Harvard Business Review

JANUARY 5, 2012

For the past few decades, emerging technologies such as biotechnology, microelectronics, information technology and communications technologies have become central to the socioeconomic development of nations. These technologies improve productivity and facilitate better living standards when they penetrate into societies. With its ease of adoption, this interdependence has scaled rapidly, unlike any other technology in modern history.

Biotechnology 4

Biotechnology Information Technology Chemicals Engineering 4

Coaching Tip

FEBRUARY 12, 2015

As opportunity assessments are conducted and information is uncovered on the path to transformation, business leaders must allow flexibility when the need arises to veer from the path in order to maximize possibilities. Very large companies in the information technology industry, like IBM, are successfully moving from product-driven to services-driven businesses.

Outsourcing 62

Outsourcing Price Trends eBook 62

Strategy Driven

APRIL 3, 2017

Entrepreneurship business management entrepreneurship information technology strategydrivenPhoto courtesy of Pexels. Outsourcing large tasks and functions is fast becoming the thing to do in business because of the success it can offer, and the top of that list is IT support.

Due Diligence 21

Due Diligence Outsourcing Operations Long-term 21

Modern Servant Leader

JULY 10, 2012

Yet, were it not for the bad leadership of Shockley, Bell Labs and Fairchild Semiconductor, one wonders if we’d ever have had Intel, the semiconductor as we know it today or even the information technology revolution?

IPO 62

IPO Letter Leadership Styles Trends 62

Harvard Business Review

DECEMBER 19, 2014

Information & technology

Information Technology 4

Information Technology Information Technology 4

Linked 2 Leadership

DECEMBER 8, 2015

I am an Information Technology Manager at a Fortune 100 firm. What happens when a seasoned manager doesn’t know the difference between being transparent and breaching confidentiality? In a nutshell, you get this: Distrust, demotivation, and an epic failure in leadership. We had made some significant changes in how our teams will get work done in 2015. […].

Information Technology 78

Information Technology Technology Information Emotional Intelligence 78

Harvard Business Review

OCTOBER 11, 2016

More recently, there has been a shift to systematization, the use of technology to automate and sometimes transform the way that professional work is done — from workflow systems through to AI-based problem-solving. Our inclination is to be sympathetic to this transformative use of technology, not least because today’s professions, as currently organized, are creaking. Information & technology Professional transitions Internet Digital Article

Technology 9

Technology System Health Care Creativity 9

Harvard Business Review

JULY 20, 2015

There is, however, one evident change in recent times that is influencing the practice of managing: the digital technologies which over the past two decades have dramatically increased speed and volume in the transmission of information. Managing does not change, not fundamentally.

Drucker 12

Drucker Banking Report Analysis 12

Harvard Business Review

OCTOBER 13, 2015

Information & technology Data Analytics Communication ArticleWhen hiring data scientists, people tend to focus primarily on technical qualifications. It’s hard to find candidates who have the right mix of computational and statistical skills.

Metrics 12

Metrics Attrition Incubator Benchmarking 12

Harvard Business Review

OCTOBER 21, 2016

If adaptive bots learn from every meaningful human interaction they have, then mistreatment and abuse become technological toxins. Using bad manners with smart technologies can lead to bad management. Sooner, rather than later, organizations will have to recognize that getting the best out of their smart technologies requires getting the best from themselves. Technology Mobile Information & technology Digital ArticleStop swearing at Siri.

Software 9

Software Case Study Training Efficiency 9

Harvard Business Review

SEPTEMBER 2, 2015

Gledhill is Group Executive and Head of Group Technology & Operations at DBS Bank, a leading Asian bank with more than $300 billion of assets and a market capitalization of about $35. Information & technology Innovation Technology Article

Innovation 12

Innovation Banking Download Marketing 12

Harvard Business Review

SEPTEMBER 22, 2016

No reasonably well-informed external customer would pay more for these steps. Data Information & technology Operations Digital ArticleConsider this figure: $136 billion per year. That’s the research firm IDC’s estimate of the size of the big data market, worldwide, in 2016. This figure should surprise no one with an interest in big data. But here’s another number: $3.1

Technology 9

Technology Hedge Quality Finance 9

Harvard Business Review

JULY 23, 2015

Business writing Information & technology ArticleMarketing manager Grier was just plain tired of colleagues playing the expert in her domain. When a designer sent her an e-mail questioning her choice of quotes for a new product brochure, she snapped.

