Using Kaizen for Employee Engagement and Improvement
FEBRUARY 14, 2013
Kaizen is a Japanese term that means continuous improvement. It all sounds good on the surface, but the reality is that very few companies fully embrace kaizen. In companies that truly embrace kaizen, the bulk of improvement—from surfacing problems and opportunities, to designing, testing, and implementing countermeasures (a better word than “solutions”)—are done by the people who do the work. There are two ways to approach kaizen.
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