Book Announcement: Implementing Lean Six Sigma in 30 Days

QAspire

It is an actionable guide titled “Implementing Lean Six Sigma in 30 Days” that aims to help readers in understanding the Lean Six Sigma methodology and solve problems that undermine quality and inhibit efficiency. Lean Six Sigma offers a way of answering this question, combining the approaches of both Lean and Six Sigma in a way that offers an opportunity for exponential improvement in a way that is manageable, flexible and sustainable.

Aiming for the “Five Nines” – How many mistakes/defects in your customer service? (Thinking the Six Sigma way for customer service)

First Friday Book Synopsis

Thinking the Six Sigma way for customer service). Without going into detail, my wife and I had a disappointing experience with a restaurant over the weekend. Not terrible – just disappointing. I got to thinking… It’s no secret that customer service needs to improve, in a lot of arenas.

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The Problem With Opportunities

Let's Grow Leaders

execution fear and courage productivity clarity Karen Martin Lean Six Sigma opportunities problem solving quality quality programs risk fear the Outstanding Organization trustWhen I first read Karen Martin’s book, The Outstanding Organization, her definition of a problem versus opportunity stuck with me. ”In recent years, it has become popular to avoid the word problem in organizations, recasting it instead as an opportunity for improvement.

David Shaked: An interview by Bob Morris

First Friday Book Synopsis

He has been practicing Lean Thinking and Six Sigma for 15 years as a certified Master Black Belt. David Shaked is an independent consultant—a positive change leader for individuals, teams, and organizations. David is also a practitioner and teacher of several strength-based approaches to change (such as Appreciative Inquiry, Solution-Focus coaching and Positive Deviance) bringing […].

Long Term Implementation of Quality Teams Within Organizations

Mike Cardus

Long Term Implementation of Lean Six Sigma within Organizations from Michael Cardus. Whether you use Lean Six Sigma within your organization or not, this content will prove valuable to you…. Pitfalls in Six Sigma Teams. Steps to Keep Lean Six Sigma Within the Organization. Hire Mike. Want to discuss your company and working with your quality team to create a culture of quality improvement?

Balancing Push and Pull Approaches to Improvement

First Friday Book Synopsis

Bob's blog entries "Black Belts" and Green Belts armed with explicit financial targets Balancing Push and Pull Approaches to Improvement big IT implementations Brad Power Companies should complement a top-down push with as much bottom-up pull as possible Harvard Business Review blog's "Conversation" series HBR email alerts Lean Enterprise Institute Lean Six Sigma initiatives with experts ("Belts") in command making improvement and adaptation a habit (even fun?)

10 Pitfalls to Avoid in Creating and Leading Teams

Mike Cardus

Originally this was written for a workshop called ‘Long Term Implementation of Lean Six Sigma within Organizations’ … and with some changes the content is applicable and valuable to anyone who manages, works on, and puts work teams together. The 10 Pitfalls are from ‘Six Sigma Team Dynamics’ George Eckes. Pitfalls to Avoid in Creating and Leading Teams.

Essentialism: A book review by Bob Morris

First Friday Book Synopsis

Essentialism: The Disciplined Pursuit of Less Greg McKeown Crown Business/Imprint of Crown Publishing Group “Make everything as simple as possible but not simpler.” ” Albert Einstein As I began to read this book for the first time, I was again reminded of the Einstein observation as well as Greg McKeown’s previous book, Multipliers: How the Best […].

Uniting the Religions of Process Improvement

First Friday Book Synopsis

Bob's blog entries "Black Belts" Brad Power Business Process Management (BPM) Chemical company Air Products four process improvement "religions" General Electric Harvard Business Review blog Harvard Business Review’s Daily Alerts Kaizen Lean Lean "senseis" Lean Enterprise Institute Michael Hammer Motorola Shell Oil Six Sigma the Toyota Production System Toyota Uniting the Religions of Process Improvement

Avoiding Catastrophic Failures in Process Improvement

First Friday Book Synopsis

Here is an excerpt from an article written by Brad Power for the Harvard Business Review‘s “The Conversation&# series. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email alerts, please click here. * * * Do you have a process improvement [.].

