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How to Improve Your Balanced Scorecard: An LGL Video

Let's Grow Leaders

As Builder week continues on Let’s Grow Leaders, I’m mixing it up a bit and sharing some insights on Improving Your Balanced Scorecard. ResultsThatLast #resultsthatlast how to improve your balanced scorecard

The Balanced Scorecard: Do’s and Don’ts

First Friday Book Synopsis

In a book published in 1996, The Balanced Scorecard: Translating Strategy Into Action, Robert S. Norton developed in much greater depth and detail a concept they introduced previously in an HBR article (January/February, 1992): the balanced scorecard. As they explain in their Preface, “the Balanced Scorecard [BSC] evolved from an improved [.]. Kaplan and David P.

Strategy Execution and The Balanced Scorecard

Six Disciplines

Kaplan, one of the original creators of the Balanced Scorecard in 1992. Creating a strategy map and scorecard for that strategy is the logical and proven next step for putting the strategy into action. Harvard Business School Working Knowledge offers up this interview with HBS professor Robert S. Key take-aways from their latest research: Companies often manage strategy in fits and starts.

Balanced Scorecard | Thailand | Understanding Balanced Scorecards.

Talent Technologies

The first video explains what a Balanced Scorecard is, and can be found here. The second explains how to implement the Balanced Scorecard as well as some of its practical applications.

Making sense of the Balanced Scorecard in Thailand

Talent Technologies

The first video explains what a Balanced Scorecard is, and can be found here. The second explains how to implement the Balanced Scorecard as well as some of its practical applications.

Strategy Execution and The Balanced Scorecard

Six Disciplines

Kaplan, one of the original creators of the Balanced Scorecard. Creating a strategy map and scorecard for that strategy is the logical and proven next step for putting the strategy into action. Harvard Business School Working Knowledge offers up this interview with professor Robert S. Key take-aways from their latest research: Companies often manage strategy in fits and starts.

Harvard Business Review on Aligning Technology with Strategy: A book review by Bob Morris

First Friday Book Synopsis

Bob's blog entries Alignment: Using the Balanced Scorecard to Create Corporate Synergies Andrew McAfee “Six IT Decisions Your IT People Shouldn’t Make” Bold Retreat: A New Strategy for Old Technologies and Investing in IT That Makes a Competitive Difference” Competing on Analytics Daniel C.

8 Reasons Companies Don’t Capture More Value

Harvard Business Review

But in truth businesses rarely focus on only profitability; most strive to satisfy various stakeholders and meet the goals of balanced scorecards. Business models Pricing Balanced scorecard

KPI 11

How do you measure the long term success of an MD?

Chartered Management Institute

absentee levels business performance capital invested customer retention customer satisfaction innovating innovation Kaplan and Norton’s Balanced Scorecard labour turnover performance measurement personal development profit revenue sustainable performanceMeasuring performance of the MD through hard, soft, personal and strategic measurements and bring all these measurements together in a coherent manner.

Blogging on Business Update from Bob Morris (Week of 1/7/13)

First Friday Book Synopsis

Bob's blog entries "Good and Bad 'Multipliers' in the Workplace Environment "How to achieve large-scale transformation in a series of smaller pragmatic steps" "How to formulate a 'balanced scorecard'”? BOOK REVIEWS Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing Dave Kerpen Taking Flight!

Blogging on Business Update from Bob Morris (Week of 1/21/13)

First Friday Book Synopsis

Kaplan Robert William Fogel Setting the Table Solitude and Leadership The American Scholar The Balanced Scorecard The Fourth Great Awakening & the Future of Egalitarianism The Master and His Emissary The McKinsey Quarterly The Talent Masters Thomas O'Neil Tim Leberecht Victoria Ransom Walter Chen Wildfire William Deresiewicz

Help Your Team Become More in 2014

Let's Grow Leaders

We’ve debated what defines a “balanced scorecard” and negotiated performance objectives down to the […] The post Help Your Team Become More in 2014 appeared first on Let's Grow Leaders.

Closing Gaps

Talent Technologies

How to close organizational gaps So your company has set up its operations, offices, processes and systems – and has perhaps even implemented a Balanced Scorecard… but – somehow – gaps between your company’s strategy and.

