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Hotel Housing Works Well For Homeless Individuals

The Horizons Tracker

Placing homeless people in hotel settings rather than makeshift shelters is a concept that while not new, grew in popularity during the Covid pandemic as concerns mounted about the chances of the virus spreading. The researchers quizzed people who had been moved into such hotels from shelters.

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Hotel Customer Experience: Are Your Employees Problem Solvers? | #CX

Kate Nasser

Hotel leaders, are your employees problem solvers? Do they deliver the very best hotel customer experience? Regardless of what type of hotel you run, your customers expect your hotel employees to solve their problems — all the time. The post Hotel Customer Experience: Are Your Employees Problem Solvers?

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Benefits of Outsourcing Staff Services and Platforms in the Hotel Industry

Strategy Driven

Hotel business owners must find the best candidates for the various roles in a hotel. The trends in the hotel sector are evolving. A hotel strategy should be synced with modern-day needs, ranging from the increase in costs to customer demand and expectations. It is a direct response to the fast-changing business world.

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Lessons from the Missing Hotel Room

Kevin Eikenberry

A major hotel mishap in Atlanta for me, equals a major leadership lesson for you. The post Lessons from the Missing Hotel Room appeared first on Kevin Eikenberry on Leadership & Learning. The post Lessons from the Missing Hotel Room appeared first on Kevin Eikenberry on Leadership & Learning. Check it out below!

Hotels 100
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Tips on hotel marketing 2019 (including email marketing)

Strategy Driven

Promoting your hotel to your target audience, increasing occupancy rates and online bookings, maximising your ROI and engaging with guests can often be an overwhelming task. This is where hotel marketing comes to the fore, because it includes a range of strategies that can be combined into one cohesive marketing campaign.

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Pay It Forward

Joseph Lalonde

His band, The American Hotel System, won the opportunity to open for Bon Jovi. After our Easter Sunday church service, I had the opportunity to talk to a young man I’ve had a few conversations with. I wanted to touch base with him because of something exciting that had happened to him. Yes, THAT Bon Jovi. […].

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Bonding with Customers: The Leadership Side

Lead Change Blog

Years ago, I worked with the Ritz-Carlton Hotel Company and stayed at the Pentagon City, VA property near Reagan International Airport. The hotel is connected directly to the Fashion Centre, an upscale two-level mall. I met in the hotel bar with the general manager. Bonding Up Close and Personal. ” I objected a bit.

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