Let's Grow Leaders

NOVEMBER 4, 2015

As Builder week continues on Let’s Grow Leaders, I’m mixing it up a bit and sharing some insights on Improving Your Balanced Scorecard. ResultsThatLast #resultsthatlast how to improve your balanced scorecardThis video is part of my online multi-media series. Click here to learn more and download some free resources as well. Also, I’m going to be mixing in more video from time to time. I’d love for you to subscribe to my YouTube channel.

Balanced Scorecard 441

Balanced Scorecard Video How To Download 441

First Friday Book Synopsis

FEBRUARY 6, 2012

In a book published in 1996, The Balanced Scorecard: Translating Strategy Into Action, Robert S. Norton developed in much greater depth and detail a concept they introduced previously in an HBR article (January/February, 1992): the balanced scorecard. As they explain in their Preface, “the Balanced Scorecard [BSC] evolved from an improved [.]. Kaplan and David P.

Balanced Scorecard 112

Balanced Scorecard Norton Kaplan Books 112

Six Disciplines

SEPTEMBER 5, 2014

Kaplan, one of the original creators of the Balanced Scorecard in 1992. Creating a strategy map and scorecard for that strategy is the logical and proven next step for putting the strategy into action. Harvard Business School Working Knowledge offers up this interview with HBS professor Robert S. Key take-aways from their latest research: Companies often manage strategy in fits and starts.

Balanced Scorecard 98

Balanced Scorecard Execution Kaplan Strategy 98

Six Disciplines

FEBRUARY 9, 2011

A while back, Quality Digest published an article on Building a Balanced Scorecard. The balanced scorecard, one of the most significant management philosophies of the last quarter-century, confronts that stratagem head-on with a simple core concept: Stop trying to manage your organization by financial measures alone. Their premise?

Balanced Scorecard 101

Balanced Scorecard SWOT Proposal Download 101

Six Disciplines

APRIL 4, 2011

Many corporate managers have been introduced to a corporate management system called the Balanced Scorecard. Developed at the Harvard Business School by David Norton and Robert Kaplan in the early 1990s, the Balanced Scorecard (BSC) represents the newest and most prolific performance measurement system since Total Quality Management (TQM) and Management by Objectives (MBO).

Balanced Scorecard 101

Balanced Scorecard MBO TQM Norton 101

Six Disciplines

MARCH 21, 2011

Kaplan, one of the original creators of the Balanced Scorecard. Creating a strategy map and scorecard for that strategy is the logical and proven next step for putting the strategy into action. Harvard Business School Working Knowledge offers up this interview with professor Robert S. Key take-aways from their latest research: Companies often manage strategy in fits and starts.

Balanced Scorecard 101

Balanced Scorecard Execution Kaplan Strategy 101

CEO Insider

JANUARY 14, 2022

CEO Insider Accounting Insider Analytics Insider Assessing Performance Insider Auditing Insider Balanced Scorecard Insider Behavioral Economics Insider Business Law Insider Business Models Insider Chief Encouragement Officer Insider Chief Everything Officer Insider Think Tank Insider

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Balanced Scorecard Magazine Trends Report 132

CEO Insider

JANUARY 21, 2022

CEO Insider Accounting Insider Analytics Insider Assessing Performance Insider Auditing Insider Balanced Scorecard Insider Behavioral Economics Insider Business Law Insider Business Models Insider Chief Encouragement Officer Insider Chief Everything Officer Insider Think Tank Insider

Supply Chain 121

Supply Chain Balanced Scorecard Magazine Operations 121

CEO Insider

JANUARY 29, 2022

The “Great Resignation” is a signal that the balance of power is shifting toward employees, and the pendulum won’t be swinging back any time soon. Americans are increasingly prioritizing personal happiness and the search for purposeful work over jobs that simply pay the bills.

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Balanced Scorecard Magazine Power Business Model 99

CEO Insider

JULY 7, 2021

CEO Insider Accounting Insider Analytics Insider Assessing Performance Insider Auditing Insider Balanced Scorecard Insider Behavioral Economics InsiderIn business and life, we often find ourselves at a crossroads or an intersection, if you will.