How To Lead With Guts (and Have Their Backs)

Let's Grow Leaders

Retail is always a balancing act of providing great customer service and not giving away the store. It became harder to talk about balanced scorecards. More than anything, your team wants to know you have their backs.

How To 135

Why Leadership Requires Prudence and Temperance

Mills Scofield

Balanced Scorecard Culture Innovation Leadership Prudence Strategy Temperance Thank you Innovation Excellence for posting my thoughts from Smartblogs on Leadership ! Why Leadership Requires Prudence And Temperance.

What Matters Most? (A Leaders Made Here Post)

Lead Change Blog

Think process and outcome – I have long been a fan of the balanced scorecard concept. I suggest including both types on your scorecard. If your needs change as an organization, change your leadership scorecard.

9 Ways to Strengthen Your Personal Brand

Let's Grow Leaders

If there are 27 metrics on your balanced scorecard, trust me, they are not all created equal. If you Google you, do you like who shows up? Do you feel like you’ve got a powerful message to share, but without the right positioning, find yourself talking to the metaphorical mute button?

Brand 86

The Score Isn’t the Game

Let's Grow Leaders

A balanced scorecard, with well-selected KPIs, will reinforce your strategy and align actions with goals. In every business there are one or two vital behaviors that will improve your overall scorecard.

Why NPS (Net Promoter Score) is Never Enough

Let's Grow Leaders

I will help that call center build a meaningful balanced scorecard, and recommend they include NPS, but not without telling this cautionary tale. The call center had ventured into this unknown territory organically.

Knowledge Transfer - A Generational Challenge For Strategy Execution

Six Disciplines

BOTTOMLINE: To enable knowledge transfer, a strategy execution system ( such as Six Disciplines software ) must have built-in methods for recording and storing processes and procedures, document management, innovation exercises, activity performance management, balanced scorecarding, and measure management. As large numbers of baby boomers retire, knowledge transfer becomes critical to an organization's sustainability and competitive edge.

Why Is Executing Strategy So Difficult - And What Can Be Done About It

Six Disciplines

All contemporary methodologies for implementing strategy (Balanced Scorecard, Hoshin Planning, - and yes, Six Disciplines ) have the same five common elements: Focus on a few critical strategic goals.

The Strategy Book

Leading Blog

The tools include: SWOT analysis, Porter's 5 forces of competition, McKinsey's 7-S framework, BCG’s product portfolio matrix, Kim and Mauborgne's blue ocean, Kaplan and Norton's balanced scorecard, Mintzberg’s deliberate and emergent, Prahalad's bottom of the pyramid and twenty-one more. * * * Like us on Facebook for additional leadership and personal development ideas. “Strategy is about shaping the future,” writes Max McKeown.

The Benefits Of A Formal Strategy Execution Process

Six Disciplines

Scott Cleveland reports that a managing director of the Palladium Group (think: balanced scorecard) conducted a survey that compared two groups, one with and one without a formal strategy execution process in place. A formal process in their terminology means "strategy maps, derived projects and process improvements from it, and associated key performance indicators (KPIs) with targets reported in scorecard dashboards and cascaded down into the organization.".

How do you measure the long term success of an MD?

Chartered Management Institute

absentee levels business performance capital invested customer retention customer satisfaction innovating innovation Kaplan and Norton’s Balanced Scorecard labour turnover performance measurement personal development profit revenue sustainable performanceMeasuring performance of the MD through hard, soft, personal and strategic measurements and bring all these measurements together in a coherent manner.

Four Facets of Measuring Change

Change Starts Here

It’s no coincidence that my transition to change practitioner included balanced scorecards to measure strategy execution. When I was an industrial engineer early in my career, one of my core responsibilities was measuring things.

The Fourth Dimension of Change Management

Change Starts Here

Before starting Enclaria, I managed an “executive working group” program for Balanced Scorecard Collaborative.

Communication Strategy in 13 Steps – Communicating Strategic Plan To Employees

CO2

If you use a Balance Scorecard model take employees through the basics so that they can understand the meaning behind what you are about to explain to them. What do you need to do to share your strategic plan? Creating a strategic plan is quite an undertaking for a business.

