Mills Scofield

FEBRUARY 14, 2013

Join Deb Mills-Scofield and her incredible guests, John Hagel , Co-Chair, Center for the Edge at Deloitte, Saul Kaplan , Founder & Chief Catalyst at Business Innovation Factory and Mike Wait e, President of Menasha Packaging , as we discuss how showing your vulnerability generates trust, empowers your people to be free to innovate, take smart risks, and discover hard to access tacit knowledge, needed more than ever in our era of Big Data.

Kaplan 99

Kaplan Tacit Knowledge Innovation 99

First Friday Book Synopsis

OCTOBER 18, 2013

He also developed methods of Cognitive Task Analysis for uncovering the tacit knowledge that goes into decision […]. Gary Klein, Ph.D., is a Senior Scientist at MacroCognition, LLC. He was instrumental in founding the field of Naturalistic Decision Making. ?He He developed a Recognition-Primed Decision (RPD) model to describe how people actually make decisions in natural settings.

Tacit Knowledge 73

Tacit Knowledge Analysis Wilde Power 73

Harvard Business

AUGUST 15, 2017

Many leaders see organizational learning simply as sharing existing knowledge. This view of learning was the key driver of “knowledge management systems” that came into vogue in the 1990’s. These systems sought to make existing knowledge more accessible to those who might need it in the form of knowledge repositories that collected and indexed documents as well as directories of expertise that could point employees to others who had relevant know-how.

Tacit Knowledge 52

Tacit Knowledge Explicit Knowledge Directory Efficiency 52

Harvard Business Review

MAY 6, 2011

While seeking intellectual property rights (IPR) is entirely appropriate for your well-structured knowledge, putting serious effort into mapping the deep, implicit knowledge within your organization can prove equally valuable. Exploiting this deep knowledge entails strategically mapping the know-how usually just carried in the heads of individual employees, or by groups of your employees working together, in tacit, interpersonal organizational routines.

Tacit Knowledge 17

Tacit Knowledge McKinsey Core Competence Document 17

Harvard Business

AUGUST 31, 2018

Having influential senior leaders — including men as well as women of color — serve as mentors, advisers, and role models provided emerging women managers with the tacit knowledge needed to navigate their company’s leadership structure. Jorg Greuel/Getty Images. Women of color are a force in the U.S. economy. They are projected to make up the majority of all women by 2060, which means they’ll also likely become the majority of the U.S. workforce.

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Tacit Knowledge Sample Leadership Pipeline Mentor 44

Harvard Business

AUGUST 29, 2017

The CEO, Hiroshi Mikitani, realized that doing business in multiple languages prevented the organization from sharing valuable knowledge across the organization’s existing global operations, as well as those that were being newly established. Interactions are also vital for sharing knowledge across sites. Photo by Christine Roy. According to a recent McKinsey Global Institute report , the number of people in the global labor force will reach 3.5

Kaizen 47

Kaizen Tacit Knowledge GDP McKinsey 47

Harvard Business

MAY 2, 2017

Most of the absorbed knowledge — local contacts and relationships, intelligence, insights, and so on — left with them. The tacit knowledge should be codified and shared through formal processes and protocols to avoid the risk that valuable information absorbed by the outpost doesn’t reach the mothership. In March 1848 San Francisco newspaperman Samuel Brannan announced that gold had been found in California.

CRM 47

CRM Tacit Knowledge Venture Capitalist Social Capital 47

Harvard Business

MAY 19, 2016

Make tacit knowledge explicit by codifying the things you do in capabilities, but keep rethinking, improving, and reworking your codification. Ever since the idea of strategy came to the business world in the early 1960s, the goal of differentiation has been paramount. Customers choose the company that gives them value that other companies can’t match.

IAM 44

IAM Tacit Knowledge Brand Benchmarking 44

Strategy Driven

NOVEMBER 10, 2010

– How to Create and Implement a Knowledge Transfer Program, part 1 Posted by Ken Ball and Gina Gotsill on November 10, 2010 · 2 Comments The clock is ticking: next year, in 2011, the oldest of the 76 million Baby Boomers turn 65. But when they do leave, they will take with them years of institutional knowledge acquired on the job. Keeping this a low priority could lead to a great deal of deep, tacit knowledge walking out the door, maybe for good.

