Using Kaizen for Employee Engagement and Improvement

QAspire

Kaizen is a Japanese term that means continuous improvement. It all sounds good on the surface, but the reality is that very few companies fully embrace kaizen. There are two ways to approach kaizen. Creating a proper kaizen culture is the way to achieve this.

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The Spirit of Kaizen

CEO Blog

I read a book - the Spirit of Kaizen - Creating Lasting Excellence One Small Step at a Time by Robert Maurer. The title says what kaizen is - the process of continually creating excellence or continually getting just a bit better. The same is true of Kaizen. For me, most kaizen revolves around those. The Spirit of Kaizen has a lot of little ideas for personal and business growth. Every sales person needs to practice Kaizen.

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2017 ASA Deming Lecture, W. Edwards Deming – A Kaizen Statistician

Deming Institute

Edwards Deming – A Kaizen Statistician, by Fritz Scheuren , NORC-University of Chicago. Guest post by John Hunter , author of Management Matters: Building Enterprise Capability. 2017 ASA Deming Lecture, W.

Disruptive Change vs. The Small Steps of Kaizen (Maybe not Either/Or, but Both/And)

First Friday Book Synopsis

We know of the value of disruptive change, described best by Clayton M. Christensen. Here’s the description (from Wikipedia): A disruptive innovation is an innovation that helps create a new market and value network, and eventually disrupts an existing market and value network (over a few years or decades), displacing an earlier technology. But I […]. Randy''s blog entries

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Hansei and 6 Pitfalls to Avoid in Reflective Exercises

QAspire

Kaizen complements Hansei and ensures that lessons are executed. Also Read: Using Kaizen for Employee Engagement and Improvement. - – - – -. As individuals, teams and organizations, how much we learn from our past is critical for our improvement and future success.

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Lean IT Leadership: Top 10 lessons from Mike Orzen

2020 IT Leader

9 Do Support learn by doing : Develop internal Lean IT coaches, Standard Lean IT Training, make room for improvement projects and daily Kaizen (2-4 hrs per week). #9+ Anticipate & Build for the Future CIO Kaizen Lean Lean IT Technology Transformations Video

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It’s Time to Rethink Continuous Improvement

First Friday Book Synopsis

The Japanese term for continuous improvement is kaizen (??) Years ago, Jon Katzenbach told me that the greatest challenge that change agents face is changing their ideas about change. and was probably introduced when Edgar McVoy convinced Lowell Mellen to join him in Japan to properly install the Training Within Industry (TWI) programs in 1951. [.].

Uniting the Religions of Process Improvement

First Friday Book Synopsis

Bob's blog entries "Black Belts" Brad Power Business Process Management (BPM) Chemical company Air Products four process improvement "religions" General Electric Harvard Business Review blog Harvard Business Review’s Daily Alerts Kaizen Lean Lean "senseis" Lean Enterprise Institute Michael Hammer Motorola Shell Oil Six Sigma the Toyota Production System Toyota Uniting the Religions of Process Improvement

Jennifer Prosek: An interview by Bob Morris

First Friday Book Synopsis

Bob's blog entries 360º feedback a “culture of candor” a business “boot camp” AMACOM (a division of the American Management Association) an off-site professional development session that is dedicated to teaching the employees the business or focused on a specific topic Army of Entrepreneurs: Create an Engaged and Empowered Workforce for Exceptional Business Growth “Army of EntrepreneursTM” model “kaizen” “truth well packaged" v.

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GC29: GamifiKaizen: Using gamification for continuous improvement | with Gal Rimon of GamEffective

Engaging Leader

GamEffective strives to be the “Fitbit of work,” taking the place of traditional performance management, feedback, and even continuous improvement practices such as kaizens. Longtime listeners of Game Changer know that gamification isn’t about rewards and competition.

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Innovative Companies Copy

Create Learning

Corporate Team Building creativity innovation problem solving kaizen facilitation process improvementIn Standardization is the first step to innovation , Alan Kay Wrote, “…every team is different.

How to Boost Your Profits

Strategy Driven

The Japanese word ‘kaizen’ translates as improvement, and is the name given to a strategy that works on the principle that all employees work together to improve process incrementally. Kaizen is not a one-off experience, consistently aim to improve efficiency.

