The Essential CIO: Insights from IBM’s Global Chief Information Officer Study (2011)

First Friday Book Synopsis

Bob's blog entries “Capitalizing on Complexity: Insights from the [2010] Global Chief Executive Officer Study” IBM Institute for Business Value innovating with technology for organizational success technology leaders helping their organizations adapt to the accelerating change and complexity that mark today’s competitive and economic landscap the challenges and opportunities from increasing complexity The Essential CIO: Insights from IBM’s Global Chief Information Officer Study (2011

Reshaping Leadership

Coaching Tip

New data-driven capabilities are breaking down barriers between formerly siloed business units, flattening out management structures and streamlining production processes, prompting many firms to redraw leadership roles and responsibilities, according to information-technology executives, industry analysts and management consultants. Blogs Business Coaching Current Affairs Leadership Memes Science Web/Tech What is Work life agile management chief information officer Companies Equifax Inc.

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Blogging on Business Update from Bob Morris (Week of 11/26/12)

First Friday Book Synopsis

I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS The Complete Executive Karen Wright Harder Than I Thought Robert D. Austin, Richard L. Nolan, and Shannon O’Donnell HR Strategic Project Management SPOMP Leon M. Hielkema INTERVIEWS Matthew E. May: Second Interview, Part 1, by Bob [.]. Bob's blog entries "Does Management Really Work?" "How

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How to Lead Massive Change: An Interview with Lockheed Martin CIO Sondra Barbour

Next Level Blog

Sondra Barbour is the chief information officer and senior vice president of enterprise business services at Lockheed Martin. She’s a company veteran and change leader who has taken on increasingly responsible positions over the course of her career. I spoke with her recently about what she’s learned along the way. Some of the highlights from our conversation include: Leading Massive. Click headline to continue.

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Is Your C-Suite Working As A Team?

Lead Change Blog

This is a great example of where the chief marketing officer needs to work closely with the chief information officer and possibly the Customer Services Manager so that the front, middle and back office systems all converge to deliver a seamless customer experience. In the VUCA world in which we now operate many businesses have become more agile, networked and team centric in order to respond to the challenges of more competition and digital disruption.

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How to Evaluate Whether You Made an Effective Career Decision

Lead Change Blog

Tom made a major career decision 3 months ago: he decided to leave his position as chief information officer at a large manufacturing firm to become an entrepreneur and start a company to provide software that helps manufacturers improve the quality of their manufacturing process. He made his choice after talking to his friend Dave, who left his chief technology officer position in a high-profile manufacturing company to become an entrepreneur six months ago.

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5 Leadership Lessons: The Velocity Manifesto

Leading Blog

As a leader], you—not the IT department, nor the VP of IT, nor the chief information officer (CIO)—must understand, drive and be accountable for how technology is structured in order to reach the strategic goals of the operation….Technology In today’s high-velocity environment, Scott Klososky believes you need to understand how to guide your organization in the implementation and usage of technology—in short, how your organization “does” technology. [As

CIO 239

To Create Radical Outcomes – Make Sure Every Output Has A Purpose

Strategy Driven

For example, a salesperson for a large technology business, who is accustomed to orchestrating deals with a Chief Information Officer (CIO), would head into the first call thinking about how to have a conversation about the CIO’s role, challenges, and pressures she is facing, so that she finds value in the conversation and agrees to another meeting to explore how his company can help her.

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A WUP Upside The Head: 1.5

Steve Farber

You were the chief information officer of Maritime and Son?” I said CIO, not chief information officer. I was the clear insight officer, is what I was. Chapter 7. Cam just about swallowed his tongue. he asked incredulously. “No, No, sir, I was not.” “But But you just said…”. “I Really, Buck, do I look like the type?” And here came the rippling, deep laughter that I loved so much. “I

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A Six-Second Six Pack? Really, Now…

Marshall Goldsmith

Don, our CEO, has been hearing some serious grumbling about Bill, our Chief Information Officer,” she groaned. Recently, I found myself channel surfing on a Saturday morning. I was amazed by the number of ads/infomercials I saw about getting in shape! Here are some of the phrases I heard: “Six-second six pack”. Easy shaper”. Incredible – a miracle!”. “It It feels terrific! Let us show you how easy it is!”. Turn your flabby abs into that sexy six pack!”.

