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This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? DISC Model FAQs: Can I Have One DISC Style at Work and Another DISC Style at Home? MORE
A FAQ page is a common feature on company websites, as are user manuals, buying guides, and videos. Customer service is the backbone of any successful business. No matter how great your product may be, it will struggle to sell if your customer service skills are lacking. MORE
DISC Model FAQ’s: Is Changing Your Behavior Phoney? The DISC Model of Human Behavior is, as the name implies, about behavior. MORE
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DISC Model FAQ’s: Is Changing Your Behavior Phoney? The diagram above shows a simplified model for better understanding what drives behavior. MORE
As part of the Danby Appliances closed loop system , we recently added FAQ's to our spec sheets. We answer it but add it to the FAQ. I have always known reading was good and audiobooks are great. I have also known TV can often cut into reading time. MORE
Related posts: DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style? Communication Tips: Connecting With Reserved, People-Oriented People DISC Model FAQ’s: Is Changing Your Behavior Phoney? MORE
The post 7 FAQ’s About Visiting Church Easter Weekend appeared first on Ron Edmondson. Visiting a church for the first time can be intimidating. You often don’t know what to expect. You’d love to ask, but you’re not sure who to ask or even if your question sounds silly. MORE
This article is from the DISC FAQ's series. DISC Model FAQ's: Can Four Styles Really Describe Everyone? DISC Model FAQ's: Could I Have More Than One DISC Behavior Style? DISC Model FAQ's: Can I Have One DISC Style at Work and Another DISC Style at Home? MORE
This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? DISC Model FAQs: Can I Have One DISC Style at Work and Another DISC Style at Home? MORE
Related posts: DISC Model FAQ’s: Is Changing Your Behavior Phoney? Today, I led a DISC communication skills workshop that ended with a role-play exercise to allow participants the opportunity to practice the skills we had been discussing. MORE
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This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? DISC Model FAQs: Can I Have One DISC Style at Work and Another DISC Style at Home? MORE
DISC Model FAQ’s: Can Your Personality Style Change Over Time May 4, 2010 by Guy Harris Filed under DISC Model , Video 3 Comments Guy Answers the Question: Can Your Personality Style Change Over Time? This article is from the DISC FAQs series. MORE
Live, human support always beats FAQs and waiting for an email. Photo courtesy of Tech in Asia via flickr. Customer satisfaction is essential for any business, and these days consumer standards are more demanding than ever. MORE
However, there are many ways that you can help to both protect your business and your family at the same time when starting your tech company, and this guide will provide an FAQ to help you. Are you finally ready to build your dream of starting your own tech business? MORE
Related posts: DISC Model FAQ’s: Is Changing Your Behavior Phoney? DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style? The video pretty much says it all for this post. It quickly gives you four steps for applying the DISC model for success with others. MORE
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Communication Skills , DISC Model / Communication Tips: Connecting With Outgoing, Task-Oriented People Communication Tips: Connecting With Outgoing, Task-Oriented People May 10, 2010 by Guy Harris Filed under Communication Skills , DISC Model 1 Comment One way to improve your communication effectiveness is to communicate in a way that best fits the other person’s DISC behavioral style. When you find yourself communicating with a person who is outgoing and task-oriented (primary Dominant behavioral style), remember these key communication tips: Get to the point quickly — offer the results or conclusions and then your data or analysis. Focus on results and outcomes — process and feelings are less important to them than results. Give them options — they want the opportunity to choose. Look them in the eye and speak-up — they seldom have patience for people who do not have confidence. Show them respect — they also want you to show respect for them, their position, and their work. Remember these suggestions the next time you interact with people who are fast-paced and task-oriented, and you will improve the odds that they listen to, understand, and take action on your message. Check this post, for more insights on how to guess at a person’s DISC style. This article is from the Connecting With People series. Use the links below to read more from this series. Connecting With People Communication Tips: Connecting With Outgoing, Task-Oriented People Communication Tips: Connecting With Outgoing, People-Oriented People Communication Tips: Connecting With Reserved, People-Oriented People Communication Tips: Connecting With Reserved, Task-Oriented People Using the DISC Model: How to Create Stress for Other People If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Communication Tips: Connecting With Reserved, Task-Oriented People Communication Tips: Connecting With Outgoing, People-Oriented People Communication Tips: Connecting With Reserved, People-Oriented People Conflict Resolution Tips: People Oriented Individuals with Task Oriented People Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Tags: business relationships , Communication Skills , DISC Model , dominant individuals , dominant personality style , Family Relationships , outgoing people , parenting skills , task-oriented people Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… Comments One Response to “Communication Tips: Connecting With Outgoing, Task-Oriented People&# Trackbacks Check out what others are saying about this post. Is there some way of connecting a 5.1 surround sound speaker system to a USB port on my laptop? | surround sound speaker and the home theatre system says: May 11, 2010 at 12:14 am [.] Communication Tips: Connecting With Outgoing, Task-Oriented People … [.] Reply What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates MORE
Voice search is becoming increasingly popular, and a great way to capitalize on voice search is to create an FAQ page in question and answer format. Search Engine Optimization offers multiple benefits. MORE