Tacit Knowledge 65

Tacit Knowledge Attrition Intellectual Capital Newsletter 65

Harvard Business Review

JANUARY 20, 2011

Is your company investing in expensive knowledge management systems that are useless for making big, strategy decisions? Most companies recognize the need for knowledge management, but often delegate it to the IT and HR departments without linking it to corporate strategy, often thereby wasting both resources and the strategic options their firm's knowledge could generate. In our simplified format, knowledge assets map along two dimensions. Knowledge management SMK

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Tacit Knowledge Knowledge Management Licensing Delegation 17

Strategy Driven

NOVEMBER 17, 2010

– How to Create and Implement a Knowledge Transfer Program, part 2 Posted by Ken Ball and Gina Gotsill on November 17, 2010 · 2 Comments Now that you’ve looked at your workforce (in The Boomers are Leaving! – How to Create and Implement a Knowledge Transfer Program, part 1 ), you’re ready to design and develop a program that retains Baby Boomers’ knowledge. Regularly ask yourself these questions: Who will receive the knowledge?

Tacit Knowledge 58

Tacit Knowledge Attrition Intellectual Capital How To 58

Harvard Business Review

MAY 9, 2011

Both Roth and Tandon had worked as management consultants before seeking their MBAs, and they understand that tacit knowledge is critical for professional service companies. They also recognize that these organizations usually lose a lot of tacit knowledge because employees infrequently intersect with one another, and because time pressures in a projects-based world erode organizational insights.

Tacit Knowledge 15

Tacit Knowledge Proposal Brainstorming Technology 15

Harvard Business Review

JANUARY 31, 2013

Second, to fully appreciate the forces at work in executive education, we need to complement this view with another body of theory from knowledge management. Education is basically that — knowledge sharing. and I wrote a much-cited HBR article a decade ago where we argued that different kinds of knowledge require different kinds of sharing approaches. We called it a codification strategy to knowledge sharing.

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Tacit Knowledge Education Christensen Marketing 12

Harvard Business

SEPTEMBER 17, 2014

Further, algorithms cannot (yet, anyway) tap intuition — the soft factors that are not data inputs, the tacit knowledge that experienced managers deploy every day, nor the creative genius of innovators. Predictive analytics is proving itself both powerful and perilous. Powerful, because advanced algorithms can take a near-unlimited number of factors into account, provide deep insights into variation, and scale to meet the needs of even the largest company.

Tacit Knowledge 39

Tacit Knowledge Crisis Trends Banking 39

Harvard Business Review

NOVEMBER 30, 2010

The other challenge is the amount of tacit knowledge involved in improving the performance of large systems — insight and understanding not easily captured or conveyed by numbers, formulas, or recipes. By definition, tacit knowledge comes with time — so outsiders must approach organizations with humility. Mayor Michael Bloomberg is getting his way and Cathleen Black will take over from Joel Klein as Chancellor of New York City Schools.

Festinger 16

Festinger Tacit Knowledge Social Capital Education 16

Harvard Business Review

JUNE 12, 2014

There’s a lot of thinking in the research these days on the gap between the codified knowledge that is patentable and gets disclosed versus tacit knowledge that really exists in how you actually produce,” says Orly Lobel, a law professor at the University of San Diego specializing in intellectual property. It’s something different from just the aggregation of the knowledge in the patents.”.

Tacit Knowledge 12

Tacit Knowledge PR Competitive Advantage Engineering 12

Harvard Business Review

FEBRUARY 29, 2016

Ensure knowledge capture and transfer. A critical factor in managing this transition is ensuring that relevant knowledge is documented to the greatest extent possible. Founders hold vast amounts of information in their heads, and when they hand over the reins, the new team can experience a knowledge gap. Knowledge capture and transfer will assist in a smooth transition.

Tacit Knowledge 12

Tacit Knowledge CRM Chief Technology Officer Long-term 12

Harvard Business Review

JUNE 23, 2015

Both steps require tacit knowledge. Contrary to what some say , 3D printing is not going to revolutionize the manufacturing sector, rendering traditional factories obsolete. The simple fact of the matter is the economics of 3D printing now and for the foreseeable future make it an unfeasible way to produce the vast majority of parts manufactured today.

Tacit Knowledge 12

Tacit Knowledge Biotechnology Contract Manufacturing Cost 12

Harvard Business Review

OCTOBER 4, 2012

But single-location projects draw on a reservoir or shared tacit knowledge and trust that global projects lack. When the knowledge base underlying a project is fragmented and project teams are scattered over multiple locations, miscommunication, conflict, and stalemates over crucial decision making are much more likely. Many firms struggle to exploit the innovation potential of their global networks. That's partly because they manage global projects like traditional ones.

