Your Process SUCKS! I am NOT a jerk & tell me the behaviors you want.

Create Learning

Tuesday, November 02nd, 2010 Posted by: mike Met some friends for a focus group at a local coffee place. The challenge is that we focus on problems and just tell people “what not to do&# as opposed to finding solutions of “what to do&# mike Wednesday, 3rd.

How Communication Strategies Can Really Engage Employees

First Friday Book Synopsis

determine significance of achieving the business objectives Employee engagement is a shared understanding of the issues that affect the business Focus group research How Communication Strategies Can Really Engage Employees identify the largest gap between what customers think and what employees think customers think Marcia Xenitelis measure the impact of the change in thinking MedfiaTec Talent Management magazine Chief Learning Officer magazine

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“People Matter,” and that’s what matters! – (insight from Mike Muhney, VIPorbit)

First Friday Book Synopsis

Mike Muhney, CEO, VIPorbit But in the end, for something this complicated, it’s really hard to design products by focus groups. I’m going to start a company so I can have what I need. A lot of times, people don’t know what they want until you show it to them. Steve Jobs ———————– Look, it’s… Read More “People Matter,” and that’s what matters! – (insight from Mike Muhney, VIPorbit).

Three Simple Secrets to Running a Remarkable Meeting

Let's Grow Leaders

I’ve heard these words so frequently, in focus groups, in one-on-ones, and even behind closed doors with seasoned managers. “This is so stupid–they asked for my opinion and then ignored it. I don’t know why I even bother!

5 Signs Diaper Drama Is Destroying Your Culture

Let's Grow Leaders

Encourage your team to focus on substance over form at least in their readouts to you. I’ve worked with companies where the employees tell me the unspoken rule… “Never ever bring up the the truth in a focus group.”

How to Be a Better Team Leader: A Case Study

Let's Grow Leaders

After all this was a recognition focus group for the top reps in this enormous call center. Team Leader Turmoil “I used to be one of those disengaged reps, you’re talking about.” We were all a bit shocked by Mike’s response. Several of whom were on the short-list to become team leaders. I smiled gently, […] The post How to Be a Better Team Leader: A Case Study appeared first on Let's Grow Leaders.

It’s Not A Race: Don’t Rush Launching Your New Product!

Strategy Driven

Make time for focus groups. A simple way to ensure that your new product, its packaging, and various marketing materials will appeal to your target audience is to hold focus groups.

7 Strategic Questions Your Team Should Be Able to Answer

Let's Grow Leaders

I just wish they would focus on the day-to-day work.” I ask this question every time I go into a focus group. I’ve never met an executive who said, “my team’s just too strategic. ” Nope in fact it’s quite the opposite concern.

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Meet people where they are

Lead Change Blog

Over the last few months, the organization has done its due diligence—conducting focus groups and surveys; studying program participation; reviewing revenue, expenses, and donor history; checking out its competitors and assessing its differentiators; doing [.]

Selling is not a ‘common’ practice.

Strategy Driven

Based on recent focus groups with clients who are involved in buying/procurement departments, we heard loud and clear their frustration with trying to get someone on the phone to quote prices. Selling is not a ‘common’ practice. It is NOT easy.

Test-Running A New Business Idea

Strategy Driven

Use a focus group of strangers. Organising a focus group of strangers and pitching your idea to them can be a way of seeing how your business idea will really get on in the market. Photo courtesy of Max Pixel.

5 Ways to Hear from People Different from You

Ron Edmondson

I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is forgetting everyone doesn’t think like the leader. I have personally made this mistake many times.

New Approaches to Leadership Development: A New VUCA Filter

Great Leadership By Dan

Action Item: Set up focus groups and ask employees how they stay informed about the company.

Don’t Be a Leader of Stupid Rules

Lead Change Blog

Now, focus the service garbage detection spotlight on every other process in search of stupid rules. Create an on-going virtual customer focus group focused on policies, procedures and practices.

How to Get Employees to Care About Your Company

Let's Grow Leaders

Nothing is more disconcerting that watching employees share relentless feedback in focus groups and having execs finally pay attention when the consultant comes in and says the same thing.

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7 Vital Steps Prior to Implementing Major Change

Ron Edmondson

Use a focus group. On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday.

3 Ways to Avoid the Slippery Slope of Inconsistency

Let's Grow Leaders

In every company I work with I hear a consistent theme in focus groups: “I wish our managers had tougher and more consistent standards. Kendra is late because she was at the hospital with her sick child and barely got home to take a shower… got it.

9 Must Haves for Business Success

Great Leadership By Dan

Focus groups and stay-interviews can reveal why people want to come to work every day. Performance reviews should focus on outcomes and results.

Executive Managerial Leadership Coaching: Case Study

Create Learning

Creating a renewed focus for each person to be working for shared values and commitment to the organization, teams, the community, stake holders, and each other. Within these coaching times focused development, feedback and field work assignments were discussed and explored to develop the defined objectives. Executive Coaching and peer coaching groups were established to highlight and sharpen existing great behaviors and actions.

It’s Time to Start Teaching Your Teams to Succeed

Management Excellence

For those who’ve lived and thrived on a high-performance team, the memory of what it was like to work with a motivated, caring, challenging (but respectful), accomplishment-focused group of individuals provides sustenance for the lonely, near-death experiences that characterize so many other team and project experiences in the workplace. If you’ve ever been part of a truly effective team…a high performance team, you know the experience is memorable.

