Leadership and Knowledge Management

N2Growth Blog

It’s one thing to possess knowledge, but it’s quite another thing to leverage it. Leaders who don’t understand the value of distributable and actionable knowledge not only limit opportunities, but they’re also building huge contingent operating liabilities. Savvy leaders understand that controlling knowledge diminishes value, while releasing knowledge creates value. By Mike Myatt , Chief Strategy Officer, N2growth.

Strategy, Culture, Knowledge Management, Firm Performance: How Are They Linked?

Strategy Driven

Executives can enhance knowledge sharing by providing access to knowledge, and stimulate new ideas and knowledge generation, transfer an individual’s knowledge to other members and departments, and improve knowledge capturing, storing, and accumulating, aiming at achieving organizational goals. Executives that use corporate strategy have found that it impacts learning culture through facilitating knowledge sharing throughout all levels of the organization.

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Five Basic Tenets of Knowledge Management

First Friday Book Synopsis

I have just read and will soon review The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business, co-authored by Carla O’Dell and Cindy Hubert. In Chapter 3, they identify and discuss “Five Basic Tenets of Knowledge Management.” Here they are: “1. The KM strategy is based on balancing people, [.]. Bob's blog entries C.

Interview: The Integration of Change Management and Knowledge Management

Change Starts Here

In this episode, Katy Saulpaugh, Practice Lead at Enterprise Knowledge LLC, shares her experience with applying change management to knowledge management projects. Change ManagementAfter a brief hiatus, the Influence Change at Work show is back! And now, in addition to the audio podcast on BlogTalkRadio, the show is available on YouTube.

Is knowledge management essential or a white elephant?

Chartered Management Institute

There have been many managerial fads down the years and many have suggested that knowledge management should take its place in the hall of shame. Wilson from Sheffield University who hypothesises that knowledge management is primarily a fad pushed by certain consultancy companies. Foremost in the queue to kick KM is T.D He predicted in 2002 when he wrote the paper that it would fade along with other similar 'fads'.

Social Media versus Knowledge Management

Harvard Business Review

On the surface, social media and knowledge management (KM) seem very similar. Knowledge management is what company management tells me I need to know, based on what they think is important. Knowledge should be like water — free-flowing and permeating down and across your organization filling the cracks, floating good ideas to the top and lifting all boats. We need to manage this. We need knowledge management.".

Knowledge Management Below the Radar

Harvard Business Review

I recently spoke to a group of Silicon Valley HR leaders and this question came up, along with the related matter of how to do knowledge management better. They asked how we do knowledge management at frog design, since we have studios spread all over the world and work in a diverse range of industries. I dubbed this "pre-emptive knowledge management." Obviously this creates surplus knowledge which never becomes relevant to you.

“The Formula”: The Unspoken Truth About The Packaging, Peddling, And Commoditization Of Leadership And Knowledge

Lead Change Blog

It’s called Amway for leadership development or the selling of knowledge. Are people entitled to make money from the knowledge they have? How is an ordinary (and perhaps naïve) person or business entity looking to gain real wisdom to discern the difference between experts with real, acquired knowledge and those who’ve basically just parlayed their reputation and marketing savvy into a product? Resources Knowledge Management Leadership Development

How Your Organization’s Experts Can Share Their Knowledge

Harvard Business

Knowledge management Digital ArticleAmplify your team’s smarts.

Team 39

Carla O’Dell and Cindy Hubert: An interview by Bob Morris

First Friday Book Synopsis

Carla O’Dell is president of APQC and is considered one of the world’s leading experts in knowledge management (KM). In 1995 and under O’Dell’s direction, APQC launched its first KM best practices consortium study called Emerging Best Practices in Knowledge Management. Thirty-nine organizations sponsored the groundbreaking study. Since then, APQC has conducted over 25 consortium studies on topics related to KM, involving more than 300 participating [.].

Are You Wasting Money On Useless Knowledge Management?

