Harvard Business Review

MAY 19, 2011

Leading companies such as IBM, Ford, and Avery Dennison are making major improvements in key processes by creating online communities to share deep knowledge. Since 2001, IBM has used jams to get 300,000 employees and others around the world to explore and solve problems. Collaborating globally to improve effectiveness.

Process 15

Process Press Release Automotive Globalization 15

HR Digest

OCTOBER 17, 2020

And the lessons from most recent events in the last 20 years like the relatively mild swine flu (H1N1) in 2009, the dot-com bubble of 2001, and the 2008-09 Great Recession, are nowhere near suitable to withstand the social and economic impacts of the COVID-19 pandemic. Spanish flu).

Short-term 59

Short-term Committee Incentives Long-term 59

HR Digest

OCTOBER 17, 2020

And the lessons from most recent events in the last 20 years like the relatively mild swine flu (H1N1) in 2009, the dot-com bubble of 2001, and the 2008-09 Great Recession, are nowhere near suitable to withstand the social and economic impacts of the COVID-19 pandemic. Spanish flu).

Short-term 52

Short-term Committee Incentives Long-term 52

Skip Prichard

JULY 19, 2021

His book, Lessons from the Navy: How to Earn Trust, Lead Teams, and Achieve Organizational Excellence is loaded with advice to help all leaders aspiring to operate at the highest levels. From this process, one of two conclusions are drawn: either the leader cares and more trust is earned, or the leader doesn’t care and trust is lost.

Leadership 134

Leadership Crisis Learning-by-Doing Team 134

Michael Lee Stallard

JUNE 23, 2010

A diminished marketplace of ideas reduces the likelihood the innovative connections will be made to birth new products, processes and businesses. Leaders build the Voice bridge by developing processes and practices that keep employees “in the loop” and give them regular opportunities to express their views. Connecting the U.S.

Long-term 207

Long-term Consensus Class Follow-up 207

Ask Atma

SEPTEMBER 13, 2012

Consider this statement of values from the original authors of the agile manifesto (Beedle, et al; 2001): I. Individuals and interactions over processes and tools. For this reason, it is adaptable to almost any workflow or operational situation. It is at heart a new philosophical approach to project management.

Agility 71

Agility Project Software Short-term 71

Harvard Business Review

OCTOBER 20, 2016

Microsoft ended the 20 th century owning over 95% of the operating systems that ran on computers (almost all on desktops). One of the strengths of visionary CEOs is that they build an executive staff of world-class operating executives (and that they unconsciously force out the world-class innovators among their direct reports).

CEO 8

CEO Supply Chain Long-term Short-term 8

Harvard Business Review

APRIL 20, 2016

Teams using agile methods get things done faster than teams using traditional processes. A more reasonable starting point might be the 1930s, when the physicist and statistician Walter Shewhart of Bell Labs began applying Plan-Do-Study-Act (PDSA) cycles to the improvement of products and processes. They keep customers happier.

Agility 8

Agility Nonaka Takeuchi Innovation 8

Harvard Business Review

JULY 6, 2017

Since the Expedition One launch to the International Space Station (ISS) in 2001 — the first long-duration stay on the orbital construction site — NASA’s Human Health and Performance team has been developing expertise in the planning and provision of medical support to crews staying in our world’s most remote environment.

Intangible Assets 10

Intangible Assets Operations Health Care Conference 10

Harvard Business Review

NOVEMBER 23, 2018

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. Commercial operations groups tend to be early targets for cuts in a recession. Recessions catch many companies by surprise, with predictable results.

Team 10

Team Price B2B Tools 10

Harvard Business Review

JULY 2, 2015

For instance, ever since Goldman Sachs coined the term BRIC, China and India have pulled ahead of Brazil and Russia, whose growth fell below the group average between 2001 and 2013. Finally, operating conditions differ significantly within the country groups. Moreover, the differences between the countries have grown over time.

Marketing 8

Marketing Benchmarking Globalization Construction 8

Harvard Business Review

AUGUST 10, 2012

To boot, the company was losing roughly $1 million a day, thanks to cumbersome processes and enormous overhead, as well as unwise acquisitions. Its operating income recovered from a $300 million loss to a $1.7 From May 2001 to January 2006, its stock price rose steadily, from $5.84 (split adjusted) to $48.40 billion gain.

Health Care 14

Health Care Restructuring Resistance Long-term 14

Harvard Business Review

AUGUST 22, 2012

In his research, he reports that these individuals typically have extensive sales, marketing and operational backgrounds. But Hagen has identified three attributes that these leaders must possess: 1) a passion for customer experience; 2) a strong personal brand; and 3) operational know-how. Get operational expertise, and fast.

