Harvard Business Review

APRIL 20, 2016

Teams using agile methods get things done faster than teams using traditional processes. A more reasonable starting point might be the 1930s, when the physicist and statistician Walter Shewhart of Bell Labs began applying Plan-Do-Study-Act (PDSA) cycles to the improvement of products and processes. They keep customers happier.

Agility 8

Agility Nonaka Takeuchi Innovation 8

Harvard Business Review

NOVEMBER 23, 2018

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. A B2B technology supplier used Microsoft Workplace Analytics and other digital tools to track the behaviors of its sales reps. billion vs. $1.2

Team 11

Team Price B2B Tools 11

Harvard Business Review

AUGUST 22, 2012

In his research, he reports that these individuals typically have extensive sales, marketing and operational backgrounds. But Hagen has identified three attributes that these leaders must possess: 1) a passion for customer experience; 2) a strong personal brand; and 3) operational know-how. Get operational expertise, and fast.

Company 14

Company Business Intelligence CRM Marketing 14

Harvard Business Review

MAY 28, 2018

It was 2001, and online advertising was at its nascent stage. I met the team at Albert (formerly known as Adgorithms) while I was doing research into artificial intelligence, machine learning, and data-driven marketing technologies for my book, Marketing, Interrupted. Not Albert.

Retail 8

Retail Audience Budgeting Advertising 8

Harvard Business Review

DECEMBER 5, 2012

Zara was founded in 1975 and its parent company, the Inditex group went public in 2001. While Pfizer's advantage from its technology innovation and Apple's advantage from product innovation were imitated by the competition in 5 years, why does Zara continue to profit from its business model innovation?

Business Model 9

Business Model Innovation First-mover Advantage Apparel 9

Harvard Business Review

OCTOBER 30, 2017

Beth Comstock, GE vice chair responsible for creating new businesses, embraced the lean process. So is John Rice, the head of global operations, along with CFO Jeffrey Bornstein. Increase operating margins to 18% (by cutting expenses). In June 2017 the board “retired” Immelt and promoted John Flannery to CEO.

Ries 8

Ries Long-term Short-term Price 8

Harvard Business Review

JULY 13, 2017

Indeed, the gap between firms in the top 10% by productivity and those in the bottom 10% increased by approximately 14% from 2001 to 2012. The pay gap between the top- and bottom-paying firms in the same sector has increased by more than 12% from 2001 to 2012. One of them has clearly been information technology.

Productivity 12

Productivity Products Policies Bottom-up 12

Harvard Business Review

MAY 13, 2014

Microsoft is in the supposedly volatile technology sector. They’ve missed almost every technological breakthrough of the past decade — and yet they earned $237 billion in operating income from 2001 to 2013 working off a strategy that was in place in the mid-1990s. Empirically, this is simply not true.

Sull 10

Sull Competitive Advantage Porter Innovation 10

Harvard Business Review

NOVEMBER 20, 2017

Take Dell Technologies, for example. Strategy development at Dell is no longer a batch process tied to some planning calendar; it is a continuous process. Webvan was forced to cease operations by 2001. Value flexibility. When the road is obstacle-free, the value of maneuverability is low.

Execution 8

Execution Strategy Contingency Plans Company 8

Harvard Business Review

MAY 3, 2016

It’s worth noting that the companies and business units in my study were tracked between 2001 and 2007. Q: How long does this process generally take? The focus is on technological excellence with some diffuse understanding of customers who may buy the product. Bagged salad would not have risen to what is now, a $2.5-billion-a-year

Education 8

Education Execution Content Cooper 8

Harvard Business Review

NOVEMBER 19, 2018

And academic research has found that rising industry concentration correlates with the patent-intensity of an industry, suggesting “that the industries becoming more concentrated are those with faster technological progress.” ” Carr distinguished between proprietary technologies and “infrastructural” ones.

Software 8

Software Company Competitive Advantage Henderson 8

Strategy Driven

MARCH 11, 2011

The Enron scandals of 2001 and 2002 focused only upon cooked books audit committees and deal making. Enron did not demand enough accountability, fairness, ethics and operational autonomy from its outside auditor. Technology companies must now learn the lessons that steady-growth companies in other industries absorbed.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

OCTOBER 1, 2018

These companies have become agile in name only, as the process they’ve put in place often ends up hurting engineering motivation and productivity. Individuals and interactions over processes and tools. For example, in common practice, processes and tools have become the driver of work, not individuals and interactions.

Agility 8

Agility Engineering Software How To 8

Harvard Business Review

JUNE 7, 2013

Technology, on the other hand, makes it much easier. And while you might scoff at these as something that only early adopters use, even late adopters of digital technologies leave behind an incredibly detailed trail of their lives. But the technology alone isn''t the problem. The evidence points to the contrary, however.

Film 8

Film Information Technology Information Technology 8