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How to Get Your Leadership Resolutions Back on Track

Next Level Blog

Practice what the Japanese call kaizen – continuous improvement through small steps. A new year brings with it the promise of change, but desire quickly gets crowded out by reality. Lists of resolutions are made and then fade. Part of the problem is the length of the lists themselves. When it comes to making meaningful change in how you show up as a leader this year, less is more.

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In Review: The Outstanding Organization by Karen Martin

QAspire

This book also touches upon applicability of essential lean concepts including Gemba and Kaizen in building a high performance organization. In quest of excellence, an organization that grows has to deal with chaos.

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Toyota Under Fire

CEO Blog

Instead of firing employees like many other large firms were doing at the time, Toyota embraced its mantra of kaizen (Toyota’s firm philosophy of change/improvement for the better) and held company-wide training seminars (most impressively in factories it had stopped production in).

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The Network is Your Customer

CEO Blog

Now more than ever, Kaizen applies. I am a natural networker and connector. It is natural for me to try to connect people with other people who might be of interest. I believe in nurturing a network and have taken time to deliberately do that. See my blog entry on ways to network easily. So I was interested when a book The Network is your Customer - 5 Strategies to Thrive in a Digital Age came across my desk it piqued my interest. But -that is not what the book is about.

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The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

Speaking of continuous improvement, my GM plant also had a very traditional “suggestion system,” not a Kaizen-style approach to improvement. Guest post by Mark Graban. As I wrote about in my first post , my first job out of college was at the GM Livonia Engine Plant, outside of Detroit.

ASA Deming Lecture by Brent James: Long Term View of the Healthcare System

Deming Institute

Edwards Deming – A Kaizen Statistician. Guest post by John Hunter , who founded curiouscat.com in 1996. 2010 ASA Deming Lecture – “Dr. Deming Consults on Quality for Sir William Osler” by Brent James , Institute for Health Care Delivery Research.

Leading For A Better Tomorrow

Tanveer Naseer

In regards to the future, Drucker advocated using this with kaizen, or continuous, ongoing improvement. The following is a guest piece by Bruce Rosenstein. How can leaders best shape the future of their organizations?

Profound Knowledge from a Knowledge Use Perspective

Deming Institute

Edwards Deming – A Kaizen Statistician. Vincent Barabba presented the 2016 ASA Deming Lecture: Profound Knowledge from a Knowledge Use Perspective.

Is It Fun Being Led by You?

Lead Change Blog

We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. Few American presidents were more fun loving than Theodore Roosevelt. He hunted wild animals in Africa and, as a naturalist, started the U.S. Forestry Service.

Cliff Norman and Ron Moen Discuss the History of the PDSA Cycle

Deming Institute

Whereas in business… to stay in business you have to continually learn (continuous improvement, kaizen) but also you need to act.

Reliability: Another Dimension of Quality

Deming Institute

Edwards Deming – A Kaizen Statistician. Guest post by John Hunter , who founded curiouscat.com in 1996. 2015 ASA Deming Lecture by William Meeker – Reliability: The Other Dimension of Quality: William Meeker begins the presentations discussing his experience with W.

Goldilocks, The Three Bears, And Effective Goal Setting

Terry Starbucker

I’ve always remembered something I read in a book many years ago about the Japanese concept of “ Kaizen &# – small improvements (hence, the little bear). Once upon a time, there was a little girl called Goldilocks…… I’ve done a lot of budgeting, planning, and goal setting over the course of my career. I started as a CPA back in 1982, and was always pretty handy around a spreadsheet (even when they were just 12-column green pads).

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Reflections on Dr. Deming’s Hospital Notes – What Has Changed Since 1990?

Deming Institute

Lean organizations engage every employee, regardless of the letters after their names, in improvement through Plan Do Study Adjust cycles and a Kaizen improvement process. Guest post by Mark Graban.

True North Can Really Be “Management by Results” in Disguise

Deming Institute

Example: meeting budget, achieving 95% performance in the country on all quality indicators and, having all our staff members on Kaizen events. Guest post by Mike Stoecklein. I hear a lot of talk in healthcare about the importance of defining “true north” for the organization.

What Makes a Great Teacher? Leadership

Tony Mayo

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Why Dr. Deming’s Work is So Important to Me

Deming Institute

Mark also co-authored Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements , which was released in June 2012 and also a Shingo Research Award recipient in 2013. Guest post by Mark Graban.

Possibility Maximizer: Management Improvement Carnival

Maximizing Possibility

 The Management Improvement Carnival naturally features posts on how improve your management skills and systems within your organization, but also has a special focus on how this can be accomplished using lean management practices such as Kaizen, Six Sigma, and even Hansei.