Company 14

Company Business Intelligence CRM Marketing 14

Harvard Business Review

MAY 28, 2018

It was 2001, and online advertising was at its nascent stage. In 2017, Simson and her marketing team put Albert to work immediately, processing the company’s large database of customer interactions and transaction history. He also relieved the marketing team of many of the manual and process-driven tasks they’d been doing.

Retail 8

Retail Audience Budgeting Advertising 8

Strategy Driven

OCTOBER 4, 2013

For many years, we will be measuring how loss of corporate credibility has tainted all facets of business, in terms of remediation, replacement, litigation, make-good, rework, damage control, recovery process, settlements to victims, decreased stock market value and sagging retail sales. Rebuilding the community image.

Crisis 58

Crisis Airlines Transportation Crisis Management 58

Mike Cardus

JULY 4, 2023

The term “mindset” conjures the image of a single setting, like a TV channel or a prearranged machine operation. Some data-driven insights will understand customer preferences, identify market trends, and optimize internal processes. Culture and Cognitive Processes: From Arbitration to Accommodation. Jossey-Bass.

Open-book 78

Open-book Shaw Self-aware Learning-by-Doing 78

Harvard Business Review

OCTOBER 17, 2016

Take Anne Mulcahy, who stepped into the CEO role at Xerox in 2001, during a particularly tough time in the company’s history. So Anderson embarked on a campaign to win over the doubters and move them to reimagine the company’s processes, products, and role in the industry.

Resistance 8

Resistance How To Survey Travel 8

Harvard Business Review

JUNE 4, 2015

The declines in manufacturing jobs during the downturns of 2001 and 2007, which totaled over 5.8 The Future of Operations. Consequently, information-intensive service jobs overtook physical service jobs in both numbers and wages after 2001. million, were the largest in U.S. manufacturing output. Insight Center.

Technology 8

Technology Offshoring Marketing Health Care 8

Harvard Business Review

AUGUST 7, 2012

Despite the Internet bubble bursting, the company was able to generate over $160 million in revenue in 2001. Go after it aggressively, even if it means risking making hiring and operating mistakes and wasting capital — so long as this capital is relatively cheap, as it was for Akamai in the midst of the Internet bubble.

P&L 12

P&L Lewin EBITDA Ries 12

Harvard Business Review

NOVEMBER 14, 2013

In 2007 AOL and Time Warner finally pulled the plug on the $350 billion 2001 merger that Time Warner chiefs Jeff Bewkes and Gerald Levin later called “ the biggest mistake in corporate history.”. Good decisions, like Southwest’s, nearly always result from robust decision processes. But sometimes the big decision will go horribly wrong.

Hedge 8

Hedge Restructuring Execution Download 8

Harvard Business Review

DECEMBER 5, 2012

Zara was founded in 1975 and its parent company, the Inditex group went public in 2001. First, the innovation is often in the firm's processes that may not even be directly visible to competitors. Business model innovations share some unique characteristics that make the benefits from them more sustainable.

Business Model 8

Business Model Innovation First-mover Advantage Apparel 8

Harvard Business Review

OCTOBER 3, 2013

In a 2001 interview with HBR, UPS’s then CEO Jim Kelly described the growth of the company: “For decades, we’ve been able to grow tremendously simply by expanding our core business geographically. For example, when leaders of much larger organizations talk about scaling, they’re often talking about something more akin to replication.

Pharmaceuticals 8

Pharmaceuticals Seminar Learning-by-Doing Open-book 8

Harvard Business Review

OCTOBER 30, 2017

Beth Comstock, GE vice chair responsible for creating new businesses, embraced the lean process. So is John Rice, the head of global operations, along with CFO Jeffrey Bornstein. Increase operating margins to 18% (by cutting expenses). In June 2017 the board “retired” Immelt and promoted John Flannery to CEO.

Ries 8

Ries Long-term Short-term Price 8

Harvard Business Review

JUNE 13, 2016

. “The company charged wholesalers on average about $97 for a bottle of the 10-milligram pills, the smallest dosage, while the maximum strength, 80 milligrams, ran more than $630, according to 2001 sales data the company disclosed in litigation with the state of West Virginia.

Incentives 8

Incentives Pharmaceuticals Crisis P&L 8

Chart Your Course

JUNE 30, 2016

Good to Great: Why Some Companies Make the Leap … and Others Don’t (2001). Sinek entered mainstream business awareness with his TED talk, in which he introduces a deceptively simple model called “the golden circle” made up of three layers: What (Product), How (Process), and Why (Purpose). By Jim Collins. By Daniel H.

