Expert insights. Personalized for you.
It’s called Amway for leadership development or the selling of knowledge. Are people entitled to make money from the knowledge they have? How is an ordinary (and perhaps naïve) person or business entity looking to gain real wisdom to discern the difference between experts with real, acquired knowledge and those who’ve basically just parlayed their reputation and marketing savvy into a product? Resources Knowledge Management Leadership Development MORE
The pitting of management versus worker was demonstrated to be corrupt and I was challenged to look for causes and effects on a systemic scale in my own work. It was also transformational to my thinking about the power of trust in self-managed work teams and breaking down the barriers with cooperation between people engaged in common purpose. I also have to balance the growing knowledge I have with the humility that the boundary of what I do not yet know grows, too! MORE
But managers at all levels will have to adapt to the world of smart machines. The fact is, artificial intelligence will soon be able to do the administrative tasks that consume much of managers’ time faster, better, and at a lower cost. How can managers — from the front lines to the C-suite — thrive in the age of AI? Using this data, we identified five practices that successful managers will need to master. MORE
Knowledge management Digital ArticleAmplify your team’s smarts. MORE
Innovation Knowledge management Decision making Sponsor ContentSponsor content from Siemens Healthineers. MORE
In fact, it raises a couple of important questions: Are assessments even the most effective way to incentivize doctors to keep up with the latest medical knowledge and new technologies? While there is some evidence that physicians’ clinical knowledge, adherence with up-to-date standards of care, and performance on process measures may wane as they get older, little is known about whether and how age impacts physicians’ practice and their patient outcomes. MORE
Ask yourself: When was the last time someone seriously “dropped some knowledge” on you? Professional transitions Job search Coaching Knowledge management Digital Articlerawpixel/unsplash. “The world is more malleable than you think and it’s waiting for you to hammer it into shape…That’s what this degree of yours is — a blunt instrument. So, go forth and build something with it.” MORE
For example, when bond manager Bill Gross left Pacific Investment Management Co (Pimco) in 2014 to join rival firm Janus Capital, his clients quickly withdrew over $23.5 In a forthcoming study in the Strategic Management Journal, I empirically investigated when clients follow federal lobbyists who switch firms. That said, one risk of using teams to manage clients is that team members may collectively leave to join a competitor or start their own firm. MORE
In the research for our book The Expertise Economy , we found that managers are often reluctant to establish formal peer-to-peer learning primarily because of a perception that experts outside the company are more valuable as teachers than those inside it, and because peer-to-peer programs are spaced out over numerous sessions. A secondary benefit of peer-to-peer learning is that the format itself helps employees develop management and leadership skills. Tara Moore/Getty Images. MORE
It is very common for people to see their situation as special and so different that they can only learn about management from some situation identical to the one they face. But this is a misunderstanding of what learning about better management practices is about. It is an effort to learn about managing organizations made up of people so that you can apply those ideas to your specific situation. Related: Do We Need to Find Management Ideas from Our Industry? MORE
Developing employees Knowledge management Sponsor ContentSponsor content from Salesforce.org. MORE
Many companies have made watching my introduction to machine learning mandatory for their management.). With every project, they’ll leave behind people who now have hands-on experience and are more knowledgeable about machine learning. I could have just supported the Nokia CEO and management team in talking about the need to kick-start a fast catch-up in machine learning. Education Data Knowledge management Technology Digital Article MORE
E Pluribus Partners Uncategorized connection culture employee engagement connection connection cultures employee motivation employee productivity fired up or burned out keynote speaker knowledge management leadership leadership development leadership speaker leadership training leadership training and development michael lee stallardCheck out this article entitled “ Wellbeing on the Home Front.&# MORE
Data Knowledge management Organizational structure Digital ArticleMany conversations about data and analytics (D&A) start by focusing on technology. Having the right tools is critically important, but too often executives overlook or underestimate the significance of the people and organizational components required to build a successful D&A function. MORE
Executives can enhance knowledge sharing by providing access to knowledge, and stimulate new ideas and knowledge generation, transfer an individual’s knowledge to other members and departments, and improve knowledge capturing, storing, and accumulating, aiming at achieving organizational goals. Executives that use corporate strategy have found that it impacts learning culture through facilitating knowledge sharing throughout all levels of the organization. MORE