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Balanced Scorecard Magazine CEO 98

CEO Insider

SEPTEMBER 10, 2021

CEO Insider Accounting Insider Analytics Insider Assessing Performance Insider Auditing Insider Balanced Scorecard Insider Behavioral Economics Insider Time Management Insider Transparency Insider Venture Capital Insider Work Life Balance Insider Workspaces Insider

Magazine 87

Magazine Balanced Scorecard Skills CEO 87

Lead Change Blog

APRIL 9, 2021

Warren Buffett, business tycoon and the chairperson and CEO of Berkshire Hathaway, says, “The big question about how people behave is whether they’ve got an inner scorecard or an outer scorecard. It helps if you can be satisfied with an inner scorecard.”. We rely too much on the outer scorecard at the expense of the inner one. The post Use the Right Scorecard appeared first on Lead Change. “Honey, you really need to start dusting every day.

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Balanced Scorecard Blog Self-aware Comparison 150

CEO Insider

OCTOBER 19, 2021

CEO Insider Accounting Insider Analytics Insider Assessing Performance Insider Auditing Insider Balanced Scorecard Insider Behavioral Economics Insider Time Management Insider Transparency Insider Venture Capital Insider Work Life Balance Insider Workspaces Insider

CFO 82

CFO Finance Trends Chief Financial Officer 82

Harvard Business Review

FEBRUARY 3, 2021

An update to one of the most successful management tools of all time. Economic development Public-Private partnerships Social responsibility Sustainability Strategy Shared value Strategic planning Digital Article

Balanced Scorecard 10

Balanced Scorecard Tools Succession Review 10

Mills Scofield

APRIL 17, 2013

Balanced Scorecard Culture Innovation Leadership Prudence Strategy Temperance Thank you Innovation Excellence for posting my thoughts from Smartblogs on Leadership ! Why Leadership Requires Prudence And Temperance.

Balanced Scorecard 98

Balanced Scorecard Leadership Strategy Innovation 98

First Friday Book Synopsis

APRIL 15, 2011

The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment Robert S. Kaplan The Balanced Scoreboard The Perilous "Journey" to Achieve Breakthrough Performance The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment Translate the strategy to operational terms Translating the Strategy to Operational Terms

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Organization Strategy Balanced Scorecard Review 89

First Friday Book Synopsis

JANUARY 13, 2013

Bob's blog entries "Good and Bad 'Multipliers' in the Workplace Environment "How to achieve large-scale transformation in a series of smaller pragmatic steps" "How to formulate a 'balanced scorecard'”? BOOK REVIEWS Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing Dave Kerpen Taking Flight!

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Blog Balanced Scorecard Books How To 95

First Friday Book Synopsis

JANUARY 27, 2013

Kaplan Robert William Fogel Setting the Table Solitude and Leadership The American Scholar The Balanced Scorecard The Fourth Great Awakening & the Future of Egalitarianism The Master and His Emissary The McKinsey Quarterly The Talent Masters Thomas O'Neil Tim Leberecht Victoria Ransom Walter Chen Wildfire William Deresiewicz

Blog 95

Blog Long-term Balanced Scorecard Charan 95

First Friday Book Synopsis

FEBRUARY 1, 2012

Bob's blog entries Alignment: Using the Balanced Scorecard to Create Corporate Synergies Andrew McAfee “Six IT Decisions Your IT People Shouldn’t Make” Bold Retreat: A New Strategy for Old Technologies and Investing in IT That Makes a Competitive Difference” Competing on Analytics Daniel C.

Technology 80

Technology Review Enterprise Architecture Strategy 80

Let's Grow Leaders

JANUARY 3, 2014

We’ve debated what defines a “balanced scorecard” and negotiated performance objectives down to the […] The post Help Your Team Become More in 2014 appeared first on Let's Grow Leaders. ”If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” ” -John Quincy Adams My eyes are crossing and my neck is twitchy after 27 conference calls to finalize our 2014 Performance Agreements.

Team 461

Team Objective Balanced Scorecard Goal 461

Chartered Management Institute

MAY 23, 2011

absentee levels business performance capital invested customer retention customer satisfaction innovating innovation Kaplan and Norton’s Balanced Scorecard labour turnover performance measurement personal development profit revenue sustainable performanceMeasuring performance of the MD through hard, soft, personal and strategic measurements and bring all these measurements together in a coherent manner.

Long-term 50

Long-term Management Balanced Scorecard Content 50

Chartered Management Institute

MAY 23, 2011

absentee levels business performance capital invested customer retention customer satisfaction innovating innovation Kaplan and Norton’s Balanced Scorecard labour turnover performance measurement personal development profit revenue sustainable performanceMeasuring performance of the MD through hard, soft, personal and strategic measurements and bring all these measurements together in a coherent manner.

