Michael Lee Stallard

APRIL 17, 2023

On Good Friday this year, I found myself in an operating room with my arms literally stretched out like Jesus on the cross as ten medical professionals prepared me for surgery. To my surprise, as a mask was placed over my nose and mouth to administer general anesthesia, I felt grateful rather than scared.

Airlines 195

Airlines Hotels Transportation Learning-by-Doing 195

Harvard Business Review

APRIL 5, 2022

Lessons in enterprise AR’s potential from China Southern Airlines.

Airlines 17

Airlines Operations Supply Chain Productivity 17

The Practical Leader

JUNE 23, 2021

That’s particularly true in the airline industry. Airline revenues collapsed while fixed costs stayed high. If you’re going to bet on an airline most likely to soar as travel resumes, put your money on Southwest Airlines. They were named the #1 U.S. So, what’s love got to do with it?

Airlines 64

Airlines Fixed Costs Collins Video 64

Miles Anthony Smith

SEPTEMBER 20, 2016

Aviation Leadership Failures: 37 Worst Plane Crashes in History While many of these crashes happened in the early years of aviation, there have been a surprising number of airline disasters since the new millennium. United Airlines Flight 175: South Tower Attack on World Trade Center 3. Navy and perished in this airline disaster.

Airlines 40

Airlines Leadership Quality Engineering 40

Lead Change Blog

OCTOBER 3, 2018

Sinek reflected and surmised that the true problem he observed was that this airline did not trust their employees to manage what is in front of them and handle it competently. Lunden interviewed the operators who took turns as hostages, sitting in a chair as live fire tore through paper targets just over their shoulders.

Airlines 284

Airlines Simon Micromanagement Uncertainty 284

Lead from Within

APRIL 14, 2020

When your employees are anxious, when their work schedules change, when nothing is operating normally it’s easy for people to feel scattered and disengaged. Recently the CEO of Southwest Airlines took a 10 percent pay cut to help their employees out. Minimize distractions. Make sure you’re ready for an economic downturn.

How To 218

How To Airlines Uncertainty Creativity 218

Talent Anarchy 1

AUGUST 26, 2023

Even during challenging times, such as the COVID-19 pandemic, essential transportation services remained operational, highlighting the industry’s resilience. For example, long-haul truck drivers can earn a comfortable income, and airline pilots are among the highest-paid professionals in the industry.

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Transportation Career Airlines Industry 78

Harvard Business Review

APRIL 10, 2024

If you’re navigating a merger, this episode is for you.

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Airlines Operations Strategy 16

HR Digest

MARCH 27, 2020

Many airline companies across the world nowadays look for flight attendants who can speak a foreign language. The airline industry is another field where multilingual people can reap big. For instance, if an airline is transiting flights between India and China, it would look for people who speak Mandarin. Flight Attendant.

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Tourism Airlines Travel Hotels 116

HR Digest

MAY 25, 2022

As the official airline company of Switzerland, Swissair was one of the leaders in the airline market. It was operating successfully for more than 70 years. Teamwork can go wrong in many situations , and there are results of groupthink that showed us why this kind of work is not good. Here are the examples. .

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Groupthink Automotive Airlines Examples 52

Curious Cat

JUNE 29, 2016

Indeed, to avoid the fines, airlines are now far more likely to cancel flights that are sitting at the gate or on the tarmac than they once were, explains Vikrant Vaze, an assistant professor of engineering at Dartmouth and a co-author of the study. The Tarmac Delay Rule in 2010 has led to a jump in the rate of flight cancellations.

Airlines 49

Airlines Transportation System Engineering 49

CEO Blog

JANUARY 2, 2017

He implemented checklist in operating rooms by being inspired by airline pilot checklists. With New Years comes examination of my systems. I read a book - Checklist Manifesto written by a doctor with many examples of how checklists save lives. It has inspired me to do my own checklist.

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Airlines Politics Operations System 100

CEO Blog

JANUARY 2, 2017

He implemented checklist in operating rooms by being inspired by airline pilot checklists. With New Years comes examination of my systems. I read a book - Checklist Manifesto written by a doctor with many examples of how checklists save lives. It has inspired me to do my own checklist.

