The Middle Ground Between Milton Friedman and ESG Standards

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3 Powerful Ideas for AI-Driven Decision-Making Leveraging Your Customer Service Data

CEO Insider

Most business decisions are made using an organization’s structured data, such as sales numbers, revenue, and growth in specific areas. However, this data doesn’t tell you what makes customers tick and how to retain, attract and please customers.

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How CEO leadership style can change a company

CEO Insider

Extensive research has shown that the characteristics of CEOs can have a large impact on the life and performance of an organization. For better or worse, an organization eventually starts to resemble the leader at the top and adopt their leadership style.

Being Authentic: Whether to Involve Your Company in Social Causes, And How

CEO Insider

Face it. Your company taking a stance on a social issue won’t yield a perfect outcome. Committing to a social cause means being in league with others who are imperfect and, in some way, for reasons fair or unfair, offends someone else. No person or organization is perfect.

Working time is a strategic asset. How is your organisation investing it?

CEO Insider

It’s understandable if business leaders feel ready for some respite from the turmoil and challenges of leading organisations during the past few years; first Brexit caused untold headaches, then COVID-19 struck, now we are facing the disruption of global supply chains and the threat of a new war across Europe.

Forget Fiduciary Trust – CEOs Have a Bigger Job

CEO Insider

Resiliency, trust, and connecting through a shared sense of purpose. Which metrics do you like to use when presenting to your Board of Directors or adjusting your strategic plan?

Why are we still overloaded with meetings when we know they don’t work?

CEO Insider

Do you know how many of your leaders are getting up at 4am in order to ‘get their work done’ before the day’s meeting frenzy begins? It’s likely to be more than you think. Or perhaps not – perhaps you’re also trying this tactic to get on top of your meeting overload? This is an […].

Successful Management Practices in the Hybrid Workplace

CEO Insider

Hybrid work is all the rage lately – initially out of necessity, but now out of flexibility and preference. When businesses moved to remote work in 2020, it was a stressful period of time when they needed to figure out how best to continue on with work while not in person.

“Now Hear This – That is All” – Your Communication Tip of the Day

First Friday Book Synopsis

Lunch is available at the CPO Galley. We had lunch on the USS Yorktown at Patriots Point in Charleston a couple of days ago. There was an announcement over the speaker inviting all to lunch. It was simple: “Now hear this. That is all.” ” I never served in our military, but I remember this phrasing from [.]. Randy's blog entries

CPO 92

6 Ways to Just Say No to Stress

Great Leadership By Dan

The CPO of Microsoft, Mike Simms, describes her as a true pioneer in her field. Guest post from Janelle Bruland: There is a growing epidemic that is killing us as leaders, and it’s completely curable. Our culture is filled with more anxiety and stress than ever. None of us were built to handle what we are all dealing with on a daily basis. The average knowledge worker today is interrupted every 11 minutes by some form of communication.

Stress 257

A Culture of Quality: An Interview with Laurie Havanec

HR Digest

What advice can a renowned CPO give to aspiring talent? These were only some of the questions The HR Digest discussed with Laurie Havanec, EVP & CPO at CVS Health. How to create the future of work? What is the role of HR executives in upskilling the workforce?

CPO 39

Abbe Luersman from Otis on Creating Communities to Win as One

HR Digest

The HR Digest: What challenges are you facing while working as a CPO at Otis? Abbe Luersman, Executive Vice President & Chief People Office at Otis, is already hard at work to neutralize our biases and unleash untapped talent.

CPO 36

Why Quants Should Manage Your Supply Chain Risk

Harvard Business Review

At a typical firm, the enterprise risk management team is eager enough to point out the many risks that a Chief Procurement Officer or Chief Supply Chain Officer faces but the risk team is often reluctant to join the CPO or CSCO's team to tackle those risks directly. When last year's massive earthquake hit Japan, the effect on electronics production was severe, and it also resulted in extended business disruptions for many in the automotive industry.