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Winning Now, Winning Later: Playing the Infinite Game

Leading Blog

W HEN David Cote became CEO of Honeywell in February of 2002, the company was a train wreck. By taking the right actions to improve operations now, we could position ourselves to improve performance later, while the reverse would also hold true: short-term results would validate that we were on the right long-term path.

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SERVANT Leaders are Needful – Acronym Model

Modern Servant Leader

Operating environments change rapidly. For the drill press operator (who should be voting on the kind of tool to use) to vote on whether to declare a stock split would be equally foolish. These include the following from Spears and others, Frick & Sipe as well as Russell & Stone (2002). The only constant is change.

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Five Reasons WHY Leaders Need Emotional Intelligence Training

The Center For Leadership Studies

Fortunately, the surgeon operated before the worst could happen and my husband recovered completely. Researchers Stein and Book report, “… studies have shown that [IQ] can serve to predict between 1 and 20% (the average is 6%) of success in a given job. 2 Stein S, Book H. 1 Nielsen NC, D’Auria G, Zolley S. Jossey-Bass; 2011:17.

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Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!

Eric Jacobson

Since 2002, Debbie has served as a judge for the Web Marketing Association’s annual web award competition. Whenever I have had a bad customer experience, I wonder how the outcome could have been positive rather than negative. They need to provide positive reinforcement to their teams. Debbie Laskey: Two words: TAKE OWNERSHIP!

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An Interview with Larry Spears, a Servant-Leadership Legend

Modern Servant Leader

Larry's Leadership Books Books 36:08. Larry has written a ton of books and knows a great deal about Greenleaf’s views on servant-leadership. So, we began to talk about the idea of moving back to Indianapolis if we could find the right position. Bad Boss to Servant-Leader Bad Boss 6:12 24:18. Full Interview Transcript.

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How to Create Remarkable Teams PART 2 – Collaboration

Ask Atma

Sociologists (Luhman, Gambetta, Barber, Giddens, Sztompka, et al) are concerned with the position and role of trust in social systems and this sociological perspective has brought important insight into the nature of trust within a system and the differing ways to measure trust among the participants in the system.

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An Interview with Larry Spears, a Servant-Leadership Legend

Modern Servant Leader

Larry's Leadership Books Books 36:08. Larry has written a ton of books and knows a great deal about Greenleaf’s views on servant-leadership. So, we began to talk about the idea of moving back to Indianapolis if we could find the right position. Bad Boss to Servant-Leader Bad Boss 6:12 24:18. Full Interview Transcript.

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