Long-term 42

Long-term Management Content Balanced Scorecard 42

Let's Grow Leaders

FEBRUARY 20, 2023

Meaningful Business Metrics Aren’t About the Number When it comes to business metrics, there’s a secret that top-performing leaders understand, but might not tell you aloud: “Your customer doesn’t care about your internal scorecard.” Listen to calls and provide balanced performance feedback.

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Metrics Balanced Scorecard Stress Guidelines 266

Let's Grow Leaders

AUGUST 27, 2014

Retail is always a balancing act of providing great customer service and not giving away the store. It became harder to talk about balanced scorecards. More than anything, your team wants to know you have their backs. They want to know they matter–to you–not just to the company. They want to believe you’d walk through fire for them and to take the proverbial bullet coming from above. Of course you would, but do they know it?

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How To Balanced Scorecard Simon Guidelines 486

Strategy Driven

SEPTEMBER 28, 2019

During our discussion, Forrest Breyfogle, author of Integrated Enterprise Excellence, Volume I – The Basics : Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard and CEO of Smarter Solutions, a global management coaching and consulting firm specializing in the design and application of innovative enterprise-wide performance measures and business solutions, shares his insights regarding: the importance of an integrated approach to organizational performance improvement.

Forrester 50

Forrester Six Sigma Balanced Scorecard TQM 50

Let's Grow Leaders

DECEMBER 6, 2016

If there are 27 metrics on your balanced scorecard, trust me, they are not all created equal. If you Google you, do you like who shows up? Do you feel like you’ve got a powerful message to share, but without the right positioning, find yourself talking to the metaphorical mute button? Are you having trouble outgrowing an outdated reputation at work? Or maybe you’re just looking to get a better seat at the table. 9 Ways to Strengthen Your Winning Well Brand.

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Brand Balanced Scorecard Metrics Reputation 496

Six Disciplines

JANUARY 31, 2014

Scott Cleveland reports that a managing director of the Palladium Group (think: balanced scorecard) conducted a survey that compared two groups, one with and one without a formal strategy execution process in place. A formal process in their terminology means "strategy maps, derived projects and process improvements from it, and associated key performance indicators (KPIs) with targets reported in scorecard dashboards and cascaded down into the organization.".

Process 110

Process Balanced Scorecard Execution Strategy 110

Lead Change Blog

MARCH 23, 2017

Think process and outcome – I have long been a fan of the balanced scorecard concept. I suggest including both types on your scorecard. If your needs change as an organization, change your leadership scorecard. If you have no one trained on your leadership point-of-view, put that on your scorecard. We welcome Mark Miller for the fourth post in a five-part series defining the core principles of Leaders Made Here. Step 4 – Measure.

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Metrics Balanced Scorecard Kaplan Blog 242

Leading Blog

SEPTEMBER 12, 2012

The tools include: SWOT analysis, Porter's 5 forces of competition, McKinsey's 7-S framework, BCG’s product portfolio matrix, Kim and Mauborgne's blue ocean, Kaplan and Norton's balanced scorecard, Mintzberg’s deliberate and emergent, Prahalad's bottom of the pyramid and twenty-one more. * * * Like us on Facebook for additional leadership and personal development ideas. “Strategy is about shaping the future,” writes Max McKeown.

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Strategy Books Mauborgne Mintzberg 283

Let's Grow Leaders

MARCH 9, 2015

A balanced scorecard, with well-selected KPIs, will reinforce your strategy and align actions with goals. In every business there are one or two vital behaviors that will improve your overall scorecard. Sarah’s face winced as the hourly stack rankings beeped through her smart phone. She didn’t have to say a word, I knew that look from the inside out. I’ve been on the frantic receiving end of such beeps.

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Balanced Scorecard Metrics Trends Short-term 439

Six Disciplines

MAY 10, 2011

While all of us agree there's a disconnect between strategy formulation and strategy execution, the developers of the Balanced Scorecard (Robert Kaplan and David Norton) offer up this terrifying observation: On average, 95% of a company's employees are unaware of, or do not understand, its strategy.

Execution 101

Execution Norton Balanced Scorecard Kaplan 101

Harvard Business Review

APRIL 8, 2015

But in truth businesses rarely focus on only profitability; most strive to satisfy various stakeholders and meet the goals of balanced scorecards. Again, profit maximization is rarely the sole objective for a firm but just one of many dimensions to be considered, so a good starting point is to consider the company’s balanced scorecard and draw its strategy map. Business models Pricing Balanced scorecard

KPI 8

KPI Objective Airlines Constraint 8

Six Disciplines

OCTOBER 4, 2011

Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. That statement is then translated into specific objectives and initiatives, using other tools and processes, including strategy maps and balanced scorecards.

