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Five Reasons WHY Leaders Need Emotional Intelligence Training

The Center For Leadership Studies

Fortunately, the surgeon operated before the worst could happen and my husband recovered completely. McClelland’s findings in a 1996 study showed that “when senior managers had a critical mass of Emotional Intelligence capabilities, their divisions outperformed yearly earning goals by 20%. Jossey-Bass; 2011:17. 3 Goleman D.

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Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!

Eric Jacobson

Since 2002, Debbie has served as a judge for the Web Marketing Association’s annual web award competition. I am known to say, “I would rather pay for a meal than getting it free, because if it were free, someone provided such horrible service or the meal was wrong, and a manager believed that by not paying, everything was made better.

Brand 65
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Be More Productive Now: Mindful Strategies for Increasing Performance

Strategy Driven

Based on thousands of years of practice, mindfulness techniques enable people to manage their attention, improve their awareness, and sharpen their focus and clarity. He is the founder of The Potential Project – a leading global provider of corporate based mindfulness solutions operating in 20 countries. Then return to your work.

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Social Media Demystified

N2Growth Blog

Blogging since 2002, being actively involved in digital marketing since the early 90′s, and being online since the days of the ARPANET I have a bit of history with most things digital. I forget who it was, but some researcher determined that a person can really only manage relationships with about 150 people.

Media 382
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How to Create Remarkable Teams PART 2 – Collaboration

Ask Atma

So the designer teaches everyone about UX/AI, the coders teach about their development methodology, the project managers teach about agile protocols, and the sales people describe what it is like in the field. Emotional control – successful anger and/or frustration management. Curiosity – inclination to learn.

Team 52
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Top 16 Books for Human Resource and Talent Management Executives

Chart Your Course

Every HR, OD professional, and management consultant should at the very least be aware of their existence, if not well-versed in their ideas and theories. In one of the defining management studies carried out in the 90s, Collins and his team complied a list of 1,435 companies in search of those special few that could truly be called “great.”

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What Europe Can Teach the US About Gender in the Boardroom

Harvard Business Review

Norway has had a quota since 2002, and women now make up more than 40% of board members. France introduced quotas in January 2011, and in one year, the number of women on boards took a grand jeté of 10 percentage points to 22%. Italy and the Netherlands have also seen an increase since adopting quotas.