Over the last few decades, we’ve seen remarkable “awakenings” in Eastern Europe and in some parts of Africa. Last year, a Tunisian vegetable vendor, exasperated with government oppression, immolated himself in front of the offending government building, setting off a chain of popular uprisings throughout the Middle East, the “Arab Awakening.”
How to Harness the Customer Awakening
What businesses can learn from political uprisings on how to adjust to our new, increasingly transparent world.
August 28, 2012