On the surface, social media and knowledge management (KM) seem very similar. Knowledge management is what company management tells me I need to know, based on what they think is important. Knowledge should be like water — free-flowing and permeating down and across your organization filling the cracks, floating good ideas to the top and lifting all boats. We need to manage this. We need knowledge management.". MORE
Edwards Deming’s 14 points for management. You need to manage and continually improve that entire system. I wrote about this on my personal blog in 2005, Ford and Managing the Supplier Relationship. Until they acknowledge what problems in their management system have caused them to fail to use sensible management practices that have been well know for decades I see no reason to believe there claims that they will behave differently this time. MORE
Is your company investing in expensive knowledge management systems that are useless for making big, strategy decisions? Most companies recognize the need for knowledge management, but often delegate it to the IT and HR departments without linking it to corporate strategy, often thereby wasting both resources and the strategic options their firm's knowledge could generate. In our simplified format, knowledge assets map along two dimensions. MORE
The New Edge in Knowledge: How Knowledge Management s Changing the Way We Do Business Carla O’Dell and Cindy Hubert John Wiley & Sons (2011) Finally, in a single volume, just about all you need to know about results-driven knowledge management According to Carla O’Dell and Cindy Hubert, “this book tells you how leading organizations [.]. MORE
Collaboration Organizational culture Knowledge management AudioHarvard Law School lecturer Heidi K. Gardner discusses how firms gain a competitive edge when specialists collaborate across functional boundaries. But it’s often difficult, expensive, and messy. The former McKinsey consultant is the author of the new book, Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos. Download this podcast. MORE
Knowledge management Communication Digital ArticleResearch reveals that it may even backfire. MORE
Guest post by John Hunter , author of the Curious Cat Management Improvement Blog (since 2004). This is the fourth post in our “Deming on Management” series. Edwards Deming’s ideas on management. Educate New Managers on Their New Responsibilities. MORE
In this episode, Katy Saulpaugh, Practice Lead at Enterprise Knowledge LLC, shares her experience with applying change management to knowledge management projects. Change ManagementAfter a brief hiatus, the Influence Change at Work show is back! And now, in addition to the audio podcast on BlogTalkRadio, the show is available on YouTube. MORE
Books Collaboration Leadership Learning knowledge management organization team building technologyBy Jacob Morgan Organizations need to collaborate to be successful. This has always been true. What has changed is the complexity of organizations, the size of organizations, the increasing desire for speed, and the dispersion of team member both from a traditional office and around the globe. Technology over the last several years has provided [.]. MORE
Training crew members to manage their care. Our experience has demonstrated that shared knowledge and training, combined with a reliable private communication link, leads to the best care. Technology Knowledge management Operations Aerospace & Defense Healthcare Digital Article MORE
The good news is the rapid expansion of social media inside and outside companies has made it possible for aspiring leaders to hone their craft from the very best experts in many domains via the internet or knowledge management (KM) systems. Knowledge-sharing networks are not brand new, of course. Whenever employees had a query, they would then use this database to connect with the relevant expert and facilitate a free exchange of relevant knowledge in near-real time. MORE
Collaboration Leadership & Managing people Technology IT Innovation Analytics Talent management Knowledge management Digital ArticleHumans and machines can make each other better. MORE
Carla O’Dell is president of APQC and is considered one of the world’s leading experts in knowledge management (KM). In 1995 and under O’Dell’s direction, APQC launched its first KM best practices consortium study called Emerging Best Practices in Knowledge Management. Thirty-nine organizations sponsored the groundbreaking study. Since then, APQC has conducted over 25 consortium studies on topics related to KM, involving more than 300 participating [.]. MORE
Product development Innovation Knowledge management Digital ArticleAnd what to do about it. MORE
Sharing knowledge and adding value to the organization depends upon the capabilities of workers to informally connect with others. The corporate reason to collaborate is to improve decision making through knowledge management. Business Coaching Communication Current Affairs Web/Tech Work life collaboration corporate culture facebook knowledge management network linchpin social capital building social networking tim campos wayne baker MORE