Comparison 12

Comparison Document Conference Efficiency 12

Harvard Business Review

FEBRUARY 25, 2015

The technological challenge is hard enough. If decision makers aren’t willing to experiment with the tool and improve their outcomes over time, then your investment in the technology is wasted. Information & technology Data Managing organizations Decision making

B2B 12

B2B Insurance Learning Curve Management 12

Harvard Business Review

AUGUST 13, 2015

Technological safeguards, while vital, will not alone make a company safe. Information & technology Operations management Managing people Developing employees Article

Management 10

Management Compliance Letter System 10

Harvard Business Review

JUNE 24, 2015

Who doesn’t stand in awe of the advances that science and its STEM siblings (technology, engineering, and math) have created to better our world? Education Information & technology Emotional intelligence

Gordon 11

Gordon Drucker Ethics Reference 11

Harvard Business Review

DECEMBER 5, 2016

The biggest obstacle to using advanced data analysis isn’t skill base or technology; it’s plain old access to the data. Harnessing the power of machine learning and other technologies. Data Information & technology Analytics Digital ArticlePredictive analytics, data science, artificial intelligence, bots. The waves of advances in the application of data keep on coming.

Software 7

Software CIO Competitive Advantage Maturity 7

Harvard Business Review

DECEMBER 30, 2014

Of all the ways the world changed in 2014 — economic, cultural, technological, all three — which will matter most to us in 2015? Leadership & Managing people Information & technology

Retail 11

Retail Advice Letter Diversity 11

Harvard Business Review

AUGUST 28, 2014

After the dot-com bubble, investment in software and information processing equipment in the U.S. job market troubles of the past decade than new technology had. But I couldn’t help but fixate on that information-technology chart, which seemed to show corporate America giving up on IT.

GDP 10

GDP Christensen Sharpe Software 10

Harvard Business Review

MARCH 19, 2015

AI, expert systems, and business intelligence have been with us for decades, but this time the reality almost matches the rhetoric, driven by the exponential growth in technology capabilities (e.g., AI is not the be-all and end-all; it’s an embedded technology.

EVA 12

EVA Venture Capitalist Travel Engineering 12

Harvard Business Review

OCTOBER 22, 2014

has emerged as a leading adopter of smart meter technology for power utilities, approaching 50% penetration of 150 million total endpoints. Information & technology Internet The Internet of Things is emerging as the third wave in the development of the internet.

Industry 12

Industry Early Adopters Transportation Health Care 12

Harvard Business Review

FEBRUARY 5, 2015

Yet even human beings have been unable to converge on a single language to share information. Real-time energy usage data can provide intimate information, including behaviour patterns – i.e., when people are present and active in their homes. Photo by Andrew Nguyen.

Advertising 11

Advertising Energy System Company 11

Harvard Business Review

JANUARY 16, 2015

This point was powerfully reinforced when listening to Nadia Shouraboura , former head of Amazon’s Supply Chain and Fulfillment Technologies and founder of Hointer , an innovative “digiphysical” retail startup , at an Intel roundtable on the future of retail experience.

Competitive Advantage 11

Competitive Advantage Retail Airlines Supply Chain 11

Harvard Business Review

FEBRUARY 12, 2015

If anything, these problems grow worse when executives use the data to inform high-level decisions. Recognizing that you have a problem is the first step, so ask yourself the following questions: Do I really have all the data I need to make an informed decision?

Uncertainty 11

Uncertainty Analysis Quality Metrics 11

Linked 2 Leadership

AUGUST 26, 2013

Only 20-50% of re-engineering efforts succeed [1] Only 28% of information technology projects are successful [2] Only 33% of corporate mergers are successful [3] 50% of firms that downsize experience a decrease (not increase) in productivity. [4] “Emotions transform energy; energy creates movement; movement is change; and change is the essence of life.” ~Darren Weissman Did you know?

Information Technology 90

Information Technology Energy Engineering Technology 90

Harvard Business Review

JANUARY 30, 2015

It’s no wonder that patients, politicians, third-party payers, hospitals, and providers are calling for health-care models and technologies that deliver more for less. In addition, some of the providers we interviewed complained about problems with the technology.