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In Defense of Meetings

LDRLB

Douglas Merrill, the former Chief Information Officer at Google reveals that one reason behind the free food is that it encourages Googlers to sit down, interact with others outside their department and share what they are working on, what problems they’ve encountered and what counsel they can give to others in the Googleplex. No one is a fan of meetings anymore.

Leaders Need to Work the Diagonals

Next Level Blog

One of the leaders I interviewed for the new edition was Avon’s Chief Information Officer, Donagh Herlihy. 

Digital Media and the Future of Your Leadership – Video

Modern Servant Leader

So, I’m sitting across from the Chief Financial Officer of a major organization and he’s going on about the next director he plans to fire. As the Chief Information Officer for the organization, it’s my unfortunate responsibility to support his behaviors. Yet, he’s the Chief Financial Officer of a major organization. I just consume vast amounts of information about leadership.

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Turning Those Flabby Abs Into That Sexy Six-Pack

Marshall Goldsmith

“Don, our CEO, has been hearing some serious grumbling about Bill, our chief information officer,” she groaned. I don’t watch much TV. But on a recent Saturday morning, I found myself channel-surfing for about 15 minutes. I was amazed at how many of the ads were about getting in shape. Here are some of the exact phrases I heard: “Six-second abs.” ” “Easy shaper.” ” “Incredible — a miracle!”

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How Companies Say They’re Using Big Data

Harvard Business

” Survey respondents included Presidents, Chief Information Officers, Chief Analytics Officers, Chief Marketing Officers, and Chief Data Officers representing 50 industry giants, including American Express, Capital One, Disney, Ford Motors, General Electric, JP Morgan, MetLife, Nielsen, Turner Broadcasting, United Parcel Service, and USAA. Laura Schneider for HBR.

Big Companies Are Embracing Analytics, But Most Still Don’t Have a Data-Driven Culture

Harvard Business

The actual respondents are changing somewhat from the first surveys: It has always involved a high proportion of C-level executives responsible for data, but this year chief data officers are 56% of the respondents, up from 32% last year. Only 12% of firms in the 2012 survey had even appointed a chief data officer. PASIEKA/Getty Images. For six consecutive years NewVantage Partners has conducted an annual survey on how executives in large corporations view data.

How to Lead in High Turbulence – 5 Lessons from the Tunisian revolution

Strategy Driven

I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies. To strengthen our teamwork, we got out of the office and did outdoor team building exercises. We led the fight against terrorism, redesigned the higher education system in the country, formulated a five-year strategic plan for “Digital Tunisia,” created a “country chief information officer” role that reports directly to the Prime Minister.

Smarter Marketing: The New Partnership for the CMO and CIO

Harvard Business Review

As technology expands the way that marketing is understood, led, and practiced, there are exciting new opportunities for Chief Marketing Officers and Chief Information Officers to drive growth by collaborating and transforming their organizations.

How Senior Executives Stay Passionate About Their Work

Harvard Business

Leaders like Ellyn Shook, the chief leadership and human resources officer at Accenture, actually carry around “dumb phones,” which don’t have any apps and can’t send or receive email. Jim Fowler and Jeff Smith talked about peripheral vision in relation to the chief information officer role (Fowler is currently CIO at General Electric, and Smith was formerly CIO at IBM).

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Your Biggest Cybersecurity Weakness Is Your Phone

Harvard Business

In our Tech Pro Research survey of chief information officers, technology executives, and IT employees, 45% of respondents saw mobile devices as the weak spot in their company’s defenses. Educating upper management is a different task for information technology executives. Back up information to cloud services, and store as little as possible on the device. Mobile devices are one of the weakest links in corporate security.

Is Your Company Using Employee Data Ethically?