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Communication Skills , DISC Model , Post Series / Connecting With People Connecting With People May 10, 2010 by Guy Harris Filed under Communication Skills , DISC Model , Post Series Leave a Comment This series of articles contains specific tips, insights, and techniques for connecting with people better. This article is from the Connecting With People series. Use the links below to read more from this series. Connecting With People Communication Tips: Connecting With Outgoing, Task-Oriented People Communication Tips: Connecting With Outgoing, People-Oriented People Communication Tips: Connecting With Reserved, People-Oriented People Communication Tips: Connecting With Reserved, Task-Oriented People Using the DISC Model: How to Create Stress for Other People If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Communication Tips: Connecting With Reserved, People-Oriented People Communication Tips: Connecting With Outgoing, People-Oriented People DISC Model Frequently Asked Questions Communication Tips: Connecting With Outgoing, Task-Oriented People Communication Tips: Connecting With Reserved, Task-Oriented People Tags: business relationships , Communication Skills , DISC Model , disc style , effective communication skills , Family Relationships , Leadership Skills , persuasion , understanding people Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates MORE
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DISC FAQ’s: Can I Change My Personality Style On Purpose? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? MORE
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Communication Skills , Family Relationships , Leadership Skills , Parenting , Persuasion / One Way To Guarantee That Your Suggestion Is Ignored One Way To Guarantee That Your Suggestion Is Ignored May 24, 2010 by Guy Harris Filed under Communication Skills , Family Relationships , Leadership Skills , Parenting , Persuasion 1 Comment I have noticed one behavior many of us use that almost guarantees that our suggestions, solutions, and opinions will be ignored when we offer them: We tell people what to do before we have heard their whole story. When we offer people suggestions, solutions, and opinions before we have heard them out, they often do not care what we have to say. So, they rarely listen to and fully comprehend what we are suggesting. The suggestion might be useful. It might be right on target. It might be exactly what the other person needs to hear. And, they probably won’t hear it. If you speak too soon, you’re just trying to push fluid into an already full container. Offering suggestions before people have told their whole story is like having a doctor prescribe medication or treatment before listening to all of the symptoms. I once had numbness and tingling in my foot. I went to my doctor, and he asked a whole battery of questions before prescribing a treatment plan. He asked about my physical activity, other pains or sensations I had in other parts of my body, how my leg felt, etc. In the end, we identified the source of the numbness in my foot to be a problem in my lower back. It could have been any number of other problems. If he had jumped on the numbness in my foot without digging further into my other symptoms, he could have prescribed a wonderful treatment for a problem that had nothing to do with my problem. In this case, he chose to diagnose the problem before he prescribed a solution. When we work with other people, we need to keep this idea in mind. We may have valuable experience to offer. We may have seen this problem before. We might even have a great, simple solution to offer. And it just doesn’t matter if we offer the suggestion, solution, or opinion in a way that virtually guarantees that the other person ignores or discounts our input. As you work with others and attempt to share your experience, remember the lesson from my doctor: Ask, listen, and diagnose before you prescribe. Photo credit: Martin Pulaski If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Effective Communication Skills: You Don’t Know Until You Ask Rules Without Relationship Breeds Rebellion How To Get People To Do What You Want Effective Communication: What DO You Want? Communication Tips: Connecting With Outgoing, People-Oriented People Tags: effective communication skills , influence , Leadership Skills , parenting skills , self control Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… Comments One Response to “One Way To Guarantee That Your Suggestion Is Ignored&# Trackbacks Check out what others are saying about this post. Tweets that mention One Way To Guarantee That Your Suggestion Is Ignored : Guy Harris: The Recovering Engineer -- Topsy.com says: May 25, 2010 at 1:53 am [.] This post was mentioned on Twitter by Guy Harris, Kimberly Sellnow. Kimberly Sellnow said: Sound advice from my good friend Guy Harris: RT @recovengineer One Way To Guarantee That Your Suggestion Is Ignored [link] [.] Reply What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates MORE
DISC Model FAQ’s: Is Changing Your Behavior Phoney? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? MORE
Wheelchairs (indicate if wheelchairs are allowed on the course) Next, create a FAQ Section on your event's website to address these additional questions racers and potential participants will want to know about. MORE
Related posts: Using the DISC Model: How to Create Stress for Other People Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Communication Tips: Connecting With Outgoing, People-Oriented People DISC Model FAQ’s: Is Changing Your Behavior Phoney? MORE
DISC Model FAQ’s: Can Four Styles Really Describe Everyone? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? MORE
Consulting Speaking Training Products KevinEikenberry.com About Blog Home Blogs I Like Leadership Learning Subscribe How to Make Your Next 12 Months Your Best 12 Months by Kevin Eikenberry on December 6, 2010 in Change , Personal Development , Products , Setting Goals , Video With 2011 just 26 days away, people are already starting to think about “Next Year.&# (Chicago Cub fans are perhaps the best at this – but they’ve had a lot of practice!). I figure it is better to get a jump everyone else. After all, why wait until the New Year to think about your goals and plans? Why not Start Today? That’s why we are offering our Start Today Learning System now – 26 days before the New Year – at a 26% discount. What’s in this System? I’m glad you asked. It includes: Start Today! 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Join the Bud to Boss Community to Connect to Resourcing Relationships Our new Bud to Boss Community will provide resources and support to help you become the best leader you can be. In the community, you can: Read articles about how to make a successful transition to leadership Listen to audio or watch video on a range of leadership topics Get special reports and ebooks to help you become a Remarkable Leader To join the free community and gain access to great resources and relationships, enter your information below and click on the "Give Me Access" Button. 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Related posts: DISC Model FAQ’s: Is Changing Your Behavior Phoney? DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style? Communication Tips – Using the DISC Model to Write Better Emails DISC Model FAQ’s: Is One Style Better Than the Others? MORE
DISC Model FAQ’s: Can I Have One DISC Style at Work and Another DISC Style at Home? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? MORE
DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? MORE
DISC Model FAQ’s: Is One Style Better Than the Others? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? MORE
Related posts: DISC Model FAQ’s: Is Changing Your Behavior Phoney? A few months ago, I bought a guitar and started the process of learning to play. A few days ago, I wrote a post about what my motivation to purchase a guitar can teach leaders of all kinds. MORE
