Companies can reduce risk and allow organizational learning by breaking major process improvements into a series of small, reversible experiments. But when the change involves a new information technology, it’s harder to make incremental updates. This approach reduces risks and allows people to learn from each, and make adjustments as they go. But when the change involves a new information technology, it’s harder to make incremental updates. Computer systems often don’t come in a multitude of small parts; they generally come in huge packages.
Big Technology Change Without Big Risk
Simplify systems implementation by breaking it down into manageable parts.
July 31, 2012