The best leaders understand that the current success of their business, and any future innovation, depends upon the “deep smarts” of their employees — the business-critical, experience-based knowledge that employees carry with them. Leaders with a passion for developing employees’ skills, and those who understand the need to transfer knowledge among generations of workers, know how important it is to link in-house education to strategic planning. MORE
I have just read and will soon review The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business, co-authored by Carla O’Dell and Cindy Hubert. In Chapter 3, they identify and discuss “Five Basic Tenets of Knowledge Management.” Here they are: “1. The KM strategy is based on balancing people, [.]. Bob's blog entries C. MORE
Hal Gregersen, executive director of the MIT Leadership Center at Sloan School of Management, says too many CEOs and executives are in a bubble, one that shields them from the reality of what’s happening in the world and in their businesses. Gregersen discusses practical steps top managers can make to ask better questions, improve the flow of information, and more clearly see what matters. Leadership Communication Decision making Knowledge management Audio MORE
It’s one thing to possess knowledge, but it’s quite another thing to leverage it. Leaders who don’t understand the value of distributable and actionable knowledge not only limit opportunities, but they’re also building huge contingent operating liabilities. Savvy leaders understand that controlling knowledge diminishes value, while releasing knowledge creates value. By Mike Myatt , Chief Strategy Officer, N2growth. MORE
In The New Economics , Dr. Deming declares ‘We must restore the individual…’ Later in that same chapter, he discusses the role of the manager: “A manager of people understands that people are different than each other. Dr. Deming psychology respect for people system of profound knowledge management system managing people organization as a system MORE
There have been many managerial fads down the years and many have suggested that knowledge management should take its place in the hall of shame. Wilson from Sheffield University who hypothesises that knowledge management is primarily a fad pushed by certain consultancy companies. Foremost in the queue to kick KM is T.D He predicted in 2002 when he wrote the paper that it would fade along with other similar 'fads'. MORE
CEO Insider Knowledge Management Insider Labor Insider Leadership And Managing People Insider Leadership Development Insider Leadership InsiderFor small to mid-size businesses, knowing what you need to remain secure and setting a resilient plan in place is half the battle. MORE
Knowledge Management performance measurement try ignorance” What specifically is your company doing to help its executives develop and then strengthen their leadership and management skills? In fact, does your company even have an executive education program? Long ago in response to parents’ protests about a recent tuition increase at Harvard, then president Derek Bok suggested, “If you think education is expensive, try ignorance.” Here are other questions: 1. MORE
Managing people Knowledge management Digital ArticleGuided meetings can be a simple yet effective method. MORE
Capture and manage your nuclear facility’s institutional knowledge for immediate action. Your organization’s most important asset is the knowledge your workers hold. With today’s transient workforce and the large percentage of nuclear workers approaching retirement age, it is critical to implement a system that will capture their knowledge in an efficient, usable way. Solving the Brain Drain for Nuclear and Power Generation. by Bentley Systems, Inc. MORE
CEO Insider Knowledge Management Insider Labor Insider Leadership And Managing People Insider Leadership Development Insider Leadership InsiderA prospective client recently approached me about working with “Ted,” an operations leader at one of the company’s facilities. MORE
Knowledge management Organizational culture Leading teams Talent management Digital ArticleTwo studies reveal two reasons. MORE
I recently spoke to a group of Silicon Valley HR leaders and this question came up, along with the related matter of how to do knowledge management better. They asked how we do knowledge management at frog design, since we have studios spread all over the world and work in a diverse range of industries. I dubbed this "pre-emptive knowledge management." Obviously this creates surplus knowledge which never becomes relevant to you. MORE
Knowledge management Leading teams Workspaces Digital ArticleOften it’s because of how jobs are designed. MORE
Knowledge Management Related Topics N2Growth Blog
FEBRUARY 22, 2011
It’s one thing to possess knowledge, but it’s quite another thing to leverage it. Leaders who don’t understand the value of distributable and actionable knowledge not only limit opportunities, but they’re also building huge contingent operating liabilities. Savvy leaders understand that controlling knowledge diminishes value, while releasing knowledge creates value. By Mike Myatt , Chief Strategy Officer, N2growth.
First Friday Book Synopsis
APRIL 8, 2011
I have just read and will soon review The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business, co-authored by Carla O’Dell and Cindy Hubert. In Chapter 3, they identify and discuss “Five Basic Tenets of Knowledge Management.” Here they are: “1. The KM strategy is based on balancing people, [.]. Bob's blog entries C.