Human Resources 100

Human Resources Talent Management Resources Ulrich 100

Harvard Business Review

JANUARY 12, 2017

To understand how traditional software vendors can move to the SaaS model while managing the transformation’s challenges, we studied how the stock market reacted to publicly listed firms announcing they wanted to introduce a new SaaS offering from 2001 until the end of 2015. Collaborate and partner with cloud platform providers.

Business Model 8

Business Model Licensing Company Software 8

Deming Institute

OCTOBER 23, 2017

In the fall of 2001, shortly after 9/11, I was invited to deliver a presentation on an integration of ideas from W. Even if I had one, in all likelihood it would be a video of a simulated assembly operation of a rocket engine. The bigger be the coverage, the bigger be the possible benefits, plus the more difficult to manage.

Deming 28

Deming Teamwork System Reference 28

Harvard Business Review

JUNE 14, 2016

He suggests participating in the standard review process but always supplementing it with outside evaluations to ensure that you learn and grow on the job. ” Toby did everything his father asked, joining The Bozzuto Group in 2001 as a development associate. “Ask for 360 reviews or employ a coach,” he says.

Real Estate 8

Real Estate Supply Chain Learning-by-Doing Career 8

Strategy Driven

OCTOBER 18, 2013

It must be included as part of a formal Strategic Planning and Visioning process. So also should diversity, branding, quality, marketing, re-engineering and other important processes. The same planning process that nurtures Crisis Preparedness can and must also accommodate for Crisis Management. by Hank Moore.

Crisis 71

Crisis Crisis Management Budgeting Risk Management 71

Harvard Business Review

JULY 13, 2017

Indeed, the gap between firms in the top 10% by productivity and those in the bottom 10% increased by approximately 14% from 2001 to 2012. The pay gap between the top- and bottom-paying firms in the same sector has increased by more than 12% from 2001 to 2012.

Productivity 11

Productivity Products Policies Bottom-up 11

Harvard Business Review

MAY 3, 2016

It’s worth noting that the companies and business units in my study were tracked between 2001 and 2007. Q: How long does this process generally take? One of JLL’s main clients, Bank of America [BofA], told JLL in 2001 that it no longer wanted to deal with each of JLL’s business units independently.

Education 8

Education Execution Content Cooper 8

Harvard Business Review

NOVEMBER 20, 2017

Strategy development at Dell is no longer a batch process tied to some planning calendar; it is a continuous process. Webvan was forced to cease operations by 2001. Once they address an issue and make a decision, they allocate the resources needed and turn to the next issue on the agenda. Value flexibility.

Execution 8

Execution Strategy Contingency Plans Company 8

Harvard Business Review

MAY 13, 2014

They’ve missed almost every technological breakthrough of the past decade — and yet they earned $237 billion in operating income from 2001 to 2013 working off a strategy that was in place in the mid-1990s. Microsoft is in the supposedly volatile technology sector. It’s easy to get caught up in the hype.

Sull 10

Sull Competitive Advantage Porter Innovation 10

Harvard Business Review

MAY 18, 2017

“The Processes of Organization and Management” (1998) explains why Garvin and others had grown so interested in using processes as a window into general management. . To quote the article, “If organizations are ‘systems for getting work done,’ processes provide a fine-grained description of the means.”

Management 9

Management Balanced Scorecard NPV Article 9

Harvard Business Review

MARCH 20, 2014

According to another , “GM has said the issue was discovered as early as 2001, and in 2004, a company engineer ran into the problem during the testing phase of the soon-to-be-released Chevrolet Cobalt.”. Auto industry Change management Crisis management Failure Leadership Manufacturing Operations'

Report 8

Report Learning-by-Doing Crisis Management CEO 8

Harvard Business Review

NOVEMBER 19, 2018

By now, the core functions of IT—data storage, data processing, and data transport—have become available and affordable to all. Walmart is the country’s largest employer and largest company by revenue and it reached that position through an operating model made possible by proprietary logistics software.

Software 8

Software Company Competitive Advantage Henderson 8

Strategy Driven

MARCH 11, 2011

The Enron scandals of 2001 and 2002 focused only upon cooked books audit committees and deal making. Enron did not demand enough accountability, fairness, ethics and operational autonomy from its outside auditor. Capitalization is stretched beyond limits, and operations advance in a cash-poor mode. Executives never stayed long.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57