Harvard Business

With the emergence of new information technologies, corporations can now amass and analyze unprecedented volumes of unstructured data — the data created by humans, such as the text contained in company documents, email, instant messaging, and social media. Today’s technology can gather all relevant information on the matter and present a complete analysis so that management can respond effectively and in a timely way. Potter Stewart, justice of the U.S.

How a German Manufacturing Company Set Up Its Analytics Lab

Harvard Business

This gave ZF access to top-notch expertise in data analytics and the management of information systems. This kept everyone informed, gave them a greater sense of personal responsibility, and implicitly expressed management’s appreciation for their professional judgment.

More Training Won’t Reduce Your Cyber Risk

Harvard Business

Joint Chiefs of Staff, advises ? Most importantly, the training can help leaders be much more effective in overseeing chief information officers (CIOs), and chief information-security officers (CISOs). With training, leaders can make more informed tradeoffs between purchasing the most convenient, accessible, and affordable technology (the CIO role) and keeping that technology and a company’s critical data secure (the CISO role).

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A Simple Way to Map Out Your Career Ambitions

Harvard Business

If you want driving directions from Google Maps, your app asks you for two pieces of information: your current location and your desired location. If you want to be a chief financial officer (CFO), identify five CFOs who you admire or who are well regarded in your industry.

Transforming Health Care Delivery to Increase Value - SPONSOR CONTENT FROM SIEMENS HEALTHINEERS

Harvard Business

Close those gaps, keep them as healthy as possible,” says John Kravitz, its chief information officer. By focusing on population management, we are proactively identifying patients who need services and reaching out to them,” says Dr. Nirav Vakharia, associate chief quality officer for population management at Cleveland Clinic.

Here’s Why Strategy Chiefs Succeed or Fail

Harvard Business

Consider Staples, the office-supplies retailer, which had tumbled from being the market leader to being a third of the new leader’s size by 1992. So founder and CEO Tom Stemberg hired John Wilson as head of strategy and chief financial officer. Walgreens Boots Alliance’s Rick Mills has been the group strategy officer for 20 years. alicemoi/Getty Images.

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What Digital Change Demands of IT Organizations - SPONSOR CONTENT FROM DXC TECHNOLOGY

Harvard Business

In the past, IT just provided direct services to the operating groups, according to Chief Information Officer Hector Calva. Ross, principal research scientist at the MIT Center for Information Systems Research (CISR). Information & technology Technology IT Sponsor ContentThere’s no question that legacy IT systems are too slow and rigid for the agility that digital business demands.

Why the Entire C-Suite Needs to Use the Same Metrics for Cyber Risk

Harvard Business

For instance, the general counsel thinks about the issue in terms of compliance with information security regulations such as the European Union’s General Data Protection Regulation. The chief information security officer (CISO) or chief information officer (CIO) reports the technical vulnerabilities that his or her team has successfully remediated. And the chief financial officer is looking at the potential financial impact.

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Empowering Digital Societies - SPONSOR CONTENT FROM MICROSOFT

Harvard Business

million citizens but is larger in landmass than Switzerland; as a result, many towns do not have a nearby government office. “Essentially, we are interested in better understanding what it takes for New Zealand to become a digital society, what opportunities and challenges it presents, and what role digital government plays in getting there,” says Graeme Osborne, the general manager for system transformation at the New Zealand Government Chief Information Office (GCIO).

What I Learned from Leading a Tunisian Ministry During the Arab Spring

Harvard Business

I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies. Though it may sound a little frivolous, given the seriousness of our mandate, we got out of the office and did outdoor team building exercises. vincent tsui FOR HBR. What would you do if you were offered a new job and were told you would be fired after one year, but would not be allowed to quit during your mandate?

The Ballooning Executive Team

Harvard Business

CFOs were the first functional chiefs to join, followed in the 1980s by Chief Strategy Officers (CSOs). The 1990s saw the appearance of Chief Information Officers, Chief Marketing Officers and others. In the 2000s, the number of Chief Supply Chain Officers in large firms shot up in several industries, while the “War for Talent” spurred companies to add Chief Talent Officers to their benches.