Harvard Business Review

Is your company investing in expensive knowledge management systems that are useless for making big, strategy decisions? Most companies recognize the need for knowledge management, but often delegate it to the IT and HR departments without linking it to corporate strategy, often thereby wasting both resources and the strategic options their firm's knowledge could generate. In our simplified format, knowledge assets map along two dimensions.

Why Crowdsourcing Often Leads to Bad Ideas

Harvard Business

Product development Innovation Knowledge management Digital ArticleAnd what to do about it.

The Collaborative Organization

Kevin Eikenberry

Books Collaboration Leadership Learning knowledge management organization team building technologyBy Jacob Morgan Organizations need to collaborate to be successful. This has always been true. What has changed is the complexity of organizations, the size of organizations, the increasing desire for speed, and the dispersion of team member both from a traditional office and around the globe. Technology over the last several years has provided [.].

Research: Why Managers Ignore Employees’ Ideas

Harvard Business

Knowledge management Organizational culture Leading teams Talent management Digital ArticleTwo studies reveal two reasons.

Why Employees Don’t Share Knowledge with Each Other

Harvard Business

Knowledge management Leading teams Workspaces Digital ArticleOften it’s because of how jobs are designed.

Deming on Management: Appreciation for a System

Deming Institute

Guest post by John Hunter , author of the Curious Cat Management Improvement Blog (since 2004). This is the fourth post in our “Deming on Management” series. Edwards Deming’s ideas on management. Appreciation for a system is one of the four aspects of Deming’s System of Profound Knowledge (SoPK). Eliminate Sales Commissions: Reject Theory X Management and Embrace Systems Thinking. Educate New Managers on Their New Responsibilities.

The New Edge in Knowledge: A book review by Bob Morris

First Friday Book Synopsis

The New Edge in Knowledge: How Knowledge Management s Changing the Way We Do Business Carla O’Dell and Cindy Hubert John Wiley & Sons (2011) Finally, in a single volume, just about all you need to know about results-driven knowledge management According to Carla O’Dell and Cindy Hubert, “this book tells you how leading organizations [.].

Why Withholding Information at Work Won’t Give You an Advantage

Harvard Business

Knowledge management Communication Digital ArticleResearch reveals that it may even backfire.

Using AI to Make Knowledge Workers More Effective

Harvard Business

Collaboration Leadership & Managing people Technology IT Innovation Analytics Talent management Knowledge management Digital ArticleHumans and machines can make each other better.

Extended Social Connections Affect Our Wellbeing

Michael Lee Stallard

E Pluribus Partners Uncategorized connection culture employee engagement connection connection cultures employee motivation employee productivity fired up or burned out keynote speaker knowledge management leadership leadership development leadership speaker leadership training leadership training and development michael lee stallardCheck out this article entitled “ Wellbeing on the Home Front.&#

Why Deming / Why Now / Working to transform “our” system

Deming Institute

The pitting of management versus worker was demonstrated to be corrupt and I was challenged to look for causes and effects on a systemic scale in my own work. It was also transformational to my thinking about the power of trust in self-managed work teams and breaking down the barriers with cooperation between people engaged in common purpose. I also have to balance the growing knowledge I have with the humility that the boundary of what I do not yet know grows, too!

Dr. Deming’s work lauded by world famous philosopher, Alasdair MacIntyre

Deming Institute

In The New Economics , Dr. Deming declares ‘We must restore the individual…’ Later in that same chapter, he discusses the role of the manager: “A manager of people understands that people are different than each other. Dr. Deming psychology respect for people system of profound knowledge management system managing people organization as a system

Becoming a Network Linchpin

Coaching Tip

Sharing knowledge and adding value to the organization depends upon the capabilities of workers to informally connect with others. The corporate reason to collaborate is to improve decision making through knowledge management. Business Coaching Communication Current Affairs Web/Tech Work life collaboration corporate culture facebook knowledge management network linchpin social capital building social networking tim campos wayne baker

CIO 86

Is your company’s executive education program any good?