Salty to Sweet: The Transformation of Mount Franklin Foods

Change Starts Here

Using the Balanced Scorecard methodology, the team developed a one-page strategy map, which detailed the objectives the team was trying to achieve and showed how they were connected. They also created a scorecard to measure their performance against each objective.

Performance Measurement

Strategy Driven

This framework shares some elements with the balanced scorecard concept that was introduced in a seminal 1992 Harvard Business Review article, The Balanced Scorecard: Measures That Drive Performance , by Robert Kaplan and David Norton.

ROIC 11

As Promised – Very Long Post on Managing Remote Teams | Survive.

Survive Your Promotion

Many organizations have embraced the concept of performance metrics either through the implementation of the balanced scorecard or through compliance frameworks such as ITIL and COBIT (in the tech world). Survive Your Promotion!

Explain Your New Strategy By Emphasizing What It Isn’t

Harvard Business Review

The problem is that most widely used planning processes like management by objectives and balanced scorecards overlook the contrast piece of the compare-and-contrast equation.

Study: Female Executives Make Progress, But Mostly in Support Functions

Harvard Business Review

My gender consultancy firm, 20-First, has just published its annual Gender Balance Scorecard ( pdf ) of the top 300 companies in the world across the US, Europe and Asia. You really have to search hard for signs of progress in the gender-balance journey at Balanced levels.

The Disconnect Between Strategy And Execution

Six Disciplines

While all of us agree there's a disconnect between strategy formulation and strategy execution, the developers of the Balanced Scorecard (Robert Kaplan and David Norton) offer up this terrifying observation: On average, 95% of a company's employees are unaware of, or do not understand, its strategy.

The Best Strategic Leaders Balance Agility and Consistency

Harvard Business Review

I’ve begun to view this as the ability to hold two specific traits in balance: consistency and agility. So how can leaders hold these traits in balance? To ensure consistency, develop strong dashboards and balanced scorecards to assure outcomes are consistently reached and continually improving. As leaders, all of us will be forced to balance consistency and agility in our careers and in the organizations we serve.

A Closed-Loop Strategy Execution System

Six Disciplines

Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. That statement is then translated into specific objectives and initiatives, using other tools and processes, including strategy maps and balanced scorecards.

A Closed-Loop Strategy Execution System

Six Disciplines

Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. That statement is then translated into specific objectives and initiatives, using other tools and processes, including strategy maps and balanced scorecards.

Companies Should Be Required to Disclose Their Gender Stats

Harvard Business Review

Ten countries have signed on, and the gender balance on these countries’ boards has improved significantly. The challenge is that adding a few non-execs to your board is proving a lot easier than balancing your leadership teams. Recently Google has led Silicon Valley companies in a collective and public recognition that their gender balance is not satisfactory, and published some aggregate statistics. The push for board quotas in the EU has been relatively successful.

If You Use Outlook, Why Not Look Into Six Disciplines Outlook Edition?

Six Disciplines

Measurement (KPIs, balanced scorecard). Six Disciplines Outlook Edition is already familiar to the majority of knowledge workers, because it's a rich extension of Microsoft Outlook. You already know what Outlook helps you do: your email, your calendar, perhaps you even use it to manage your To-Do lists (tasks) - and your contacts. How much more useful would Outlook be for you, individually and collectively as an organization, if you could also do: Strategic planning.

Spend Most Of Your Time In Outlook? Introducing Six Disciplines Outlook Edition

Six Disciplines

Do you use a balanced scorecard, but want to do it within Outlook? Do you spend 80% of your time (at work) in Microsoft Outlook? Do you practice Covey's 7 Habits, but want to do it within Outlook? Do you practice GTD, but want to do it within Outlook? Up until now, you had to use several different programs and approaches to accomplish what you really wanted to do. We all know (and rely on) Outlook for our email and our calendar, and maybe even our To-Do list.

The Benefits Of A Formal Strategy Execution Process

Six Disciplines

Scott Cleveland reports that a managing director of the Palladium Group (think: balanced scorecard) conducted a survey that compared two groups, one with and one without a formal strategy execution process in place. A formal process in their terminology means: "strategy maps, derived projects and process improvements from it, and associated key performance indicators (KPIs) with targets reported in scorecard dashboards and cascaded down into the organization.".