Harvard Business Review

JANUARY 9, 2014

Companies have long developed and managed their sales people differently from other employees, placing great emphasis on individual performance. From 2002 to 2012, the impact of individuals’ task performance on unit profitability companywide decreased, on average, from 78% to 51%.

Team 10

Team Metrics Compliance Attrition 10

Harvard Business Review

JANUARY 10, 2012

In their role of stewards of policy compliance, they can tend to be a brake on change. Over the last decade, HR at IBM took a number of steps to help drive operational improvement: Delivered the new skills IBM needed at the front lines. Another ripe area for innovation is knowledge management and the impact of social media.

Globalization 15

Globalization Human Resources Diversity Long-term 15

Harvard Business Review

AUGUST 17, 2015

But the rules and expectations are different when you’re managing a freelancer who isn’t fully employed by your company. Many managers assume that they don’t need to tend to freelancers as much as they do regular employees—and there’s some truth to that, says Dan Pink, author of Free Agent Nation and Drive.

Management 8

Management Tips Performance Review Project 8

Harvard Business Review

AUGUST 6, 2014

The number of internet users in China stood at roughly 5 million in 1999 but grew to 40 million in 2002, by which time it was clear that Yahoo was not getting the traction that local Chinese internet companies were seeing. search engine company Inktomi in 2002. The company was owned by management, venture capitalists, and SoftBank.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

AUGUST 10, 2016

On August 1 Uber announced that it is selling its Chinese brand and operations to Didi Chuxing for $1 billion, its annual burn rate in that market, in exchange for a 20% stake in the local competitor. And that the two companies’ CEOs, Travis Kalanick and Cheng Wei, would take seats on each other’s boards.

Network Economy 8

Network Economy Globalization Discount Constraint 8