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Strategy Driven
JULY 28, 2019
Executives can enhance knowledge sharing by providing access to knowledge, and stimulate new ideas and knowledge generation, transfer an individual’s knowledge to other members and departments, and improve knowledge capturing, storing, and accumulating, aiming at achieving organizational goals. Executives that use corporate strategy have found that it impacts learning culture through facilitating knowledge sharing throughout all levels of the organization.
Change Starts Here
FEBRUARY 15, 2017
In this episode, Katy Saulpaugh, Practice Lead at Enterprise Knowledge LLC, shares her experience with applying change management to knowledge management projects. Change ManagementAfter a brief hiatus, the Influence Change at Work show is back! And now, in addition to the audio podcast on BlogTalkRadio, the show is available on YouTube.
Chartered Management Institute
APRIL 4, 2011
There have been many managerial fads down the years and many have suggested that knowledge management should take its place in the hall of shame. Wilson from Sheffield University who hypothesises that knowledge management is primarily a fad pushed by certain consultancy companies. Foremost in the queue to kick KM is T.D He predicted in 2002 when he wrote the paper that it would fade along with other similar 'fads'.
Harvard Business Review
OCTOBER 26, 2011
On the surface, social media and knowledge management (KM) seem very similar. Knowledge management is what company management tells me I need to know, based on what they think is important. Knowledge should be like water — free-flowing and permeating down and across your organization filling the cracks, floating good ideas to the top and lifting all boats. We need to manage this. We need knowledge management.".
CEO Insider
JULY 8, 2021
CEO Insider Knowledge Management Insider Labor Insider Leadership And Managing People Insider Leadership Development Insider Leadership InsiderA prospective client recently approached me about working with “Ted,” an operations leader at one of the company’s facilities.
CEO Insider
JUNE 22, 2021
CEO Insider Knowledge Management Insider Labor Insider Leadership And Managing People Insider Leadership Development Insider Leadership InsiderFor small to mid-size businesses, knowing what you need to remain secure and setting a resilient plan in place is half the battle.
Harvard Business
NOVEMBER 2, 2020
Managing people Knowledge management Digital ArticleGuided meetings can be a simple yet effective method.
Harvard Business
AUGUST 26, 2020
Developing employees Knowledge management Sponsor ContentSponsor content from Salesforce.org.
Harvard Business Review
JANUARY 20, 2011
Is your company investing in expensive knowledge management systems that are useless for making big, strategy decisions? Most companies recognize the need for knowledge management, but often delegate it to the IT and HR departments without linking it to corporate strategy, often thereby wasting both resources and the strategic options their firm's knowledge could generate. In our simplified format, knowledge assets map along two dimensions.
First Friday Book Synopsis
MAY 21, 2011
Carla O’Dell is president of APQC and is considered one of the world’s leading experts in knowledge management (KM). In 1995 and under O’Dell’s direction, APQC launched its first KM best practices consortium study called Emerging Best Practices in Knowledge Management. Thirty-nine organizations sponsored the groundbreaking study. Since then, APQC has conducted over 25 consortium studies on topics related to KM, involving more than 300 participating [.].
Harvard Business
DECEMBER 9, 2019
Knowledge management Digital ArticleAmplify your team’s smarts.
|
Harvard Business
MARCH 9, 2021
Innovation Knowledge management Decision making Sponsor ContentSponsor content from Siemens Healthineers.
Lead Change Blog
MARCH 24, 2016
It’s called Amway for leadership development or the selling of knowledge. Are people entitled to make money from the knowledge they have? How is an ordinary (and perhaps naïve) person or business entity looking to gain real wisdom to discern the difference between experts with real, acquired knowledge and those who’ve basically just parlayed their reputation and marketing savvy into a product? Resources Knowledge Management Leadership Development
Harvard Business
DECEMBER 13, 2019
Product development Innovation Knowledge management Digital ArticleAnd what to do about it.
Deming Institute
DECEMBER 9, 2019
Guest post by John Hunter , author of the Curious Cat Management Improvement Blog (since 2004). This is the fourth post in our “Deming on Management” series. Edwards Deming’s ideas on management. Educate New Managers on Their New Responsibilities.