First Friday Book Synopsis

Knowledge Management performance measurement try ignorance” What specifically is your company doing to help its executives develop and then strengthen their leadership and management skills? In fact, does your company even have an executive education program? Long ago in response to parents’ protests about a recent tuition increase at Harvard, then president Derek Bok suggested, “If you think education is expensive, try ignorance.” Here are other questions: 1.

How to Help Your Employees Learn from Each Other

Harvard Business

In the research for our book The Expertise Economy , we found that managers are often reluctant to establish formal peer-to-peer learning primarily because of a perception that experts outside the company are more valuable as teachers than those inside it, and because peer-to-peer programs are spaced out over numerous sessions. A secondary benefit of peer-to-peer learning is that the format itself helps employees develop management and leadership skills. Tara Moore/Getty Images.

Collaborating Better Across Silos

Harvard Business

Collaboration Organizational culture Knowledge management AudioHarvard Law School lecturer Heidi K. Gardner discusses how firms gain a competitive edge when specialists collaborate across functional boundaries. But it’s often difficult, expensive, and messy. The former McKinsey consultant is the author of the new book, Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos. Download this podcast.

The Importance of Working with Suppliers Over the Long Term

Deming Institute

Edwards Deming’s 14 points for management. You need to manage and continually improve that entire system. I wrote about this on my personal blog in 2005, Ford and Managing the Supplier Relationship. Until they acknowledge what problems in their management system have caused them to fail to use sensible management practices that have been well know for decades I see no reason to believe there claims that they will behave differently this time.

Complimentary Resource – Solving the Brain Drain for Nuclear and Power Generation

Strategy Driven

Capture and manage your nuclear facility’s institutional knowledge for immediate action. Your organization’s most important asset is the knowledge your workers hold. With today’s transient workforce and the large percentage of nuclear workers approaching retirement age, it is critical to implement a system that will capture their knowledge in an efficient, usable way. Solving the Brain Drain for Nuclear and Power Generation. by Bentley Systems, Inc.

4 Ways to Help Different Generations Share Wisdom at Work

Harvard Business

Ask yourself: When was the last time someone seriously “dropped some knowledge” on you? Professional transitions Job search Coaching Knowledge management Digital Articlerawpixel/unsplash. “The world is more malleable than you think and it’s waiting for you to hammer it into shape…That’s what this degree of yours is — a blunt instrument. So, go forth and build something with it.”

Break Out of Your Managerial Bubble

Harvard Business

Hal Gregersen, executive director of the MIT Leadership Center at Sloan School of Management, says too many CEOs and executives are in a bubble, one that shields them from the reality of what’s happening in the world and in their businesses. Gregersen discusses practical steps top managers can make to ask better questions, improve the flow of information, and more clearly see what matters. Leadership Communication Decision making Knowledge management Audio

“Our Problems Are Different” – Not Really

Deming Institute

It is very common for people to see their situation as special and so different that they can only learn about management from some situation identical to the one they face. But this is a misunderstanding of what learning about better management practices is about. It is an effort to learn about managing organizations made up of people so that you can apply those ideas to your specific situation. Related: Do We Need to Find Management Ideas from Our Industry?

The Benefits of Virtual Mentors

Harvard Business

The good news is the rapid expansion of social media inside and outside companies has made it possible for aspiring leaders to hone their craft from the very best experts in many domains via the internet or knowledge management (KM) systems. Knowledge-sharing networks are not brand new, of course. Whenever employees had a query, they would then use this database to connect with the relevant expert and facilitate a free exchange of relevant knowledge in near-real time.

How Artificial Intelligence Will Redefine Management

Harvard Business

But managers at all levels will have to adapt to the world of smart machines. The fact is, artificial intelligence will soon be able to do the administrative tasks that consume much of managers’ time faster, better, and at a lower cost. How can managers — from the front lines to the C-suite — thrive in the age of AI? Using this data, we identified five practices that successful managers will need to master.

