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Rookie Talent: Avoiding a Kodak Moment

Leading Blog

The largest, best-educated generation in history has become an under-utilized resource, vastly unprepared to move into positions of responsibility and leadership. The lack of skill development and leadership development among Generation Y affects every generation. So how do we lead this generation of rookie talent?

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These Are the People You Need on Your Startup Team

Chart Your Course

Business leadership researchers tell us that the best traits for your CFO are emotional stability and global ethics. In the days after the Sarbanes-Oxley Act of 2002 (SOX), a chief executive cannot hide behind the acts of the CFO. If you are creating a technology empire, you will need a customer care department.

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Success Begins with Quality Customer Service

Chart Your Course

A great product alone is not enough to sustain and grow revenues in a global marketplace with seemingly endless options for customers to consider. The 2013 GE Capital Major Purchase Shopper Study found that 81 percent of consumers will research a product online before buying it. Live Chat Online.

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Can You See What I See?

Lead Change Blog

Many years later I learned the technique for using black light technology. Using this as their premier presentation forum, these executives mapped out in stories and pictures staged changes that would be made over the course of a few years to keep the company solvent, productive, and thriving, not just surviving.

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Corporate Social Responsibility (CSR)

Coaching Tip

The goodwill and more passionate relationship generated within the community translates into a far higher demand for our products and services, into more love and loyalty for our brand, and so into major contributions to the bottom line. Managing Productivity and Morale. Dr. Saad Al Barrak has been a pioneer of this Arab renaissance.

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10 Characteristics Of High-Performing Teams

Tim Milburn

The leadership of the team shifts from time to time, as appropriate, to drive results. He is also the co-author of the business best-seller Momentum: How Companies Become Unstoppable Market Forces (Harvard Business School Press, 2002). Each team member carries his or her own weight and respects the team processes and other members.

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Employee Relationships is a Serious Employer Responsibility

HR Digest

Gennard and Judge (2002) state, “Employee relations is a study of the rules, regulations, and agreements by which employees are managed both as individuals and as a collective group, the priority given to the individual as opposed to the collective relationship varying from company to company depending upon the values of management.

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