The Practical Leader

FEBRUARY 13, 2012

The L-word makes hard-nosed managers squirm. These are the same managers loudly pronouncing goals of higher employee engagement and increased customer loyalty. These managers use lots of “leader-speak” about vision, values, engagement, or caring but their rhetoric is heartless and empty.

Airlines 53

Airlines P&L Collins Leadership 53

Ask Atma

MAY 20, 2012

So the designer teaches everyone about UX/AI, the coders teach about their development methodology, the project managers teach about agile protocols, and the sales people describe what it is like in the field. Emotional control – successful anger and/or frustration management. Curiosity – inclination to learn.

Team 52

Team How To Knowledge Management Self-aware 52

Harvard Business Review

MAY 29, 2012

As the Harvard Business School's Michael Jensen put the argument in a 2002 article , "Any organization must have a single-valued objective as a precursor to purposeful or rational behavior. In effect it leaves the manager with no objective.". It is logically impossible to maximize in more than one dimension at the same time.

Short-term 14

Short-term Long-term Objective Customer Loyalty 14

Harvard Business Review

NOVEMBER 29, 2013

percent average annual increase in GDP in 1990 to 2002, and 7.2 percentage points in 1990-2002, and 0.3 Moreover, the population is aging and the size of the labor force is set to plateau in 2016 (See “China’s Labor Market” chart below). This is the overarching goal of China’s 2010-2015 plan.

GDP 13

GDP Supply Chain Globalization Technology 13

Harvard Business Review

AUGUST 17, 2015

But the rules and expectations are different when you’re managing a freelancer who isn’t fully employed by your company. Many managers assume that they don’t need to tend to freelancers as much as they do regular employees—and there’s some truth to that, says Dan Pink, author of Free Agent Nation and Drive.

Management 8

Management Tips Performance Review Project 8

Harvard Business Review

OCTOBER 20, 2011

This means using direct observation, conducting practical experiments, and engaging directly with evidence, rather than relying on opinion, whim, and analysis alone (and, as a prior management consultant, I would include pure market analysis void of testing in this category). Markets down? Market hype? Competition severe?

Skills 15

Skills Leadership Airlines Long-term 15

Harvard Business Review

JANUARY 10, 2012

But in a world in which bringing managers in every year for a week of offsite training is so 1960s, how do you make the leadership development process relevant to the global economy? In growth markets like Kenya and Malaysia, people needed to develop marketing and innovation skills. people already had that experience.

Globalization 15

Globalization Human Resources Diversity Long-term 15

Harvard Business Review

AUGUST 17, 2012

They're a metric, not a goal. That's because there's little legal or historical justification for making shareholder wealth maximization the goal of the corporation (Stout's 2002 Southern California Law Review article, " Bad and Not-So-Bad Arguments for Shareholder Primacy ," is the best summary of the evidence on this).

Short-term 13

Short-term Collins Bottom-up Long-term 13

Harvard Business Review

OCTOBER 25, 2013

Instructors wear the clothing at in-store events like self-defense and goal-setting workshops, simultaneously building product awareness and forging ties with local communities. But marketing plays a broader role in shaping a brand. Good marketing helps ensure that brands are meaningful, different, and salient.

Apparel 8

Apparel Brand Sports Advertising 8

Harvard Business Review

JULY 17, 2018

Our goal was to determine whether, how, and why feelings of rivalry between competitors influenced their propensity to take risk. ” We then collected nine years of play-by-play data (2002 – 2010), totaling almost half a million unique plays. Take conversions after touchdowns. accounting).

Participative 9

Participative Rogers Influence Survey 9

Harvard Business Review

MAY 28, 2018

Notably tech firms acquired an average 250 tech companies annually between 2002 and 2011 and 350 in the years since. The value that an acquisition has depends on the alternatives that are available to achieve the same strategic goals and how long they will take. Defensive Moats.

Company 8

Company Business Model Price Technology 8

Harvard Business Review

JANUARY 9, 2014

Companies have long developed and managed their sales people differently from other employees, placing great emphasis on individual performance. From 2002 to 2012, the impact of individuals’ task performance on unit profitability companywide decreased, on average, from 78% to 51%. In one account alone, the improvements have driven $3.5

Team 10

Team Metrics Compliance Attrition 10

Harvard Business Review

DECEMBER 24, 2014

I managed my restaurant from my hospital bed, by writing the menus, for example. ” And she admits she “was not initially the best manager.” ” “It took a while for me to understand that management is an art… I learned that you really can’t expect everyone to be just like you.

Career 13

Career Learning-by-Doing Hedge Creativity 13

Strategy Driven

OCTOBER 11, 2013

Along the way, many defective tires hit the market, subsequently causing SUV rollovers, damage and, in some cases, deaths. Current management of both companies were ill-advised on handling the crises. K-Mart closed 617 of its under-performing department stores and filed for Chapter 11 bankruptcy reorganization in 2002.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Strategy Driven

FEBRUARY 4, 2011

Yet, most CEOs were never trained on how to be CEOs, with all the responsibility, people skills, leadership and ethical management that must go along with the job. This book states the case for more of a macro-focused approach to management. billion as the stock market plummeted, amid a crisis of investor confidence.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Harvard Business Review

JANUARY 20, 2012

When Palmisano took over in early 2002, IBM had four main businesses each organized on a global basis: hardware, software, services (such as back-office outsourcing), and personal computers (PCs). In a near-miraculous feat of management, those consultants were partnered with technologists and successfully integrated into the company.

Software 15

Software Outsourcing Committee Consultative 15

Harvard Business Review

OCTOBER 8, 2012

Managers should 1) tout the competence of the different team members and 2) ensure that the team has clear goals that everyone understands. When assembling a virtual team, managers often assume that people will mainly be interested in what their fellow team members can do, as opposed to who they are as individuals.

How To 9

How To Environment Storytelling Bond 9

N2Growth Blog

SEPTEMBER 29, 2010

They are able to play the role of ambassador, emissary, influencer, coach, facilitator, expediter, lobbyist, buffer/shield, crisis manager, negotiator, publicist, strategist, tactician, mentor, consultant, counselor, collaborative thinker and in some cases partner, based upon what the client needs.

Blog 322

Blog Mentor Advice Brand 322

Harvard Business Review

JUNE 19, 2015

In 2002 I worked with a client at a large global electronics company. The result: Market success for the product and the company was purchased by Google for $3.2 It is fine to explore new market areas like this, but spending months or years without figuring out the details is dangerous and wasteful. billion in 2014. Fix or kill?

Productivity 8

Productivity Products Long-term Marketing 8

Strategy Driven

MARCH 11, 2011

The Enron scandals of 2001 and 2002 focused only upon cooked books audit committees and deal making. It was very ‘old school’ (a management style that was 40 years obsolete), though it pretended to be ‘new school.’ When goals are only in financial terms, the company is disproportionately lopsided.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57