Amid the Great Resignation, managers are asking themselves why. They conduct exit interviews, trying to understand why people are resigning and devising solutions to the problem. But narrowing in on why people leave may exact a price: neglect of loyal and engaged employees who want to stay in the organization. These employees, when ignored, might also feel disenfranchised and opt to leave, setting off a negative spiral.
What Stops People on Your Team from Leaving?
Ask these four questions in your next one-on-one.
March 14, 2022
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Summary.
A standard approach is to conduct exit interviews to understand why employees are resigning and devise a solution. But narrowing in on why people leave may extract a price: neglect of loyal and engaged employees who want to stay in the organization. Instead, managers should spend just as much time understanding why employees choose to remain in the company through “stay interviews.” These discussions involve asking key questions to your loyal employees that tackle common retention issues. These questions include: What’s your frame of mind today? Who do you feel connected to at work? What barriers can I remove for you? What new thing do you want to learn that will excite you and help you grow at work?