How To Caffeinate Your Leadership Repertoire?

Utpal Writes

Take a deep breath and ask yourself this to caffeinate your kaizen , “Am I able to do the things I fear the most?” How To Caffeinate Your Leadership Repertoire? by Utpal Vaishnav on June 15, 2010 Recently Google announced of their new search index called Caffeine.

Five Perspectives To Evaluate Your Experiences: Revise

Tim Milburn

The Japanese call this “kaizen&# or continuous improvement.

2009 World Business Forum - Gary Hamel

Orrin Woodward

Principles like research labs, decentralization, brand management, and kaizen led the innovation curve. Orrin Woodward Leadership Team Welcome to the leadership blog of the 2010 International Association of Business Top 10 Leadership Guru Orrin Woodward.

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The Reason for Leadership

Orrin Woodward

The Japanese became famous for their system of Kaizen, recognizing and rewarding good ideas from anyone in the company who could help to improve their systems. Here is a portion of an article on Systematic Thinking, a key tool in a leader's arsenal. The full article is available on the TEAM site.

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The Case for Investing More in People

Harvard Business Review

Companies that follow the Toyota Production System use Kaizen events to improve productivity on the manufacturing line. Both Kaizen events and Agile sprints are investments in innovation and human capital productivity. Steven Moore for HBR. “Productivity isn’t everything, but in the long run it is almost everything,” wrote Paul Krugman more than 20 years ago.

Capturing the Innovation Mindset at Bally Technologies

Harvard Business Review

Finally, it has Kaizen events where both salaried and hourly employees gather together for a week, mapping processes in order to solve problems and streamline operations. The Kaizen events create not only fresh ideas but also a spirit of learning and cooperation through the company.

How to Give a Robot a Job Review

Harvard Business Review

How should smart machines be programmed — or trained — to offer up new insights or kaizen? Smart, quasi-autonomous robots and machines are replacing humans in workplaces all over the world. They learn fast, work hard, and certainly complain less.

Avoid the Improvement Hype Cycle

Harvard Business Review

To show how different it is, we have special words to describe them such as " Master Black Belt ," " DMAIC ," " Kaizen ," " A3 ," and " SIPOC.". For example, you could use "continuous improvement" instead of "kaizen." Organizations are overrun with improvement initiatives, from infrastructure overhauls to sales programs. And they often add new ones, spearheaded by new leaders who want to make their mark.

Companies Are Now Making Innovation Everyone’s Job

Harvard Business Review

Another clear difference is that these kaizen efforts, unlike their Japanese predecessors, are more customer-in than internal-process-out.

Who Do You Want Your Customers to Become?

Harvard Business Review

Call it "customer kaizen.". Right answers to wrong questions virtually guarantee failure. Innovators betting on "out of the box" thinking or "faster, better, cheaper" innovation paradigms for success all too frequently find themselves — and their customers — disappointed. Asking "how can we build a better mousetrap?" in an era of touchscreen and haptic virtuosity is not a recipe for success.

Who Do You Want Your Customers to Become?

Harvard Business Review

Call it "customer kaizen.". Right answers to wrong questions virtually guarantee failure. Innovators betting on "out of the box" thinking or "faster, better, cheaper" innovation paradigms for success all too frequently find themselves — and their customers — disappointed. Asking "how can we build a better mousetrap?" in an era of touchscreen and haptic virtuosity is not a recipe for success.

Twitter Originals

Orrin Woodward

Orrin Woodward Leadership Team Welcome to the leadership blog of the 2010 International Association of Business Top 10 Leadership Guru Orrin Woodward. Ideas have consequences and the goal of this blog is to discuss ideas of consequence. Some ideas you may agree with and some you may disagree.

Feedback Without Measurement Won’t Do Any Good

Harvard Business Review

Organizations that care about Kaizen , or the process of continuous improvement, and facilitating effective feedback will make “accs” a way to make sure that their people have the power to (self) improve. The managerial feedback was excellent — crisp, clear, and constructive.

It's Time to Rethink Continuous Improvement

Harvard Business Review

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. While it may be heresy to say this, recent evidence from Japan and elsewhere suggests that it's time to question these methods. Admittedly, continuous improvement once powered Japan's economy. Japanese manufacturers in the 1950s had a reputation for poor quality, but through a culture of analytical and systematic change Japan was able to go from worst to first.