The Key Element Your LinkedIn Profile Is Probably Missing

First Friday Book Synopsis

Here is an article written by Jeff Haden for BNET, The CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the BNET newsletters, please click here. * * * I think LinkedIn is the most effective social media platform for professional and business [.].

6 Silent Productivity and Profitability Pitfalls, part 7 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #6: Modern Indentured Servitude. Today’s world is one of sharp contrasts. As a society, we have more choices, opportunities, wealth, and prosperity than at any other point in human history. Yet, we are also more depressed, dissatisfied, and despondent than ever before.

Quality Team and Leadership Development

Mike Cardus

Corporate Team Building Images Leadership Management Manager Training Organization Development Power Point Products Speaking Engagement Team Building create-learning team building and leadership leadership development lean leadership lean organization development quality leadership quality speaker quality teams six sigma team building Quality Leadership Development from Michael Cardus. I’ve delivered variations of this workshop and talk at conferences and to teams in many places.

Starting a Successful Team Project. Tips for the initial team meeting

Mike Cardus

Corporate Team Building Team Building Team Building Agenda project management six sigma team building successful planning team leadershipThe team building I offer focuses on the team completing their work on time, within budget and quality specifications. Everything returns to the work and developing a team that wants to stay together and continue to work together. Team projects succeed of purpose. The 1st team meeting is crucial to setting the foundation of the work.

Understanding Design of Experiments (DoE) in Protein Purification

Curious Cat

Design of Experiments Data experiments Health care robust Six sigmaThis webcast, from GE Life Sciences, seeks to provide an understanding Design of Experiments (DoE) using an example of protein purification. It begins with a good overview of the reason why multi-factorial experiments must be used while changing multiple factors at the same time in order to see interactions between factors. These interactions are completely missed by one-factor-at-a-time experiments.

6 Silent Productivity and Profitability Pitfalls, part 3 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #2: Not Listening. To truly listen does not mean merely hearing or paying attention. Listening is a specific type of active interpretation that shapes our realities. This largely unknown and certainly unrecognized skill is critical in the new business world.

Tactical Execution Best Practice 7c – Are You Thinking Lean? The ‘Wastes’ of Execution: Inventory

Strategy Driven

Tactical Execution excess inventory execution waste Greg Gaskey lean operations lean six sigma strategydriven

Tactical Execution Best Practice 7a – Are You Thinking Lean? The ‘Wastes’ of Execution: Overproduction

Strategy Driven

Premium Tactical Execution Greg Gaskey lean operations lean six sigma overproduction strategydriven waste

6 Silent Productivity and Profitability Pitfalls, part 5 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #4: Worship of Information. In our rush to ‘modernize’ everything and make our enterprises more efficient, we have mistakenly come to believe that information is our most valuable commodity. But data and information are useless without human beings to interpret them.

Tactical Execution Best Practice 7b – Are You Thinking Lean? The ‘Wastes’ of Execution: Transportation

Strategy Driven

Premium Tactical Execution Greg Gaskey lean operations lean six sigma overproduction strategydriven waste

3 Reasons for less than desired results with team building training for Manufacturing

Mike Cardus

Corporate Team Building Team Building front line team development lean leadership manfacturing six sigma team buildingLeading team building & leadership consulting, coaching and training for several different sectors, levels of organizations, and people. Manufacturing is a place of that I enjoy working. Having my start in training and development while working for Bic in Charlotte NC. That time really impacted my life.

Developing::Leading::Be a part of High Performance Teams

Mike Cardus

Design by 12GrainStudio Developing::Leading::Be a part of High Performance Teams Thursday, October 07th, 2010 Posted by: mike ASQ Buffalo NY Lean Six Sigma Conference. The slide show information for the workshop I am facilitating with for the 2010 ASQ Buffalo Lean Six Sigma Conference.