There are a couple of reasons I don’t purchase appliances on-line: I want to see and inspect what I am buying, I want more information than appears on the FAQ’s page and I want to know who I can go to if something goes wrong. I was doing something decidedly none business yesterday (replacing my dead dryer) and the sales representative that was helping me was glued to his IPAD. MORE
I had spoken to a few people unfamiliar with canoe tripping so thought I would give a basic FAQ. Canoe Trip FAQ: How far can you go in a day? 2 flashlights (although you do not really need one and the backup is tiny) Let me know if there are other things I should add to the FAQ. MORE
Related posts: DISC Model FAQ’s: Is Changing Your Behavior Phoney? A DISC Model Question You Should Ask of Yourself Using the DISC Model: How to Create Stress for Other People DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style? MORE
Related posts: DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style? DISC Model FAQ’s: Is Changing Your Behavior Phoney? MORE
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Communication Skills , Leadership Skills / Communicating About Change – Connect With Emotions Communicating About Change – Connect With Emotions January 21, 2010 by Guy Harris Filed under Communication Skills , Leadership Skills 2 Comments Today, we had our monthly Group Coaching call for Silver Remarkable Leadership Learning System members. Using the handout from this month’s Remarkable Leadership teleseminar as a discussion guide, we talked about some really powerful concepts related to communicating change. This is one of the many ideas we discussed: Change can be driven by facts, but people are driven by emotions. As we discussed this observation, we spoke about the importance of connecting with the emotional response that people often have to change rather than ignoring or minimizing it. We also covered some practical tips for connecting with emotions more effectively. You may have many opportunities to discuss change and the impact of change with your team this year. When you do, remember to acknowledge, address, and understand the emotional component of change in your comunications. Photo based on work by Rennet Stowe. If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Decision Making 101 – Check Your Emotions Before You Decide Using the DISC Model: How to Create Stress for Other People Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Why You Might Eventually Do Something You Don’t Want to Do… DISC Model FAQ’s: Is Changing Your Behavior Phoney? Tags: change management , Communication Skills , emotional control , emotional intelligence , emotions , Leadership Skills , understanding people Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… Comments 2 Responses to “Communicating About Change – Connect With Emotions&# eric from: Your Effective Leadership says: January 23, 2010 at 10:14 pm One of the biggest mistakes a leader can make is by leading by logic alone and ignoring the fact they are leading humans who are an emotional creature. Reply Guy Harris says: January 23, 2010 at 10:19 pm Eric, Well said. Thanks for stopping by and adding to the conversation. Reply What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates MORE
Sitting is the new smoking! But with my walking desk, I no longer worry about all the health problems that come from sitting all day. MORE
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Gallery , Resolving Conflict / Three Actions You Can Take to De-escalate Conflicts Three Actions You Can Take to De-escalate Conflicts October 6, 2010 by Guy Harris Filed under Gallery , Resolving Conflict Leave a Comment In a previous post on exercising your power of choice to get conflicts under control, I mentioned some specific actions to consider using to de-escalate conflicts. In this post, I’m expanding on three of the actions with some additional thoughts on how to put them to work in your conflict resolution repertoire. Here are three things you can do in virtually any conflict situation to improve the outcome. 1. Apologize I seldom see conflict situations where all of the miscommunication, misunderstanding, or misinterpretation of intentions rests entirely on one person. You might not be totally at fault for the challenge that led to the conflict. Odds are, there is something you contributed to the early stages that helped it to escalate. Whatever that behavior, word choice or tone was, apologize for it. Don’t apologize for how the other person feels or how they interpreted your actions. You can apologize for the action itself. Apology is a powerful way to de-escalate conflict. When you apologize, remember that apologizing for your contribution does not mean that you have to take all of the blame. Just own your contribution. 2. Forgive Just as you should apologize for your contribution, be ready to accept their apology or ownership of responsibility. Resist the urge to take advantage of their show of vulnerability. Just forgive graciously. In practice, you don’t even have to wait for an apology to forgive. You can forgive simply because you chose to do so. (And you can do it without holding it over the other person. Remember the gracious part.) 3. Listen As a general rule, people feel less angry or frustrated when they feel understood. When you listen without interrupting, correcting, or debating, you can help the other person feel understood. When you help them feel understood, you improve the odds of de-escalating the conflict. I don’t propose that these actions are necessarily easy to do when emotions are high and the conflict is escalating. While they might not be easy to do, they are possible to do. And they are powerful steps you can consciously apply to help conflicts move towards resolution. Photo by Eric and Deanna Pesik. If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Conflict Resolution Insights: Why Conflicts Escalate The 7 Deadly Sins of Conflict Resolution Conflict Resolution Techniques: Question Your Assumptions Exercise Your Power of Choice in Conflict Resolution Why Your Natural Response to Conflict is Probably Wrong & What You Can Do About It Tags: accountability , anger , assertive communication , business relationships , Communication Skills , conflict escalation , conflict resolution , effective communication skills , emotional control , get over yourself , influence , Leadership Skills , miscommunication , Parenting , parenting skills , workplace conflict resolution Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates MORE
Related posts: Effective Communication Skills: How to Quickly Guess a Person’s DISC Style DISC Model FAQ’s: Is Changing Your Behavior Phoney? MORE
Visiting a church for the first time, or after not having been for a while, can be intimidating at times. You often don’t know what to expect. You’d love to ask, but you’re not sure who to ask or even if your question sounds silly. It’s not. MORE