Airlines 100

Airlines Politics Operations System 100

Modern Servant Leader

NOVEMBER 8, 2012

You think Servant Leadership doesn’t work “in the real world” I guess organizations practicing servant leadership like Southwest Airlines, Vanguard, REI, U.S. Military and many, many more don’t operate in the “real world” As I exclaim the benefits of Servant Leadership, I see that look in your eye.

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Reis Airlines Education Long-term 198

CO2

FEBRUARY 2, 2017

But not every operation at the airport runs with the country’s trademark efficiency. As I was being checked in by SAS Airlines (the airline you might have read about at Harvard Business School), the woman at the counter realized she did not have a priority luggage tag, so she hopped over two other stations to fetch a handful.

Management 78

Management Airlines Efficiency Long-term 78

First Friday Book Synopsis

SEPTEMBER 26, 2011

Telephone operators? The fleets of airline workers behind counters who issued tickets? The problem was not simply the loss of good jobs to workers in foreign nations but also automation… Remember bank tellers? Service station attendants? These and millions of other jobs weren’t lost to globalization; they were lost to automation.

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Airlines Software Banking Globalization 100

Lead Change Blog

JULY 17, 2015

When Southwest Airlines employees tell of CEO Gary Kelly’s dressing as KISS for their annual Halloween party, they are really saying, “We are supposed to have fun.” Employees are much more focused when they can operate from a wholesome, solid (no BS) position. Stories telegraph a set of norms unique to the organization.

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Airlines CEO Storytelling Learning-by-Doing 150

Curious Cat

MAY 30, 2017

This has happened numerous times for major airlines in the last few years. What is successful now is dependent on the larger system and the conditions that impact that system. In the news the last few days British Airways had to shut down flights worldwide. By John Hunter, see more of my trip to Rocky Mountain National Park. But I doubt it.

Airlines 65

Airlines System Short-term Long-term 65

The Horizons Tracker

OCTOBER 16, 2019

The researchers looked at around 250,000 tweets made about the 10 biggest airlines operating in North America, including those with both positive and negative sentiment. Sharing sentiment. The data showed a clear correlation between the kind of tweets people were sharing and the overall financial health of the business.

Airlines 40

Airlines Trends Brand Information 40

Leading Blog

JULY 25, 2019

Continuous optimization, both on the operational side and the customer side, is good and important -- in the short term. Japanese airline ANA commissioned a global competition via the XPRIZE Foundation to create the future of travel that has now resulted in targeting the next big market: Space. It pays the rent.

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Innovation Organization Bottom-up Airlines 225

Harvard Business Review

SEPTEMBER 7, 2021

How did CEO Doug Parker successfully merge US Airways and American Airlines?

Airlines 10

Airlines How To CEO Succession 10

CO2

FEBRUARY 2, 2017

But not every operation at the airport runs with the country’s trademark efficiency. As I was being checked in by SAS Airlines (the airline you might have read about at Harvard Business School), the woman at the counter realized she did not have a priority luggage tag, so she hopped over two other stations to fetch a handful.

Management 60

Management Airlines Efficiency Long-term 60

Leading Blog

JANUARY 14, 2019

American Airlines competes against Skype and WebEx, not just Delta and United.”. Srini Pillay wrote in the Harvard Business Review, “The brain operates optimally when it toggles between focus and unfocus, allowing you to develop resilience, enhance creativity, and make better decisions too.” Avoiding this mindset takes courage.

Creativity 272

Creativity Benchmarking Learning-by-Doing Construction 272

HR Digest

NOVEMBER 17, 2018

Generally, most jobs are performed by employees who operate the machines, run business models and design new corporate procedures. In this kind of management, an established framework is given by the manager and then the employees operate within it. The fact is: increased productivity is a result of smart work, not just hard work.

Productivity 69

Productivity Products Metrics Micromanagement 69

In the CEO Afterlife

SEPTEMBER 8, 2015

When I was a CMO and CEO, I operated with an entrepreneurial mindset that required taking decisions as early as possible. Not everyone or every organization can, or should operate this way. None of us want to see pipelines, oil rigs, or airlines compromising safety for speed. Entrepreneurial Mindset Power.