Health Care 11

Health Care Mayo Travel Consultative 11

Harvard Business Review

FEBRUARY 9, 2015

A privacy-industrial complex has sprung up from this — technology, services, and policies all aimed at trying to protect data while allowing it to flow freely enough to keep the modern electronic bazaar thriving. Photo by Andrew Nguyen.

Proposal 11

Proposal Policies Price Ethics 11

Harvard Business Review

MAY 19, 2014

Big data, small data, internal, external, experimental, observational — everywhere we look, information is being captured, quantified, and used to make business decisions. Decision making Information & technology

Metrics 12

Metrics Analysis Sample Retail 12

Harvard Business Review

SEPTEMBER 5, 2014

In the quest to improve productivity and work life, the information that companies can analyze about you at work is limited only by software. Human resources Information & technology Managing people

Management 12

Management Report Compliance Human Capital 12

Harvard Business Review

JUNE 20, 2017

It’s necessary to have a multidisciplinary team, with clinical, analytics, data science, information technology, and behavior change skill sets available from start to finish. Organizational leaders are often unfamiliar with advanced analytics technology and applications. Information & technology Change management Technology IT Digital ArticleJennifer Maravillas for HBR.

Article 4

Article Tools Long-term Budgeting 4

Harvard Business Review

AUGUST 14, 2014

Information & technology IT management David Upton and Sadie Creese , both of Oxford, explain why the scariest threats are from insiders. For more, see The Danger from Within in the September 2014 issue of HBR. Download this podcast.

Download 6

Download Management Information Technology Information 6

Harvard Business Review

SEPTEMBER 4, 2014

What is new is that the advent of predictive analytics, in which disparate information that was never before considered as or looked at as related parts of a system, is giving us new ways to see interrelationships across, and think comprehensively about, entire systems.

Budgeting 11

Budgeting System Airlines Library 11

Harvard Business Review

MAY 5, 2014

Information & technology Leadership Presentations For almost a decade I have heard that good quantitative analysts can “tell a story with data.” Narrative is—along with visual analytics—an important way to communicate analytical results to non-analytical people.

Survey 12

Survey Storytelling Real Estate Analysis 12

Harvard Business Review

JUNE 7, 2017

Information overload is everywhere , from non-stop news to rat-a-tat email inboxes. At the receiving end of this deluge of verbiage is the human brain — your brain— metaphorically endowed with a vacuum cleaner that sucks up information; a container for short-term memory; a blender for integrating information; a memory bank for storing long-term information; a garbage disposal for getting rid of information; and a recycling machine extraordinaire.

Information 4

Information Technology Short-term Long-term 4

Harvard Business Review

MARCH 2, 2015

“Technology is advancing at an unprecedented pace and this milestone allows federal regulations and the use of our national airspace to evolve to safely accommodate innovation,” Transportation Secretary Anthony Foxx said in a press release that accompanied the announcement.

Transportation 10

Transportation Proposal Automotive Press Release 10

Harvard Business Review

JUNE 6, 2014

We are in an Information Revolution — and have been for a while now. These new data sources promise to transform our lives as much in the 21st century as the early stages of the Information Revolution reshaped the latter part of the 20th century.

Maturity 11

Maturity Software Industry Outsourcing 11

Harvard Business Review

AUGUST 18, 2016

They have expanded far beyond the “Information Technology” tag attached to them by GICS. Today, technology is just a standard part of corporate infrastructure, like operations or marketing. Information & technology Business models Digital Article

Technology 6

Technology Automotive Software Retail 6

Harvard Business Review

NOVEMBER 29, 2013

You’ve Got the Information, But What Does It Mean? Information & technology Managing yourself Slowly but steadily, data are forcing their way into every nook and cranny of every industry, company, and job.

Management 12

Management Definition Finance Conference 12

Harvard Business Review

MARCH 19, 2014

Combining data from the supermarket’s loyalty card program with auto claims information revealed interesting correlations. Decision making Information & technology “Petabytes allow us to say: ‘Correlation is enough.’”

Insurance 11

Insurance Loyalty Cost Software 11

Harvard Business Review

MAY 30, 2017

health care system, a new wave of analytics and technology could help dramatically cut costly and unnecessary hospitalizations while improving outcomes for patients. Toward this end, my colleagues and I at Boston University’s Center for Information and Systems Engineering have been striving to bring the power of machine-learning algorithms to this critical problem. Analytics Operations management Information & technology Healthcare Digital Article

Technology 4

Technology Health Care Management System 4