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Gallery , Resolving Conflict / How to Tell If a Conflict is Good or Bad How to Tell If a Conflict is Good or Bad October 11, 2010 by Guy Harris Filed under Gallery , Resolving Conflict Leave a Comment Not all conflict is bad. In fact some conflict can actually be good. The difference is whether the conflict is constructive or destructive. The challenge is that the emotional energy, body language, and other external signs of the conflict can look the same to an outside observer. So, how can you tell the difference between a constructive conflict and a destructive conflict? Here are three tell-tale signs to help you distinguish between the two types. Constructive conflict conversations focus on issues. Destructive conflict conversations focus on people. Constructive conflict conversations focus on the future. Destructive conflict conversations focus on the past. Constructive conflict conversations bring people together to solve a problem. Destructive conflict conversations create polarization and division within an organization. If a conflict conversation is constructive, let it go to completion. It is likely to turn out well. If a conflict conversation is destructive, use the Seven Secrets for Resolving Personal Workplace Conflict to move the conflict in a positive direction. Photo by jphilipg. If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: The 7 Deadly Sins of Conflict Resolution Seven Workplace Conflict Resolution Tips Exercise Your Power of Choice in Conflict Resolution Conflict Resolution Techniques: Question Your Assumptions Conflict Resolution Insights: Why Conflicts Escalate Tags: anger , conflict escalation , conflict resolution , Problem Solving , Resolving Conflict , workplace conflict resolution Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates MORE
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Leadership Skills , Recommendations / The Carrot Principle – Book Recommendation The Carrot Principle – Book Recommendation November 8, 2010 by Guy Harris Filed under Leadership Skills , Recommendations Leave a Comment I have had this book for months, and I finally moved it up the queue enough to finish reading it. I should have finished it sooner. It’s full of great insights, data, and suggestions for creating a recognition culture in your workplace. If you are looking for ways to inspire high level performance on your team, this book is for you. It is detailed, practical, easy to read, and full of great ideas. I highly recommend The Carrot Principle for new, aspiring, and experienced leaders. If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Two Great Learning Opportunities for Aspiring Leaders Tags: book recommendations , employee performance , recognition Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates MORE
FAQ Related Topics CEO Blog
AUGUST 21, 2012
I had spoken to a few people unfamiliar with canoe tripping so thought I would give a basic FAQ. Canoe Trip FAQ: How far can you go in a day? 2 flashlights (although you do not really need one and the backup is tiny) Let me know if there are other things I should add to the FAQ.
Engaging Leader
SEPTEMBER 4, 2015
Sitting is the new smoking! But with my walking desk, I no longer worry about all the health problems that come from sitting all day.
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The Recovering Engineer
MAY 22, 2010
DISC Model FAQ’s: Is Changing Your Behavior Phoney? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style?
Ron Edmondson
APRIL 5, 2017
The post 7 FAQ’s About Visiting Church Easter Weekend appeared first on Ron Edmondson. Visiting a church for the first time can be intimidating. You often don’t know what to expect. You’d love to ask, but you’re not sure who to ask or even if your question sounds silly.
The Recovering Engineer
APRIL 26, 2010
DISC Model FAQ’s: Is One Style Better Than the Others? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style?
The Recovering Engineer
MAY 26, 2010
DISC FAQ’s: Can I Change My Personality Style On Purpose? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style?
The Recovering Engineer
APRIL 3, 2010
DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style?
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The Recovering Engineer
MAY 4, 2010
DISC Model FAQ’s: Can Your Personality Style Change Over Time May 4, 2010 by Guy Harris Filed under DISC Model , Video 3 Comments Guy Answers the Question: Can Your Personality Style Change Over Time? This article is from the DISC FAQs series.
The Recovering Engineer
APRIL 14, 2010
DISC Model FAQ’s: Can I Have One DISC Style at Work and Another DISC Style at Home? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style?
The Recovering Engineer
MARCH 31, 2010
DISC Model FAQ’s: Can Four Styles Really Describe Everyone? This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style?
The Recovering Engineer
MARCH 4, 2011
This article is from the DISC FAQ's series. DISC Model FAQ's: Can Four Styles Really Describe Everyone? DISC Model FAQ's: Could I Have More Than One DISC Behavior Style? DISC Model FAQ's: Can I Have One DISC Style at Work and Another DISC Style at Home?
CEO Blog
AUGUST 8, 2018
As part of the Danby Appliances closed loop system , we recently added FAQ's to our spec sheets. We answer it but add it to the FAQ. I have always known reading was good and audiobooks are great. I have also known TV can often cut into reading time.
The Recovering Engineer
JULY 20, 2010
This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? DISC Model FAQs: Can I Have One DISC Style at Work and Another DISC Style at Home?
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The Recovering Engineer
MAY 9, 2010
This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? DISC Model FAQs: Can I Have One DISC Style at Work and Another DISC Style at Home?
The Recovering Engineer
MARCH 31, 2012
Related posts: DISC Model FAQ’s: Is Changing Your Behavior Phoney? DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style? The video pretty much says it all for this post. It quickly gives you four steps for applying the DISC model for success with others.
The Recovering Engineer
JUNE 16, 2010
This article is from the DISC FAQs series. DISC Model FAQs: Can Four Styles Really Describe Everyone? DISC Model FAQs: Could I Have More Than One DISC Behavior Style? DISC Model FAQs: Can I Have One DISC Style at Work and Another DISC Style at Home?
The Recovering Engineer
AUGUST 25, 2010
Related posts: DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style? DISC Model FAQ’s: Is Changing Your Behavior Phoney?
The Recovering Engineer
JUNE 21, 2010
Related posts: DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style? Communication Tips: Connecting With Reserved, People-Oriented People DISC Model FAQ’s: Is Changing Your Behavior Phoney?
The Recovering Engineer
MARCH 23, 2010
Related posts: DISC Model FAQ’s: Is Changing Your Behavior Phoney? DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style? Communication Tips – Using the DISC Model to Write Better Emails DISC Model FAQ’s: Is One Style Better Than the Others?
The Recovering Engineer
OCTOBER 29, 2010
Related posts: Effective Communication Skills: How to Quickly Guess a Person’s DISC Style DISC Model FAQ’s: Is Changing Your Behavior Phoney?
