lead Change Group Members have touched on these principles in many of their writings. The original focus group of leaders who she asked about what needed to change all answered that they wanted to be leaders different from them.

7 Vital Steps Prior to Implementing Major Change

Ron Edmondson

Use a focus group. On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday.

Knowledge Is Power. Data Isn’t.

In the CEO Afterlife

At Apple, Steve Jobs never wanted research from focus groups or quantitative usage and attitude studies. How many times have you heard that “knowledge is power?” I’m guessing that without much thought, you readily nod your head in agreement.

Power 151

7 Vital Steps Prior to Implementing Major Change

Ron Edmondson

Focus group – On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday. Change is a part of life.

5 Ways to Hear from People Different from You

Ron Edmondson

I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is: Forgetting that everyone doesn’t think like the leader. People are different. They think differently. They have different desires.

Picturing Myself as a Photographer

Lead Change Blog

This post is a part of our 2016 Lead Change Group Guest Blogger Series. Within each theme Facebook provides a range of focused groups and pages – some are interest groups, others focused specifically on photography, and many commercial retail pages.

5 Ways to Ensure Your Messages Get Through to Employees

leaderCommunicator

Understanding your audience helps you focus on those messages that will most resonate. For more systematic listening, targeted practices such as focus groups, surveys, and meetings with teams offer unparalleled insight into the success of any communication.

It’s Time to Start Teaching Your Teams to Succeed

Management Excellence

For those who’ve lived and thrived on a high-performance team, the memory of what it was like to work with a motivated, caring, challenging (but respectful), accomplishment-focused group of individuals provides sustenance for the lonely, near-death experiences that characterize so many other team and project experiences in the workplace. If you’ve ever been part of a truly effective team…a high performance team, you know the experience is memorable.

Leadership Biz Cafe #6 – Andrea Kates on Fostering Innovation

Tanveer Naseer

Why leaders need to look beyond focus groups and market studies to find their next innovation. These days, everyone is talking about the importance of innovation to an organization’s future, but what exactly does it take to be innovative and how do we start? That’s the basis of my conversation with business strategist and author Andrea Kates in this latest episode of “Leadership Biz Cafe”.

Don’t Be a Leader of Stupid Rules

Lead Change Blog

Now, focus the service garbage detection spotlight on every other process in search of stupid rules. Create an on-going virtual customer focus group focused on policies, procedures and practices.

Trust Busters in Mergers and Acquisitions

Coaching Tip

Additionally, employee surveys and focus groups can be beneficial. By Dennis and Michelle Reina. Mergers and acquisitions ("M&As") are on the rise in 2011, and industry analysts now predict more than $3 trillion in global M&A activity for the year.

Energy 130

Will You Be The Next Blockbuster, Borders, CDs or Mail?

Eric Jacobson

Are you holding focus groups with Baby Boomers to learn how best to serve them in the future, particularly when you consider they may be more technically inclined than you think? 93% of that age group send/read email.

The Big Picture of Business: The Colonel and Me

Strategy Driven

’ I commissioned focus groups. To test the premise, I staged a focus group dinner meeting at a prominent inner-city church, eliciting ideas and insights. Business Know-How Comes From Experience – The Value of Life-Long Mentoring.

The New World of the Global Consumer

Strategy Driven

Three major implications drawn can be from this research: Rethink Traditional Research – Companies that rely on traditional surveys and focus groups alone (which in my experience is most of them) are probably getting but half the story.

The 12 Essentials of Church Communications

Ron Edmondson

We will give you customizable focus group agendas and surveys to connect with and learn from your audiences. The church is the hope of the world.

How Employee Feedback May Have Prevented Deadly Meningitis Outbreak

Great Leadership By Dan

The main focus of the national investigation on this disaster is the New England Compounding Center (NECC), a pharmacy in Massachusetts. Guest post by Beth N.