An airline industry executive has been promoted regularly for more than two decades because he’s good in a crisis. He’s cool, competent, and authoritative when the rest of the team is panicking. But now he finds himself in charge of a huge swath of the company — and a large number of employees. And the board is asking for something different from him: he needs to motivate people. For that, he has to emote — to show people he cares — something he’s hidden for over twenty years. Where to start? How can you wield influence while being empathic? It begins with how you enter a room.
To Build Influence, Master How You Enter a Room
And make sure you have something interesting to say.
September 23, 2014