Harvard Business
APRIL 8, 2019
Knowledge management Organizational culture Leading teams Talent management Digital ArticleTwo studies reveal two reasons.
Harvard Business
JULY 19, 2019
Knowledge management Leading teams Workspaces Digital ArticleOften it’s because of how jobs are designed.
First Friday Book Synopsis
APRIL 21, 2011
The New Edge in Knowledge: How Knowledge Management s Changing the Way We Do Business Carla O’Dell and Cindy Hubert John Wiley & Sons (2011) Finally, in a single volume, just about all you need to know about results-driven knowledge management According to Carla O’Dell and Cindy Hubert, “this book tells you how leading organizations [.].
Kevin Eikenberry
JULY 3, 2012
Books Collaboration Leadership Learning knowledge management organization team building technologyBy Jacob Morgan Organizations need to collaborate to be successful. This has always been true. What has changed is the complexity of organizations, the size of organizations, the increasing desire for speed, and the dispersion of team member both from a traditional office and around the globe. Technology over the last several years has provided [.].
Harvard Business
APRIL 19, 2019
Collaboration Leadership & Managing people Technology IT Innovation Analytics Talent management Knowledge management Digital ArticleHumans and machines can make each other better.
Michael Lee Stallard
JANUARY 13, 2011
E Pluribus Partners Uncategorized connection culture employee engagement connection connection cultures employee motivation employee productivity fired up or burned out keynote speaker knowledge management leadership leadership development leadership speaker leadership training leadership training and development michael lee stallardCheck out this article entitled “ Wellbeing on the Home Front.&#
Harvard Business
NOVEMBER 14, 2019
Knowledge management Communication Digital ArticleResearch reveals that it may even backfire.
Deming Institute
NOVEMBER 8, 2018
The pitting of management versus worker was demonstrated to be corrupt and I was challenged to look for causes and effects on a systemic scale in my own work. It was also transformational to my thinking about the power of trust in self-managed work teams and breaking down the barriers with cooperation between people engaged in common purpose. I also have to balance the growing knowledge I have with the humility that the boundary of what I do not yet know grows, too!
Harvard Business
JANUARY 5, 2017
Collaboration Organizational culture Knowledge management AudioHarvard Law School lecturer Heidi K. Gardner discusses how firms gain a competitive edge when specialists collaborate across functional boundaries. But it’s often difficult, expensive, and messy. The former McKinsey consultant is the author of the new book, Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos. Download this podcast.
Deming Institute
DECEMBER 27, 2018
In The New Economics , Dr. Deming declares ‘We must restore the individual…’ Later in that same chapter, he discusses the role of the manager: “A manager of people understands that people are different than each other. Dr. Deming psychology respect for people system of profound knowledge management system managing people organization as a system
Coaching Tip
FEBRUARY 9, 2011
Sharing knowledge and adding value to the organization depends upon the capabilities of workers to informally connect with others. The corporate reason to collaborate is to improve decision making through knowledge management. Business Coaching Communication Current Affairs Web/Tech Work life collaboration corporate culture facebook knowledge management network linchpin social capital building social networking tim campos wayne baker
First Friday Book Synopsis
MARCH 28, 2011
Knowledge Management performance measurement try ignorance” What specifically is your company doing to help its executives develop and then strengthen their leadership and management skills? In fact, does your company even have an executive education program? Long ago in response to parents’ protests about a recent tuition increase at Harvard, then president Derek Bok suggested, “If you think education is expensive, try ignorance.” Here are other questions: 1.
Harvard Business
MARCH 16, 2017
Hal Gregersen, executive director of the MIT Leadership Center at Sloan School of Management, says too many CEOs and executives are in a bubble, one that shields them from the reality of what’s happening in the world and in their businesses. Gregersen discusses practical steps top managers can make to ask better questions, improve the flow of information, and more clearly see what matters. Leadership Communication Decision making Knowledge management Audio
Harvard Business
MAY 18, 2018
Ask yourself: When was the last time someone seriously “dropped some knowledge” on you? Professional transitions Job search Coaching Knowledge management Digital Articlerawpixel/unsplash. “The world is more malleable than you think and it’s waiting for you to hammer it into shape…That’s what this degree of yours is — a blunt instrument. So, go forth and build something with it.”