Power 100

Power Competitive Advantage Airlines Information 100

Harvard Business Review

NOVEMBER 23, 2011

The capacity to operate a 747 is incompatible with social media smarts. The promotion was arguably in poor taste given the global economic downturn, but was also inargueably and acutely insensitive given the airline's current labor relations standoff with the unions representing its pilots, engineers, baggage handlers and caterers.

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Airlines Media Travel Marketing 15

Leading Blog

OCTOBER 24, 2011

For their study, the authors chose a set of major companies that achieved spectacular results over 15 or more years while operating in unstable environments. They call these companies "10Xers" for providing shareholder returns at least 10 times greater than their industry.

Contingency Plans 280

Contingency Plans Collins Creativity Airlines 280

Curious Cat

JANUARY 10, 2017

Singapore Airlines can cater to creating a great experience. Southwest Airlines can cater to providing a friendly and inexpensive experience while passing on providing certain amenities. Other airlines market as if they will provide what Singapore Airlines does and provides a miserable experience instead.

Airlines 40

Airlines Class Price System 40

Coaching Tip

OCTOBER 28, 2015

One approach has been to empower any member of the surgical team to call a halt to the operation so the team can reassess how the procedure has been handled and to point out deficiencies. This approach is patterned on the airlines empowering their pilots to cancel a flight if they believe something is wrong.

Health Care 70

Health Care Management Airlines Long-term 70

Harvard Business Review

MAY 27, 2016

Why is the airline industry so terrible? Which brings us back to the airline industry. ” Airlines are also pursuing efficiency in ways customers don’t see so easily, such as reducing the number of short-haul flights they offer and centralizing passengers in large airports.

Airlines 10

Airlines Travel Industry Disruptive Innovation 10

Skip Prichard

OCTOBER 12, 2020

It sounds fluffy but self-care is like putting on the airline mask. The best leaders I’ve seen know what they’re good at – some are operating leaders, some turn-around, some growth-oriented leaders. I’ve also been really consistent about taking care of myself with a monthly massage, facial, mani/pedi. It kept us connected.

Open-book 143

Open-book Self-aware Books Airlines 143

The Horizons Tracker

JULY 15, 2020

The airline industry has been one of the hardest hit, with roughly 100,000 fewer flights made per day. The production of computers is normally very energy intensive, and involves various rare earth elements in their production, and energy-intensive processes, such as cloud storage, for their operation.

Travel 89

Travel Energy Efficiency Airlines 89

Great Leadership By Dan

JUNE 16, 2012

Similarly, in today’s business climate, economic asteroid hits are becoming more frequent, forcing organizations to embrace matrix operating models that enable vital adaptability, flexibility and the capacity to rapidly assimilate new ideas. Matrix Competencies in Short Supply. Create space to learn.

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Environment Self-aware Leadership Emotional Intelligence 250

Lead on Purpose

NOVEMBER 10, 2012

Operating without clear strategy could ultimately leave you with the potential to be doomed to failure. Kevin Panozza started a SalesForce in Australia out of the ashes of a failed airline he used to work for. Leaders that Change the Game.

Leadership 227

Leadership Education Short-term Competitive Advantage 227

Leading Blog

NOVEMBER 3, 2023

airline companies have pointed fingers at the Federal Aviation Administration (FAA) as the biggest cause of outages, even as the FAA has fired back at airlines. The biggest challenge for companies when it comes to operational excellence is siloed behavior. systems, air travel feels a bit more like a chore than like a treat.

Industry 272

Industry Stage-Gate Organization Company 272

Tanveer Naseer

SEPTEMBER 17, 2013

In other words, in our pursuit to create meaning through our shared efforts, we need to ensure that we’re creating value not just for our customers or shareholders, but also for our employees, if not also for the community in which we operate. That this is something that only we could do.

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Organization Conference Audience Globalization 274

CO2

DECEMBER 19, 2012

During a period in the late 1990′s, Korean Air had more plane crashes than any other airline in the world. Co-pilots were often not involved in flight operations during critical phases of the flight because the pilot was more senior and didn’t “require” the assistance of the co-pilot.

Emotional Intelligence 102

Emotional Intelligence Self-aware Airlines Insurance 102