The Recovering Engineer
JUNE 15, 2011
Related posts: DISC Model FAQ’s: Is Changing Your Behavior Phoney? A few months ago, I bought a guitar and started the process of learning to play. A few days ago, I wrote a post about what my motivation to purchase a guitar can teach leaders of all kinds.
Strategy Driven
AUGUST 9, 2019
However, there are many ways that you can help to both protect your business and your family at the same time when starting your tech company, and this guide will provide an FAQ to help you. Are you finally ready to build your dream of starting your own tech business?
Strategy Driven
JULY 16, 2019
A FAQ page is a common feature on company websites, as are user manuals, buying guides, and videos. Customer service is the backbone of any successful business. No matter how great your product may be, it will struggle to sell if your customer service skills are lacking.
The Recovering Engineer
MARCH 26, 2011
DISC Model FAQ’s: Is Changing Your Behavior Phoney? The diagram above shows a simplified model for better understanding what drives behavior.
The Recovering Engineer
JULY 14, 2011
Related posts: DISC Model FAQ’s: Is Changing Your Behavior Phoney? Today, I led a DISC communication skills workshop that ended with a role-play exercise to allow participants the opportunity to practice the skills we had been discussing.
The Recovering Engineer
MARCH 21, 2011
DISC Model FAQ’s: Is Changing Your Behavior Phoney? The DISC Model of Human Behavior is, as the name implies, about behavior.
The Recovering Engineer
JUNE 3, 2010
Related posts: Being Too Nice Can Hurt You A DISC Model Question You Should Ask of Yourself DISC Model FAQ’s: Is Changing Your Behavior Phoney?
The Recovering Engineer
JANUARY 21, 2010
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Communication Skills , Leadership Skills / Communicating About Change – Connect With Emotions Communicating About Change – Connect With Emotions January 21, 2010 by Guy Harris Filed under Communication Skills , Leadership Skills 2 Comments Today, we had our monthly Group Coaching call for Silver Remarkable Leadership Learning System members. Using the handout from this month’s Remarkable Leadership teleseminar as a discussion guide, we talked about some really powerful concepts related to communicating change. This is one of the many ideas we discussed: Change can be driven by facts, but people are driven by emotions. As we discussed this observation, we spoke about the importance of connecting with the emotional response that people often have to change rather than ignoring or minimizing it. We also covered some practical tips for connecting with emotions more effectively. You may have many opportunities to discuss change and the impact of change with your team this year. When you do, remember to acknowledge, address, and understand the emotional component of change in your comunications. Photo based on work by Rennet Stowe. If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Decision Making 101 – Check Your Emotions Before You Decide Using the DISC Model: How to Create Stress for Other People Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Why You Might Eventually Do Something You Don’t Want to Do… DISC Model FAQ’s: Is Changing Your Behavior Phoney? Tags: change management , Communication Skills , emotional control , emotional intelligence , emotions , Leadership Skills , understanding people Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… Comments 2 Responses to “Communicating About Change – Connect With Emotions&# eric from: Your Effective Leadership says: January 23, 2010 at 10:14 pm One of the biggest mistakes a leader can make is by leading by logic alone and ignoring the fact they are leading humans who are an emotional creature. Reply Guy Harris says: January 23, 2010 at 10:19 pm Eric, Well said. Thanks for stopping by and adding to the conversation. Reply What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates
The Recovering Engineer
SEPTEMBER 13, 2010
Related posts: DISC Model FAQ’s: Is Changing Your Behavior Phoney? A DISC Model Question You Should Ask of Yourself Using the DISC Model: How to Create Stress for Other People DISC Model FAQ’s: Could I Have More Than One DISC Behavior Style?
The Recovering Engineer
MAY 15, 2010
Related posts: DISC Model FAQ’s: Is Changing Your Behavior Phoney?
Women on Business
FEBRUARY 24, 2012
There are a couple of reasons I don’t purchase appliances on-line: I want to see and inspect what I am buying, I want more information than appears on the FAQ’s page and I want to know who I can go to if something goes wrong. I was doing something decidedly none business yesterday (replacing my dead dryer) and the sales representative that was helping me was glued to his IPAD.
The Recovering Engineer
MAY 10, 2010
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Communication Skills , DISC Model , Post Series / Connecting With People Connecting With People May 10, 2010 by Guy Harris Filed under Communication Skills , DISC Model , Post Series Leave a Comment This series of articles contains specific tips, insights, and techniques for connecting with people better. This article is from the Connecting With People series. Use the links below to read more from this series. Connecting With People Communication Tips: Connecting With Outgoing, Task-Oriented People Communication Tips: Connecting With Outgoing, People-Oriented People Communication Tips: Connecting With Reserved, People-Oriented People Communication Tips: Connecting With Reserved, Task-Oriented People Using the DISC Model: How to Create Stress for Other People If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Communication Tips: Connecting With Reserved, People-Oriented People Communication Tips: Connecting With Outgoing, People-Oriented People DISC Model Frequently Asked Questions Communication Tips: Connecting With Outgoing, Task-Oriented People Communication Tips: Connecting With Reserved, Task-Oriented People Tags: business relationships , Communication Skills , DISC Model , disc style , effective communication skills , Family Relationships , Leadership Skills , persuasion , understanding people Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates
The Recovering Engineer
AUGUST 3, 2010
Related posts: Vote in the Best of Leadership Blogs DISC Model FAQ’s: Is Changing Your Behavior Phoney?