6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

We must now focus our attention on eliminating the six ‘modern’ wastes: Degenerative Moods. Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven The last decade ushered in an economic meltdown and technological breakthroughs that have forever changed the business world as we knew it.

Ohno 54

Tactical Execution Best Practice 7 – Target Non-Value-Adding Work to Improve Efficiency

Strategy Driven

Premium Tactical Execution eliminated non-value-added work Greg Gaskey lean six sigma operational efficiency strategydriven All high-performing organizations continually look for ways to reduce costs and improve operational efficiency. In fact, in slower economic times or sales periods, organizational leaders often find themselves in situations that require the reduction of discretionary budgets and resources while trying to maintain throughput and organizational expertise.

Fatal Five Failure Factors of Culture Change Efforts

The Practical Leader

This session is for senior operating executives and organization/leadership development support professionals such as HR, Learning/Training, Organization Development, Safety, Lean/Six Sigma, Quality, Continuous Improvement, and Customer Service. management Alvin Toffler Continuous Improvement culture change culture development customer service Health & Safety leadership Lean/Six Sigma organization change Shift Happens

6 Silent Productivity and Profitability Pitfalls, part 6 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #5: Suppressing Innovation. Thanks to the bureaucracy and lack of listening that exists in most companies today, we have created working environments that stifle the creativity, original thought, and innovation that make our human capital so valuable.

6 Silent Productivity and Profitability Pitfalls, part 4 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #3: Bureaucratic Styles. To most people, bureaucracy is a bad word, synonymous with ‘red tape’ and wasted time.

6 Silent Productivity and Profitability Pitfalls, part 2 of 7

Strategy Driven

Management & Leadership Tactical Execution business management Chris Majer employee engagement employee productivity lean six sigma strategydriven Silent Killer #1: Degenerative Moods. A mood is a predisposition for action. As human beings, we are always living in one mood or another. This is an inescapable aspect of life. We are mood-driven creatures, and our moods are the foundations from which we assess and move in the world.

Unconscious and Underlying Beliefs Undermine Culture Change Efforts

The Practical Leader

It’s one of the key factors in the 50 – 70% failure rate for programs to increase safety performance, service and quality levels, Lean/Six Sigma, productivity, innovation, leadership skills. An example of this is this spring’s blogs on Lean/Six Sigma and how Toyota’s culture is what really makes the difference in their use of these tools.

Outside In: Customer Perceptions Define Service/Quality Levels

The Practical Leader

However, as we then helped Clients apply this approach, we ran into two problems: 1) Shortcomings in the customer-perceived quality of the organization’s core product or service and the quality of the support processes often subverted attempts to enhance Third Ring service; 2) Our narrower focus on service was not harnessing the power of the techniques within the emerging Total Quality Management/Continuous Quality Improvement movement (now evolved to Lean/Six Sigma.).

Core Elements to Leading a Peak Performance Culture

The Practical Leader

We’ve been working with more and more executive teams who proclaim strategies for transforming their culture toward higher safety, customer service, innovation, Lean/Six Sigma approaches, productivity, employee engagement, or new technology platforms. Six Core Components for a Peak Performance Culture. Organizational culture development is a complex topic with many intertwined leadership components.

We Need to Apply Quality Improvement Lessons to Safety

The Practical Leader

Starting in the late eighties and eventually morphing into Lean/Six Sigma, the quality movement completely revolutionized management thinking throughout much of the western world. management American Society for Quality Control ASQ culture development leadership Lean/Six Sigma quality improvement safety improvements W.