How NASA Uses Telemedicine to Care for Astronauts in Space

Harvard Business

Training crew members to manage their care. Our experience has demonstrated that shared knowledge and training, combined with a reliable private communication link, leads to the best care. Technology Knowledge management Operations Aerospace & Defense Healthcare Digital Article

Develop Deep Knowledge in Your Organization — and Keep It

Harvard Business

The best leaders understand that the current success of their business, and any future innovation, depends upon the “deep smarts” of their employees — the business-critical, experience-based knowledge that employees carry with them. Leaders with a passion for developing employees’ skills, and those who understand the need to transfer knowledge among generations of workers, know how important it is to link in-house education to strategic planning.

The Chairman of Nokia on Ensuring Every Employee Has a Basic Understanding of Machine Learning — Including Him

Harvard Business

Many companies have made watching my introduction to machine learning mandatory for their management.). With every project, they’ll leave behind people who now have hands-on experience and are more knowledgeable about machine learning. I could have just supported the Nokia CEO and management team in talking about the need to kick-start a fast catch-up in machine learning. Education Data Knowledge management Technology Digital Article

Do Doctors Get Worse as They Get Older?

Harvard Business

In fact, it raises a couple of important questions: Are assessments even the most effective way to incentivize doctors to keep up with the latest medical knowledge and new technologies? While there is some evidence that physicians’ clinical knowledge, adherence with up-to-date standards of care, and performance on process measures may wane as they get older, little is known about whether and how age impacts physicians’ practice and their patient outcomes.

Research: Are Clients Loyal to Your Firm, or the People in It?

Harvard Business

For example, when bond manager Bill Gross left Pacific Investment Management Co (Pimco) in 2014 to join rival firm Janus Capital, his clients quickly withdrew over $23.5 In a forthcoming study in the Strategic Management Journal, I empirically investigated when clients follow federal lobbyists who switch firms. That said, one risk of using teams to manage clients is that team members may collectively leave to join a competitor or start their own firm.

Substitute Doctors Are Becoming More Common. What Do We Know About Their Quality of Care?

Harvard Business

We attempted to address this important knowledge gap by evaluating the quality and costs of inpatient care delivered by substitute physicians to Medicare beneficiaries hospitalized with a general medical condition (e.g., Developing these could help hospitals and clinics better identify, onboard, and manage highly qualified locum tenens. William Whitehurst/Getty Images.

AI May Soon Replace Even the Most Elite Consultants

Harvard Business

According to the Wall Street Journal (WSJ), a new partnership between UBS Wealth Management and Amazon allows some of UBS’s European wealth-management clients to ask Alexa certain financial and economic questions. Another area in which leaders will soon be relying on AI is in managing their human capital. Study after study has shown that deep biases affect how groups like women and minorities are managed. Amazon’s Alexa just got a new job.

How to Integrate Data and Analytics into Every Part of Your Organization

Harvard Business

Data Knowledge management Organizational structure Digital ArticleMany conversations about data and analytics (D&A) start by focusing on technology. Having the right tools is critically important, but too often executives overlook or underestimate the significance of the people and organizational components required to build a successful D&A function.

Domain Knowledge

Lead Change Blog

As a leader runs an organization, it is important to hire people who have the domain knowledge of the business that they are in. Like a typical lifecycle, when an SME leaves the firm, the organization suffers some form of loss of knowledge. The question to be answered is: how does an organization retain knowledge or share knowledge? Lunch and Learn — Lunch and learn is an effective way of sharing knowledge across a diverse audience.

GC15: Gamifying Knowledge Sharing | with Brian Clausen from Experts Exchange

Engaging Leader

If you have implemented a knowledge management system, getting people to put what they know into it is like pulling teeth. The post GC15: Gamifying Knowledge Sharing | with Brian Clausen from Experts Exchange appeared first on Engaging Leader. If you have implemented a knowledge management system, getting people to put what they know into it is like pulling teeth.