The Recovering Engineer
NOVEMBER 8, 2010
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Leadership Skills , Recommendations / The Carrot Principle – Book Recommendation The Carrot Principle – Book Recommendation November 8, 2010 by Guy Harris Filed under Leadership Skills , Recommendations Leave a Comment I have had this book for months, and I finally moved it up the queue enough to finish reading it. I should have finished it sooner. It’s full of great insights, data, and suggestions for creating a recognition culture in your workplace. If you are looking for ways to inspire high level performance on your team, this book is for you. It is detailed, practical, easy to read, and full of great ideas. I highly recommend The Carrot Principle for new, aspiring, and experienced leaders. If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Two Great Learning Opportunities for Aspiring Leaders Tags: book recommendations , employee performance , recognition Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates
Strategy Driven
JANUARY 31, 2017
Live, human support always beats FAQs and waiting for an email. Photo courtesy of Tech in Asia via flickr. Customer satisfaction is essential for any business, and these days consumer standards are more demanding than ever.
Eric Jacobson
JULY 4, 2015
Wheelchairs (indicate if wheelchairs are allowed on the course) Next, create a FAQ Section on your event's website to address these additional questions racers and potential participants will want to know about.
The Recovering Engineer
MAY 10, 2010
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Communication Skills , DISC Model / Communication Tips: Connecting With Outgoing, Task-Oriented People Communication Tips: Connecting With Outgoing, Task-Oriented People May 10, 2010 by Guy Harris Filed under Communication Skills , DISC Model 1 Comment One way to improve your communication effectiveness is to communicate in a way that best fits the other person’s DISC behavioral style. When you find yourself communicating with a person who is outgoing and task-oriented (primary Dominant behavioral style), remember these key communication tips: Get to the point quickly — offer the results or conclusions and then your data or analysis. Focus on results and outcomes — process and feelings are less important to them than results. Give them options — they want the opportunity to choose. Look them in the eye and speak-up — they seldom have patience for people who do not have confidence. Show them respect — they also want you to show respect for them, their position, and their work. Remember these suggestions the next time you interact with people who are fast-paced and task-oriented, and you will improve the odds that they listen to, understand, and take action on your message. Check this post, for more insights on how to guess at a person’s DISC style. This article is from the Connecting With People series. Use the links below to read more from this series. Connecting With People Communication Tips: Connecting With Outgoing, Task-Oriented People Communication Tips: Connecting With Outgoing, People-Oriented People Communication Tips: Connecting With Reserved, People-Oriented People Communication Tips: Connecting With Reserved, Task-Oriented People Using the DISC Model: How to Create Stress for Other People If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Communication Tips: Connecting With Reserved, Task-Oriented People Communication Tips: Connecting With Outgoing, People-Oriented People Communication Tips: Connecting With Reserved, People-Oriented People Conflict Resolution Tips: People Oriented Individuals with Task Oriented People Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Tags: business relationships , Communication Skills , DISC Model , dominant individuals , dominant personality style , Family Relationships , outgoing people , parenting skills , task-oriented people Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… Comments One Response to “Communication Tips: Connecting With Outgoing, Task-Oriented People&# Trackbacks Check out what others are saying about this post. Is there some way of connecting a 5.1 surround sound speaker system to a USB port on my laptop? | surround sound speaker and the home theatre system says: May 11, 2010 at 12:14 am [.] Communication Tips: Connecting With Outgoing, Task-Oriented People … [.] Reply What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates
Kevin Eikenberry
DECEMBER 6, 2010
Consulting Speaking Training Products KevinEikenberry.com About Blog Home Blogs I Like Leadership Learning Subscribe How to Make Your Next 12 Months Your Best 12 Months by Kevin Eikenberry on December 6, 2010 in Change , Personal Development , Products , Setting Goals , Video With 2011 just 26 days away, people are already starting to think about “Next Year.&# (Chicago Cub fans are perhaps the best at this – but they’ve had a lot of practice!). I figure it is better to get a jump everyone else. After all, why wait until the New Year to think about your goals and plans? Why not Start Today? That’s why we are offering our Start Today Learning System now – 26 days before the New Year – at a 26% discount. What’s in this System? I’m glad you asked. It includes: Start Today! Make Your Next 12 Months Your Best 12 Months recording and manual Remarkable Leaders Set Goals Successfully recording and manual Kevin’s Remarkable Leaders Support Goal Achievement recording and manual The Power of 26 Workbook A Goal Setting Template That’s an 8-piece package (plus a bonus FAQ included) built with you – and your success – in mind. Get all the details now. Why the discount? To give you one more reason to invest in yourself with this life changing system – and do it now! Use special code 2ST6 when you place your order to get your 26% discount. If you’re still not sure – you can start with more than 20 short videos I created discussing questions people ask about goals. Check out all of these f.ree resources at www.Next12MonthsBest12Months.com. Remember, you only 26 days to take advantage of the 26% off discount. You can change your life – start today! Join the Bud to Boss Community to Connect to Resourcing Relationships Our new Bud to Boss Community will provide resources and support to help you become the best leader you can be. In the community, you can: Read articles about how to make a successful transition to leadership Listen to audio or watch video on a range of leadership topics Get special reports and ebooks to help you become a Remarkable Leader To join the free community and gain access to great resources and relationships, enter your information below and click on the "Give Me Access" Button. Cancel reply Leave a Comment Previous post: Finding Your Bigness Balance: Seven Ways to Properly Set the Size of Your Goals Next post: Leaders as Super Heroes – a Guest Post from Becky Robinson Why I Blog Tag Cloud Popular Posts Recent Comments 360 assessment attitude change choice coaching confidence corporate leadership decisions executive leadership expectations feedback goals innovative leadership inspiration leadership leadership activities leadership activity leadership development leadership development program leadership development training leadership influence listening marketing Mentoring Obama organizational leadership development passion Personal Development persuasion planning productivity professional development questions reading sales selling social media strategic leadership Success supervisor time management trust twitter values vision What is Your Waldo? Do You Really Need a Meeting to Make a Decision? 