Leona Charles Joins the WomenOnBusiness.com Writing Team

Women on Business

I’m very happy to announce that we have a Six Sigma Black Belt joining the WomenOnBusiness.com team of contributors. Please join me in welcoming Leona Charles of SPC Business Consulting to WomenOnBusiness.com. I know she’s going to bring unique insight with her! About Leona Charles Leona Charles began SPC Business Consulting Ltd in 2007 to

StrategyDriven Podcast Special Edition 3 – An Interview with Forrest Breyfogle, author of Integrated Enterprise Excellence, Volume I – The Basics

Strategy Driven

During our discussion, Forrest Breyfogle, author of Integrated Enterprise Excellence, Volume I – The Basics : Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard and CEO of Smarter Solutions, a global management coaching and consulting firm specializing in the design and application of innovative enterprise-wide performance measures and business solutions, shares his insights regarding: the importance of an integrated approach to organizational performance improvement.

Is It Fun Being Led by You?

Lead Change Blog

We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. I was about to teach the customer segment of a Six Sigma class near Palmdale, CA, for Lockheed Martin. I was a part of a consulting team bringing six sigma and lean thinking to Lockheed-Martin. Few American presidents were more fun loving than Theodore Roosevelt.

The manager as coach

Chartered Management Institute

Whilst the improvement of process is a mature activity, with methods such as lean, six sigma and BPM decades old. Continuous improvement is one of those areas that no organisation can afford to overlook. You are not watching this post, click to start watching read more

BPM 52

Structure Your Thinking To Deliver Results.

Rich Gee Group

I learned this method over 20 years ago during my Six Sigma/QAT training at ADVO. Too often, people tend to solve problems by taking two divergent directions: They think of an idea — and zip off in that direction with no real assessment or planning. Measure once, cut twice. They over-analyze their problem to death without taking action. Analysis-Paralysis. The hardest part of any initiative or project is usually getting everyone on-board - mentally and physically.

Structure Your Thinking To Deliver Results.

Rich Gee Group

I learned this method over 20 years ago during my Six Sigma/QAT training at ADVO. Too often, people tend to solve problems by taking two divergent directions: They think of an idea — and zip off in that direction with no real assessment or planning. Measure once, cut twice. They over-analyze their problem to death without taking action. Analysis-Paralysis. The hardest part of any initiative or project is usually getting everyone on-board – mentally and physically.

7 Roles of an Exceptional Team Leader

Let's Grow Leaders

You can have all the great plans, six sigma workouts, and brilliant competitive positioning in the universe, but if the human beings doing the real work lack the competence, confidence, and creativity to pull it off, you’re back to muddling through. Your strategy is only as strong as the ability to execute at the frontline.

Team 219

Baldrige Performance Excellence and Using Six Disciplines

Six Disciplines

They won the award in 1988, drawing attention to Six Sigma as an approach to quality improvement. Since then, Six Sigma has widespread use throughout our economy. Steel) won the award , drawing attention to Six Disciplines as providing a complete program for strategy execution coaching and performance excellence. Here's what they had to say about Six Disciplines. ).

Are you a Leader or a Lemming?

Great Leadership By Dan

Signs of a Lemming Leader: Use of jargon: Do you use the terms restructuring, high reliability, six sigma, just culture, strategic sourcing, population health, or employee engagement in your organization? Sounds a lot clearer than saying “we are going to embark on a six sigma project to improve efficiency,” doesn’t it? Guest post from Sandy Coletta: I know what you are thinking - a lemming is a follower and by its very definition, a leader isn’t a follower.

015: How to Deal with Resistance to Change | Featuring Megan Burns

Engaging Leader

A certified Six Sigma Master Black Belt, Megan has worked with companies throughout North America and in 14 different countries. A certified Six Sigma Master Black Belt, Megan has worked with companies throughout North America and in 14 different countries. ©iStockphoto.com/AnsonLu. Guest Megan Burns is a consultant, speaker, & managing director of Operations Strategy Consulting.

Photo Inquiry Friday: How might we create a shared understanding of the required outcomes?

Mike Cardus

day training of Lean Six Sigma Master Belt Belts’ in Change Management, Project Management and Training Techniques. Team Building Team Training lean leadership Lean Six Simga Training measuring training metrics for team building process improvementThe above image was taken at a 2.5