Using Data to Strengthen Your Connections to Customers

Harvard Business

But this data is a far cry from the specific information that retail managers need to figure out which products to put into a particular store — one of the most important frontline decisions in an organization. Using that lens, one major European grocer axed half of its sales reports because they didn’t provide actionable information. So the grocer’s chief information officer replaced the list with a more detailed one of the top 10 items in local store groups.

The Four Personas of the Next-Generation CIO

Harvard Business Review

Five years ago, Chief Information Officers (CIOs) were on top of the world. Chief "Infrastructure" Officers focus on cost reduction, and account for 65% to 70% of the overall IT budget. Chief "Integration" Officers connect internal and external ecosystems.

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Just Using Big Data Isn’t Enough Anymore

Harvard Business Review

The survey gathers perspectives from a small but influential group of executives — chief information officers, chief data officers, and senior business and technology leaders of Fortune 1000 firms. 54% of firms say they have appointed a Chief Data Officer, up from 12% in 2012. Yet, these remain largely back-office operations; they don’t change the customer experience or disrupt traditional ways of doing business.

The CIO as Corporate Psychic

Harvard Business Review

Chief information officers are expected to see deeply into the future and generate IT predictions that companies can build their strategies around. IT management Information & technology

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A Consultant’s Guide to Difficult Client Feedback

Harvard Business Review

During one of my very first consulting assignments, a colleague and I interviewed direct reports of the Chief Information Officer of a chemical company about improving project execution. We consistently heard that the CIO was autocratic and intimidating, and that his people were afraid to talk openly about mistakes.

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Top Reasons Salespeople Lose Business

Harvard Business Review

What resources do you have to get something fixed?" —Chief Operating Officer. Every salesperson is trying to get into my office and explain how their wonderful products will save me tons of money. Very few do because most don't understand what it takes to sit across the table from me." —Chief Executive Officer. What they said didn't really apply to us." —Chief Financial Officer.

Win the Business with this Elevator Pitch

Harvard Business Review

Luke Skywalker, a salesperson for XYZ Technologies, is attending a trade show and happens to be in the elevator with Norman Bates, chief information officer at Wonderful Telecommunications. Pretend that you are in an elevator at one of your industry's trade shows. You're heading down to the lobby when the doors open on the thirtieth floor.

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Marketing’s New Digital Role Is Shortchanging IT

Harvard Business Review

Once a realm defined by its creative expression, trade shows, and glossy literature, marketing has instead become the place in the organization that pulls together all of the information necessary to find, sell to, and serve the customer effectively and efficiently. This shift blurs the lines of control as supply chain, customer relationship management, and other data systems become subordinate sources for information critical to marketing success. Every revolution has its vanguard.

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Using Big Data to Make Wiser Medical Decisions

Harvard Business Review

As the chief information officer of a large academic medical center, I oversee four petabytes of data. The raw data were just numbers, although they helped reveal interesting information — that none of my life activities (commuting, tea drinking, work) influence my blood pressure. In short, the BP data I had gathered telemetrically at home, coupled with information in my EHR, helped my clinician and me make a wise choice about my treatment.

6 Ways to Keep Good Ideas from Dying at Your Company

Harvard Business Review

“We’re working on the problems that haven’t arrived yet,” says executive director Kyle Nel, who reports to the company’s chief information officer. At Dell, chief innovation officer Jim Stikeleather says that selling an edgy new idea or technological approach to internal constituents gets much easier when external constituencies are already up to speed or even already eager to get their hands on it.

The Dangerous Tension Between CMOs and CIOs

Harvard Business Review

At a time when many executives say that improving digital reach will be a significant differentiator for their companies, our research shows that two of the most important digital leaders — the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO) — do not trust each other, understand each other, or collaborate with each other. Identify the CMO as the "Chief Experience Officer."

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How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). And although there are a myriad of analytical tools for generating this kind of information, CMOs are struggling to convert data into consumer insight they can use. And new technology can integrate these disparate sources of customer-related information.

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