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Five Reasons to Make Discomfort Your Friend How to Get Lazy People to Work Ten Decisions Leaders Make Everyday Ten Ways to Make a Great First Impression Five Minutes - a Key to Successful Time Management Kevin Eikenberry: Thanks Dave!Kevin :) Dave: Great summary and key advice f Poul Andreassen: Good insight on things relatin Poul Andreassen: Good one on Childish behavior, Kevin Eikenberry: Hope you do enjoy!Kevin :) Susan Young: Funny - I just added this to m Poul Andreassen: I should add this book in my s Poul Andreassen: Helpful lessons on leadership Kevin Eikenberry: You are welcome Valerie!Kevi Valerie: I really like this 280 daily i Search This Blog My Thoughts On… Accountability Achievement Books Building Relationships Change Change Leadership Collaboration Communication Connection Creativity Customer Mindset Customer Relationships Customer Service Decision Making Devloping Others Empowerment From Bud to Boss Gratitude Guest Posts Influence Innovation Intention Leadership Leadership Blogs Leadership Communication Learning Manage Projects Mentoring Personal Development Products Reading Relationships Remarkable Leadership Remarkable Leadership Learning System Responsibility Setting Goals Solving Problems Success Surveys Teams Telesminars Training Uncategorized Video A Special Offer My Books Featured Product Recent Archives Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 December 2009 November 2009 October 2009 September 2009 August 2009 July 2009 June 2009 May 2009 April 2009 March 2009 February 2009 January 2009 December 2008 November 2008 March ’04 To Nov ’09 Looking for articles before November of 2009? 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The Recovering Engineer
MARCH 12, 2010
Related posts: Using the DISC Model: How to Create Stress for Other People Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Communication Tips: Connecting With Outgoing, People-Oriented People DISC Model FAQ’s: Is Changing Your Behavior Phoney?
The Recovering Engineer
OCTOBER 6, 2010
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Gallery , Resolving Conflict / Three Actions You Can Take to De-escalate Conflicts Three Actions You Can Take to De-escalate Conflicts October 6, 2010 by Guy Harris Filed under Gallery , Resolving Conflict Leave a Comment In a previous post on exercising your power of choice to get conflicts under control, I mentioned some specific actions to consider using to de-escalate conflicts. In this post, I’m expanding on three of the actions with some additional thoughts on how to put them to work in your conflict resolution repertoire. Here are three things you can do in virtually any conflict situation to improve the outcome. 1. Apologize I seldom see conflict situations where all of the miscommunication, misunderstanding, or misinterpretation of intentions rests entirely on one person. You might not be totally at fault for the challenge that led to the conflict. Odds are, there is something you contributed to the early stages that helped it to escalate. Whatever that behavior, word choice or tone was, apologize for it. Don’t apologize for how the other person feels or how they interpreted your actions. You can apologize for the action itself. Apology is a powerful way to de-escalate conflict. When you apologize, remember that apologizing for your contribution does not mean that you have to take all of the blame. Just own your contribution. 2. Forgive Just as you should apologize for your contribution, be ready to accept their apology or ownership of responsibility. Resist the urge to take advantage of their show of vulnerability. Just forgive graciously. In practice, you don’t even have to wait for an apology to forgive. You can forgive simply because you chose to do so. (And you can do it without holding it over the other person. Remember the gracious part.) 3. Listen As a general rule, people feel less angry or frustrated when they feel understood. When you listen without interrupting, correcting, or debating, you can help the other person feel understood. When you help them feel understood, you improve the odds of de-escalating the conflict. I don’t propose that these actions are necessarily easy to do when emotions are high and the conflict is escalating. While they might not be easy to do, they are possible to do. And they are powerful steps you can consciously apply to help conflicts move towards resolution. Photo by Eric and Deanna Pesik. If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Conflict Resolution Insights: Why Conflicts Escalate The 7 Deadly Sins of Conflict Resolution Conflict Resolution Techniques: Question Your Assumptions Exercise Your Power of Choice in Conflict Resolution Why Your Natural Response to Conflict is Probably Wrong & What You Can Do About It Tags: accountability , anger , assertive communication , business relationships , Communication Skills , conflict escalation , conflict resolution , effective communication skills , emotional control , get over yourself , influence , Leadership Skills , miscommunication , Parenting , parenting skills , workplace conflict resolution Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates
The Recovering Engineer
OCTOBER 11, 2010
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Gallery , Resolving Conflict / How to Tell If a Conflict is Good or Bad How to Tell If a Conflict is Good or Bad October 11, 2010 by Guy Harris Filed under Gallery , Resolving Conflict Leave a Comment Not all conflict is bad. In fact some conflict can actually be good. The difference is whether the conflict is constructive or destructive. The challenge is that the emotional energy, body language, and other external signs of the conflict can look the same to an outside observer. So, how can you tell the difference between a constructive conflict and a destructive conflict? Here are three tell-tale signs to help you distinguish between the two types. Constructive conflict conversations focus on issues. Destructive conflict conversations focus on people. Constructive conflict conversations focus on the future. Destructive conflict conversations focus on the past. Constructive conflict conversations bring people together to solve a problem. Destructive conflict conversations create polarization and division within an organization. If a conflict conversation is constructive, let it go to completion. It is likely to turn out well. If a conflict conversation is destructive, use the Seven Secrets for Resolving Personal Workplace Conflict to move the conflict in a positive direction. Photo by jphilipg. If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: The 7 Deadly Sins of Conflict Resolution Seven Workplace Conflict Resolution Tips Exercise Your Power of Choice in Conflict Resolution Conflict Resolution Techniques: Question Your Assumptions Conflict Resolution Insights: Why Conflicts Escalate Tags: anger , conflict escalation , conflict resolution , Problem Solving , Resolving Conflict , workplace conflict resolution Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates
