Remove 2001 Remove Benchmarking Remove Development Remove Operations
article thumbnail

Is Leadership Development the Answer to Low Employee Engagement? (Yes.)

N2Growth Blog

A 2001 study by the Hay Group indicated a 2.5x This paper is about rethinking the practice of leadership and reforming the way we approach the development of leaders and leadership in our organizations. Unprepared leaders develop work-arounds. revenue increase for companies with high engagement levels. Next Practices.

article thumbnail

A Framework for Strategists Assessing Emerging Markets

Harvard Business Review

For instance, ever since Goldman Sachs coined the term BRIC, China and India have pulled ahead of Brazil and Russia, whose growth fell below the group average between 2001 and 2013. Finally, operating conditions differ significantly within the country groups. Benchmark all the economies for which reliable data are available.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 1 of 4

Strategy Driven

Business development. Benchmarking the progress made and communicate it outside the community. There have been far-reaching business after-effects from the attacks on September 11, 2001. Losses reported by the airline industry for 2001 compare to an operating profit of $7 billion and a net profit of almost $3 billion in 2000.

Crisis 59
article thumbnail

The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business Review

It’s worth noting that the companies and business units in my study were tracked between 2001 and 2007. Q: What are some of the institutional barriers to developing an outside-in orientation? A: Developing an outside-in orientation is difficult to achieve because it requires both insight and action.

article thumbnail

Reflecting on David Garvin’s Imprint on Management

Harvard Business Review

Garvin was a generalist more than a specialist, perhaps because he came of age at HBS during the 1980s, when the school’s primary focus was the development of skilled general managers. Case closed (until engineers develop an algorithm that does the job better). That quality made him (arguably) the quintessential HBR author.

article thumbnail

The Big Picture of Business – Business Lessons to be Learned from the Enron Scandal

Strategy Driven

Business development. So were professional development programs, rewards for random acts of kindness and other empowerment initiatives. The Enron scandals of 2001 and 2002 focused only upon cooked books audit committees and deal making. Without Strategic Planning, there is no benchmarking of specific tactics. Accounting.