Project 17

Project Six Sigma Tacit Knowledge First-mover Advantage 17

Harvard Business Review

OCTOBER 4, 2012

But single-location projects draw on a reservoir or shared tacit knowledge and trust that global projects lack. When the knowledge base underlying a project is fragmented and project teams are scattered over multiple locations, miscommunication, conflict, and stalemates over crucial decision making are much more likely. Many firms struggle to exploit the innovation potential of their global networks. That's partly because they manage global projects like traditional ones.

Project 17

Project Six Sigma Tacit Knowledge First-mover Advantage 17

Harvard Business Review

SEPTEMBER 23, 2011

Even when optimizing to a transaction, they do so with tacit knowledge of what each transaction is worth. The media is already dissecting yesterday's Facebook event, where the company unveiled major new changes to their platform. Par for the course, really. Drama always accompanies any change to the Facebook site or platform.

Advertising 17

Advertising Tacit Knowledge Content Long-term 17

Harvard Business Review

JANUARY 12, 2016

However, we don’t need to learn with others in formal training or development programs: we can architect our own opportunities to gain insight, knowledge, and skills that move us on an upward trajectory. We grow in high-quality connections because our thinking is broadened, we absorb knowledge more quickly, our action repertoire is expanded, and we are more engaged, playful, open, and resilient in the face of setbacks. dave wheeler FOR HBR. We rarely grow alone.

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Tacit Knowledge Quality Webinar Leadership Pipeline 12

Harvard Business Review

MARCH 16, 2015

In today’s knowledge-based economy, companies and products are intricately specialized and experience counts for a lot. Tenure matters not only because years of work in a given profession yield deep specialist knowledge. Through countless hours of collaboration with the same coworkers and teams, veteran employees gain tacit knowledge that allows them to predict how colleagues will behave and anticipate how they will respond to everyday situations.

Tacit Knowledge 13

Tacit Knowledge Call Center Company Analysis 13

Harvard Business Review

OCTOBER 6, 2011

Hall calls "high-context" cultures, like China, people tend to leave much unsaid in their communication, because they assume a lot of tacit knowledge and understanding (the context). Chinese managers and owners in Chinese-owned businesses play by the same rules.

Tacit Knowledge 13

Tacit Knowledge Resistance Conference Open-book 13

Harvard Business Review

OCTOBER 31, 2012

For another, Prime had embedded a great deal of "tacit knowledge" into some of the components — knowledge that was more "know why" than pure know-how. Hoping to give him a chance to show off his knowledge, Lin encouraged the Blue Sky engineers to ask questions about Prime's technology. In addition to being highly efficient, the prototype was a marvel of embedded tacit knowledge. One person wasn't smiling.

Case Study 14

Case Study Tacit Knowledge Engineering Outsourcing 14

Harvard Business Review

SEPTEMBER 17, 2014

Further, algorithms cannot (yet, anyway) tap intuition — the soft factors that are not data inputs, the tacit knowledge that experienced managers deploy every day, nor the creative genius of innovators. Predictive analytics is proving itself both powerful and perilous. Powerful, because advanced algorithms can take a near-unlimited number of factors into account, provide deep insights into variation, and scale to meet the needs of even the largest company.

Tacit Knowledge 13

Tacit Knowledge Crisis Trends Banking 13

Harvard Business

APRIL 6, 2018

The members of high performance teams have a high level of tacit knowledge about one another — in other words, they understand each other on a personal level that stretches far beyond knowledge of each other’s resumes. Martin Barraud/Getty Images. The Trump Administration has a historically unprecedented rate of turnover of the senior staff, and it shows no sign of abating. This level of disruption would be difficult for any organization to handle.

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Tacit Knowledge Learning Curve Team Analysis 30

Harvard Business

FEBRUARY 1, 2017

Think of tacit knowledge, which John Hagel III and John Seely Brown, who have thought deeply about information flows, argue is increasing rather than decreasing in value. In the aftermath of the UK’s Brexit vote and Donald Trump’s election in the U.S., globalization is seen as a political hot potato rather than a hot ticket to prosperity.

Globalization 47

Globalization Offshoring Intangible Assets Tacit Knowledge 47

Harvard Business Review

NOVEMBER 30, 2010

In his signature style, Gladwell drew on social-science research that documents the importance of practical skills ("tacit knowledge") over raw brainpower, how individuals who think they're smarter than others (and get treated that way) tend to worry more about acting smart than learning new things, and the dangers of what three psychologists have called "the dark side of charisma.".

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Tacit Knowledge McKinsey Charisma Venture Funding 17