The Recovering Engineer
MAY 24, 2010
Subscribe to Receive Updates Home About This Blog Archives Great Reading Contact Me my business about me Communication Skills Persuasion DISC Model Family Relationships Parenting Leadership Skills Post Series Reflections Decision Making From Our Cats Personal Change Resolving Conflict Problem Solving Video Browse > Home / Communication Skills , Family Relationships , Leadership Skills , Parenting , Persuasion / One Way To Guarantee That Your Suggestion Is Ignored One Way To Guarantee That Your Suggestion Is Ignored May 24, 2010 by Guy Harris Filed under Communication Skills , Family Relationships , Leadership Skills , Parenting , Persuasion 1 Comment I have noticed one behavior many of us use that almost guarantees that our suggestions, solutions, and opinions will be ignored when we offer them: We tell people what to do before we have heard their whole story. When we offer people suggestions, solutions, and opinions before we have heard them out, they often do not care what we have to say. So, they rarely listen to and fully comprehend what we are suggesting. The suggestion might be useful. It might be right on target. It might be exactly what the other person needs to hear. And, they probably won’t hear it. If you speak too soon, you’re just trying to push fluid into an already full container. Offering suggestions before people have told their whole story is like having a doctor prescribe medication or treatment before listening to all of the symptoms. I once had numbness and tingling in my foot. I went to my doctor, and he asked a whole battery of questions before prescribing a treatment plan. He asked about my physical activity, other pains or sensations I had in other parts of my body, how my leg felt, etc. In the end, we identified the source of the numbness in my foot to be a problem in my lower back. It could have been any number of other problems. If he had jumped on the numbness in my foot without digging further into my other symptoms, he could have prescribed a wonderful treatment for a problem that had nothing to do with my problem. In this case, he chose to diagnose the problem before he prescribed a solution. When we work with other people, we need to keep this idea in mind. We may have valuable experience to offer. We may have seen this problem before. We might even have a great, simple solution to offer. And it just doesn’t matter if we offer the suggestion, solution, or opinion in a way that virtually guarantees that the other person ignores or discounts our input. As you work with others and attempt to share your experience, remember the lesson from my doctor: Ask, listen, and diagnose before you prescribe. Photo credit: Martin Pulaski If you liked this post, please tweet it, like it, share it, or leave a comment. For periodic email updates, special offers, and other occasional gifts available only to email subscribers, complete this form. Related posts: Effective Communication Skills: You Don’t Know Until You Ask Rules Without Relationship Breeds Rebellion How To Get People To Do What You Want Effective Communication: What DO You Want? Communication Tips: Connecting With Outgoing, People-Oriented People Tags: effective communication skills , influence , Leadership Skills , parenting skills , self control Guy Harris describes himself as a recovering engineer. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Navy. He is an engineer by nature, by training, and experience. He has spent many years learning to connect and communicate with other people more effectively. With concerted effort and focused study, he has become a Human Behavior and Conflict Resolution Specialist. He now enjoys speaking, writing, and teaching these relationship principles to others. — Learn More… Comments One Response to “One Way To Guarantee That Your Suggestion Is Ignored&# Trackbacks Check out what others are saying about this post. Tweets that mention One Way To Guarantee That Your Suggestion Is Ignored : Guy Harris: The Recovering Engineer -- Topsy.com says: May 25, 2010 at 1:53 am [.] This post was mentioned on Twitter by Guy Harris, Kimberly Sellnow. Kimberly Sellnow said: Sound advice from my good friend Guy Harris: RT @recovengineer One Way To Guarantee That Your Suggestion Is Ignored [link] [.] Reply What Do You Think? Tell me what youre thinking. and oh, if you want a pic to show with your comment, go get a gravatar ! Click here to cancel reply. Featured Video The Recovering Engineer YouTube Channel From Bud to Boss Connect With Me Subscription Options Email updates. Get updates in an RSS reader. Check Out These Sites Article Series Connecting With People DISC Model FAQs Take Charge of Your Life Popular Articles The DISC Model of Human Behavior - A Quick Overview Conflict Resolution Tips: Task Oriented People with People Oriented Individuals Effective Communication Skills: How to Quickly Guess a Person’s DISC Style Task-Oriented vs People-Oriented: A Common Source of Conflict Communication Tips: Connecting With Outgoing, Task-Oriented People Article Categories Select Category Communication Skills Decision Making DISC Model Family Relationships Featured Article From Our Cats Gallery Leadership Skills Parenting Personal Change Persuasion Post Series Problem Solving Recommendations Reflections Resolving Conflict Video Common Article Tags assertive communication behavioral style business relationships Communication Skills conflict resolution DISC Model disc style effective communication skills emotional control emotional intelligence Family Relationships get over yourself influence Leadership Skills Parenting parenting skills perception perspective persuasion Resolving Conflict self awareness self control understanding understanding people workplace conflict resolution Articles By Date Select Month February 2011 January 2011 December 2010 November 2010 October 2010 September 2010 August 2010 July 2010 June 2010 May 2010 April 2010 March 2010 February 2010 January 2010 September 2009 August 2009 December 2008 My Older Articles RecoveringEngineer.com launched in Jan 2010. Most of my older posts can be found at. Video Insights Blog Stats Home · Contact Me · Privacy Policy · Sitemap Copyright © 2010 · All Rights Reserved · Based on Revolution Church theme by Brian Gardner · Modified by Guy Harris · Powered by WordPress · Admin Close for now. Never show again. Get Email Updates
Strategy Driven
DECEMBER 17, 2019
Voice search is becoming increasingly popular, and a great way to capitalize on voice search is to create an FAQ page in question and answer format. Search Engine Optimization offers multiple benefits.
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