What’s Worse than a Difficult Conversation? Avoiding One.

Real managers explain how they face tough talks.

by

Deborah Rowland

by

Deborah Rowland

April 08, 2016

As a leader, how can you confront the truth about a situation without fearing rejection, or disagree with someone clearly and cleanly without obsessing about causing offense?

Deborah Rowland is the co-author of Sustaining Change: Leadership That Works, Still Moving: How to Lead Mindful Change, and the Still Moving Field Guide: Change Vitality at Your Fingertips. She has personally led change at Shell, Gucci Group, BBC Worldwide, and PepsiCo and pioneered original research in the field, accepted as a paper at the 2016 Academy of Management and the 2019 European Academy of Management. Thinkers50 Radar named as one of the generation of management thinkers changing the world of business in 2017, and she’s on the 2021 HR Most Influential Thinker list. She is Cambridge University 1st Class Archaeology & Anthropology Graduate.

What’s Worse than a Difficult Conversation? Avoiding One.

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