Harvard Business
NOVEMBER 8, 2018
In the research for our book The Expertise Economy , we found that managers are often reluctant to establish formal peer-to-peer learning primarily because of a perception that experts outside the company are more valuable as teachers than those inside it, and because peer-to-peer programs are spaced out over numerous sessions. A secondary benefit of peer-to-peer learning is that the format itself helps employees develop management and leadership skills. Tara Moore/Getty Images.
Deming Institute
MAY 18, 2015
Edwards Deming’s 14 points for management. You need to manage and continually improve that entire system. I wrote about this on my personal blog in 2005, Ford and Managing the Supplier Relationship. Until they acknowledge what problems in their management system have caused them to fail to use sensible management practices that have been well know for decades I see no reason to believe there claims that they will behave differently this time.
Strategy Driven
MAY 20, 2012
Capture and manage your nuclear facility’s institutional knowledge for immediate action. Your organization’s most important asset is the knowledge your workers hold. With today’s transient workforce and the large percentage of nuclear workers approaching retirement age, it is critical to implement a system that will capture their knowledge in an efficient, usable way. Solving the Brain Drain for Nuclear and Power Generation. by Bentley Systems, Inc.
Harvard Business
MAY 23, 2017
In fact, it raises a couple of important questions: Are assessments even the most effective way to incentivize doctors to keep up with the latest medical knowledge and new technologies? While there is some evidence that physicians’ clinical knowledge, adherence with up-to-date standards of care, and performance on process measures may wane as they get older, little is known about whether and how age impacts physicians’ practice and their patient outcomes.
Harvard Business
JULY 6, 2017
Training crew members to manage their care. Our experience has demonstrated that shared knowledge and training, combined with a reliable private communication link, leads to the best care. Technology Knowledge management Operations Aerospace & Defense Healthcare Digital Article
Harvard Business
JANUARY 31, 2017
For example, when bond manager Bill Gross left Pacific Investment Management Co (Pimco) in 2014 to join rival firm Janus Capital, his clients quickly withdrew over $23.5 In a forthcoming study in the Strategic Management Journal, I empirically investigated when clients follow federal lobbyists who switch firms. That said, one risk of using teams to manage clients is that team members may collectively leave to join a competitor or start their own firm.
Harvard Business
SEPTEMBER 29, 2016
The best leaders understand that the current success of their business, and any future innovation, depends upon the “deep smarts” of their employees — the business-critical, experience-based knowledge that employees carry with them. Leaders with a passion for developing employees’ skills, and those who understand the need to transfer knowledge among generations of workers, know how important it is to link in-house education to strategic planning.
Deming Institute
MARCH 31, 2016
It is very common for people to see their situation as special and so different that they can only learn about management from some situation identical to the one they face. But this is a misunderstanding of what learning about better management practices is about. It is an effort to learn about managing organizations made up of people so that you can apply those ideas to your specific situation. Related: Do We Need to Find Management Ideas from Our Industry?
Harvard Business
APRIL 26, 2016
The good news is the rapid expansion of social media inside and outside companies has made it possible for aspiring leaders to hone their craft from the very best experts in many domains via the internet or knowledge management (KM) systems. Knowledge-sharing networks are not brand new, of course. Whenever employees had a query, they would then use this database to connect with the relevant expert and facilitate a free exchange of relevant knowledge in near-real time.
Harvard Business
NOVEMBER 2, 2016
But managers at all levels will have to adapt to the world of smart machines. The fact is, artificial intelligence will soon be able to do the administrative tasks that consume much of managers’ time faster, better, and at a lower cost. How can managers — from the front lines to the C-suite — thrive in the age of AI? Using this data, we identified five practices that successful managers will need to master.
Harvard Business
JUNE 23, 2017
Data Knowledge management Organizational structure Digital ArticleMany conversations about data and analytics (D&A) start by focusing on technology. Having the right tools is critically important, but too often executives overlook or underestimate the significance of the people and organizational components required to build a successful D&A function.
Harvard Business
OCTOBER 4, 2018
Many companies have made watching my introduction to machine learning mandatory for their management.). With every project, they’ll leave behind people who now have hands-on experience and are more knowledgeable about machine learning. I could have just supported the Nokia CEO and management team in talking about the need to kick-start a fast catch-up in machine learning. Education Data Knowledge management Technology Digital Article
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