Picturing Myself as a Photographer

Lead Change Blog

This post is a part of our 2016 Lead Change Group Guest Blogger Series. Within each theme Facebook provides a range of focused groups and pages – some are interest groups, others focused specifically on photography, and many commercial retail pages.

5 Ways to Hear from People Different from You

Ron Edmondson

I periodically set up focus groups of people for input on various issues. One of the biggest mistakes I’ve seen leaders make is: Forgetting that everyone doesn’t think like the leader. People are different. They think differently. They have different desires.

7 Vital Steps Prior to Implementing Major Change

Ron Edmondson

Focus group – On major changes, I like to bring in a group of people who are generally supportive of my leadership, but represent all the major groups within the church. As a pastor and leader, I am continually dealing with change. Everyday. Change is a part of life.

How the best differ from the rest PART I

Six Disciplines

Finding people, motivating them, compensating them, keeping them focused, and keeping them satisfied are always hot topics in focus group research and in conversations we have with business owners. In trying to better quantify factors that contribute to excellence, we surveyed more than 300 small businesses (each with 10 to 100 employees) that included a range of service, product and project-oriented companies.

Big Data In Your Shampoo?

Mills Scofield

Back then, they would run focus groups to see what customers liked/didn''t like about the product and would check competitors that began to do well. Amir Golan is the VP of Business Development at Signals Intelligence Group Ltd. Did you wash your hair this morning?

Daring To Serve

Lead Change Blog

It occurred to me that our Leading Voices , Instigators , and Lead Change Group Members have touched on these principles in many of their writings. The original focus group of leaders who she asked about what needed to change all answered that they wanted to be leaders different from them.

How do we fix a morale problem? You focus on the systems within the work

Create Learning

Consulting & Coaching a mid-size nonprofit agency that focused on people with developmental disabilities. Plus I knew that focusing on morale was not going to make anything or anybody’s work better.

Do You Have Executive Presence?


The study surveyed 18 focus groups, 4,000 college-degreed professionals, 50 personal interviews and 268 senior-level executives and concluded that leadership positions are most often given to those who look the part.

Who was Steven P. Jobs?

Coaching Tip

He was a focus group of one, the ideal Apple customer, two years out. If you had listened to Steven P. Jobs' presentations over the years, he came across not as the creator of a product so much as its very first fan--the first person to digest its possibilities.

NOISE Analysis, an alternative to SWOT. Strategic Planning

Create Learning

While preparing for a focus group meeting it came to me NOISE. A method that uses solution-focused language and is able to build upon the teams existing knowledge and goals. Group Size.


With This Many Management Layers I am Surprised we Get Any Work Done!

Create Learning

My interviews and focus groups with employees it was obvious they have too many levels and people are confused. Photo Credit. Coaching and consulting a CEO named Chris. We are working to develop present and future organizational capacity to grow and be change ready for the next 5 years.

Tips for Reaching Non-Wired Employees


Here are some tried and true methods to reach these special groups: Shift meetings —Many facilities, from manufacturers to hotels, have a daily stand-up meeting where supervisors share key information and motivational messages and invite employee input.

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The Steve Jobs Way

Leading Blog

Passion necessitates his intense focus. At the same time, Jobs does not rely on focus groups. That might be good for incremental change, but to “make a dent in the universe,” you need people that focus on what the experience could be. Innovation is a group activity at Apple. It was an object lesson in what happens when a company does not have a cohesive product strategy and is organized functionally instead of in distinct product groups.”

5 Ways to Ensure Your Messages Get Through to Employees


Understanding your audience helps you focus on those messages that will most resonate. For more systematic listening, targeted practices such as focus groups, surveys, and meetings with teams offer unparalleled insight into the success of any communication.

5 Key Lessons From Learning Organizations


They create focus groups on process improvements, document the lessons, relentlessly train teams and incorporate preventive measures in their processes. You can form small focus group from your current team and improve in small iterations. Home Go to Guest Posts Disclaimer 5 Key Lessons From Learning Organizations Problems, challenges and inefficiencies (in one way or the other) are a part of any organization.

Principles of Leadership Development: Necessary Skilled-Knowledge

Create Learning

Focus groups to determine what is working well. An earlier post listed the 7 Principles of Leadership Development in no specific order of importance : Necessary Skilled-Knowledge. Selection. Using Existing Employees as Mentors. Education for Leadership.

How To Achieve Executive Presence

Eric Jacobson

Knowledge Is Power. Data Isn’t.

In the CEO Afterlife

At Apple, Steve Jobs never wanted research from focus groups or quantitative usage and attitude studies. How many times have you heard that “knowledge is power?” I’m guessing that without much thought, you readily nod your head in agreement.

Customers Who Like Santa Also Like…Nicotine Gum?

Harvard Business Review

Social media is a limitless focus group. The data provides marketers the opportunity to observe people in their native environments — their own social groups and with brands — while also tracking shifts in taste and behavior over time. HBR STAFF.

How to Market to the iGeneration

Harvard Business Review

Schneider Associates (SA) partnered with The Pollack PR Marketing Group (PPMG) to uncover the unique personalities and preferences of iGens. Focus groups also found that iGens want more robust content and better designed websites.

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