System 98

System Execution Norton Balanced Scorecard 98

Six Disciplines

MARCH 4, 2011

Scott Cleveland reports that a managing director of the Palladium Group (think: balanced scorecard) conducted a survey that compared two groups, one with and one without a formal strategy execution process in place. A formal process in their terminology means: "strategy maps, derived projects and process improvements from it, and associated key performance indicators (KPIs) with targets reported in scorecard dashboards and cascaded down into the organization.".

Process 111

Process Balanced Scorecard Execution Strategy 111

Six Disciplines

JUNE 7, 2011

Measurement (KPIs, balanced scorecard). Six Disciplines Outlook Edition is already familiar to the majority of knowledge workers, because it's a rich extension of Microsoft Outlook. You already know what Outlook helps you do: your email, your calendar, perhaps you even use it to manage your To-Do lists (tasks) - and your contacts. How much more useful would Outlook be for you, individually and collectively as an organization, if you could also do: Strategic planning.

Balanced Scorecard 101

Balanced Scorecard Software Strategic Planning Document 101

Six Disciplines

JUNE 4, 2011

Do you use a balanced scorecard, but want to do it within Outlook? Do you spend 80% of your time (at work) in Microsoft Outlook? Do you practice Covey's 7 Habits, but want to do it within Outlook? Do you practice GTD, but want to do it within Outlook? Up until now, you had to use several different programs and approaches to accomplish what you really wanted to do. We all know (and rely on) Outlook for our email and our calendar, and maybe even our To-Do list.

Balanced Scorecard 101

Balanced Scorecard Covey Software Efficiency 101

Six Disciplines

OCTOBER 4, 2011

Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. That statement is then translated into specific objectives and initiatives, using other tools and processes, including strategy maps and balanced scorecards.

System 85

System Execution Norton Balanced Scorecard 85

Six Disciplines

AUGUST 1, 2011

Dr David P Norton, (co-inventor of the Balanced Scorecard) explains in OutlookBusiness magazine (India) how companies can grow successfully by adopting effective strategy planning and execution. Key highlights from the interview: The research that Dr Robert Kaplan, myself and our colleagues at the Palladium Group have done over the years indicate that there are five common principle s that are found in successful companies.

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Kaplan Norton Balanced Scorecard Strategy 98

Six Disciplines

MARCH 30, 2011

BOTTOMLINE: To enable knowledge transfer, a strategy execution system ( such as Six Disciplines software ) must have built-in methods for recording and storing processes and procedures, document management, innovation exercises, activity performance management, balanced scorecarding, and measure management. As large numbers of baby boomers retire, knowledge transfer becomes critical to an organization's sustainability and competitive edge.

Execution 101

Execution Balanced Scorecard Strategy Storytelling 101

Six Disciplines

MARCH 15, 2011

All contemporary methodologies for implementing strategy (Balanced Scorecard, Hoshin Planning, - and yes, Six Disciplines ) have the same five common elements: Focus on a few critical strategic goals.

Balanced Scorecard 101

Balanced Scorecard Execution Strategy Long-term 101

CO2

AUGUST 14, 2017

According to Robert Kaplan, creator of the Balanced Scorecard, the main cause of strategic planning failure is poor execution. If you aren’t sure, you’re not alone. And Kotter International determined that, on average, 70% of new, large-scale strategic initiatives fall short of their goal, as did a similar McKinsey & Company 2009 study.

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Strategic Planning Balanced Scorecard Kotter Kaplan 60

Six Disciplines

AUGUST 1, 2011

Dr David P Norton, (co-inventor of the Balanced Scorecard) explains in OutlookBusiness magazine (India) how companies can grow successfully by adopting effective strategy planning and execution. Key highlights from the interview: The research that Dr Robert Kaplan, myself and our colleagues at the Palladium Group have done over the years indicate that there are five common principle s that are found in successful companies.

Kaplan 85

Kaplan Norton Balanced Scorecard Strategy 85

Change Starts Here

OCTOBER 1, 2015

Before starting Enclaria, I managed an “executive working group” program for Balanced Scorecard Collaborative. Earlier this week, James Lawther shared his story of researching change management models in order to expand his toolkit beyond the initial training he had received.

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Balanced Scorecard Management Influence Objective 121