Chart Your Course

JANUARY 13, 2017

In the days after the Sarbanes-Oxley Act of 2002 (SOX), a chief executive cannot hide behind the acts of the CFO. According to research published in the Journal of the Academy of Marketing Sciences, coachability is the trait you are looking for in a sales team. Your CFO should be Captain America with the emotional range of a rock.

CFO 100

CFO Chief Financial Officer Team Ethics 100

Chart Your Course

OCTOBER 27, 2014

But eConsultancy’s 2013 Cross-Channel Marketing Report found that 70 percent of business owners feel acquisitions are definitely more expensive than retention. Regardless of where you sit on this issue, it’s safe to say customer retention is important to every business. Visit our customer service training programs.

Quality 182

Quality Succession White Paper Customer Loyalty 182

Great Leadership By Dan

JUNE 21, 2012

Today, the inverse is true if you want to motivate a team that is increasingly mobile, global and socially driven. But are your resources truly applied as optimally as possible to your market opportunities in a way that best serves the total business?

Incentives 258

Incentives Agility Resources Follow-up 258

Steve Farber

MARCH 27, 2017

Researchers with Deloitte , for instance, found that “ mission-driven ” companies typically are first or second in their market segment, have 30 percent higher levels of innovation, and have 40 percent higher retention levels. “They aren’t used to it, so they think there’s an ulterior motive,” Gill said.

Company 40

Company Mission Statement Market Segmentation Franchising 40

Harvard Business Review

JUNE 18, 2018

When Apple CEO Steve Jobs approached AT&T about partnering on a new kind of mobile phone — a touchscreen computer that would fit in your pocket — Apple had no expertise in the mobile market. Daniel Kahneman, the 2002 Nobel prize laureate and psychologist, has said that if he had a magic wand, he’d eliminate it.

Stephenson 10

Stephenson Kahneman CEO Commitment 10

Harvard Business Review

SEPTEMBER 19, 2017

This demographic trend has important implications for the labor market. Our data came from five biennial surveys conducted between 2002 and 2011 for the English Longitudinal Study of Aging funded by the UK government. Aging individuals are not always able to find satisfactory outlets for their abilities.

Quality 12

Quality Career Entrepreneur Survey 12

Harvard Business Review

MAY 20, 2016

In an effort to explore executives’ motivations for serving on boards, we looked at how board service is evaluated in the executive labor market. in 2004, and in 2005, her total compensation from her home firm, Whole Foods Market Inc., For instance, executive Glenda Jane Flanagan joined the board of Credit Acceptance Corp.

Execution 9

Execution P&L CEO COO 9

Harvard Business Review

MAY 28, 2018

Notably tech firms acquired an average 250 tech companies annually between 2002 and 2011 and 350 in the years since. When the talent in a target is young, motivated and unencumbered by the drag of legacy IT processes, why not create an offshoot that replicates the same circumstances? And the company had plenty of motivated talent.

Company 8

Company Business Model Price Technology 8

Harvard Business Review

NOVEMBER 24, 2010

Let's take another example: AT&T's acquisition of cable companies TCI, MediaOne and Cablevision (Boston only) for approximately $130 billion in 1999-2000 and its subsequent sale of the resultant AT&T Broadband to Comcast for $44 billion in 2002. It is difficult to destroy that much value in only two years!

Strategy 14

Strategy Construction Motivation Incentives 14

Harvard Business Review

MARCH 11, 2015

billion from 2010 through 2013), it would probably still be bankrupt but for the booming Chinese market. Going forward, GM will need all the financial resources it can muster to produce automobiles that buyers in diverse global markets want at prices that they are willing to pay. billion worth of buybacks from 1986 through 2002.

Hedge 8

Hedge Company Automotive Restructuring 8

Harvard Business Review

JANUARY 10, 2012

Attracting, retaining, and motivating employees are all core. In growth markets like Kenya and Malaysia, people needed to develop marketing and innovation skills. We came up with ' Global Enablement Teams ': we took the top people in mature markets and assigned them to help and mentor people in the growth markets.

Globalization 15

Globalization Human Resources Diversity Long-term 15

Harvard Business Review

JANUARY 13, 2014

In 2002, unsure of what to do with his life, he takes off to surf in Indonesia and Australia. We’re naturally motivated to solve them. How come every time I write marketing copy, it sounds boring when I look at it the next day? He wants to capture live-action shots from his surfboard. They poke us and get under our skin.

Video 12

Video Brainstorming Learning-by-Doing Loyalty 12

Harvard Business Review

JULY 28, 2011

Over the past several years, PARC — spun off as an independent, wholly-owned subsidiary of Xerox in 2002 — has reinvented itself as a font of innovation for Xerox and a variety of other organizations worldwide. PARC fell off the innovation radar screen. government, and it does a brisk business in IP licensing.

Innovation 13

Innovation Business Model Wilde Brainstorming 13

Harvard Business Review

JULY 17, 2018

There are many stories highlighting the benefits of rivalry, from how it makes competitors more motivated to how it helps them perform better. ” We then collected nine years of play-by-play data (2002 – 2010), totaling almost half a million unique plays.

Participative 9

Participative Rogers Influence Survey 9

Harvard Business Review

MAY 7, 2013

Whereas her Nigerian parents tended to give indiscriminately to poor people, with religion as the driving motivator, Saraki has embraced a more structured, purpose-driven approach to giving. "I Between 2002-2013, emerging market and developing economies averaged a 6.5% I took it up from data. growth in GDP.

Globalization 8

Globalization Venture Capitalist Class GDP 8

Harvard Business Review

MAY 30, 2013

One key reason for shareholders'' positive tone is that the stock market has been doing well. To a large extent, say-on-pay — which was introduced in the UK in 2002 and has spread to several other countries, most recently Switzerland — is a simple exercise in bandwagon-following. That''s up from 69% in 2012 and 2011.

Hedge 8

Hedge Asset Management Incentives Outsourcing 8

Harvard Business Review

SEPTEMBER 27, 2011

When I first read Moneyball: The Art of Winning An Unfair Game (the book that inspired the movie that opened this past weekend), I was struck by the similarities of the challenges that General Manager Billy Beane faced in 2002 to those that business employers face as they try to achieve the best returns on their talent investments.

Competitive Advantage 11

Competitive Advantage Budgeting Construction Open-book 11

Harvard Business Review

APRIL 12, 2011

It was a market thing. I will always remember a meeting I had in September 2002 with my literary agent — a wonderful woman known for her business acumen and brutal honesty. In concrete ways I was highly motivated. My books were not selling. Where did my self-reinvention energy come from? Time was not on my side.

Career 13

Career Policies Commitment Committee 13

Harvard Business Review

JANUARY 4, 2013

"By almost any market test, economics is the premier social science," Stanford University economist Edward Lazear wrote just over a decade ago. Two years later, in 2002, the co-leader of that invasion, Princeton psychology professor Daniel Kahneman, won an economics Nobel (the other co-leader, Amos Tversky, had died in 1996).

Tversky 11

Tversky Crisis Levitt Consensus 11

Harvard Business Review

AUGUST 17, 2015

How do you best motivate someone who you don’t have formal authority over? “To be a successful freelancer, you need to be self-motivated and able to work without someone looking over your shoulder,” says King. “Pay them market rate,” says Pink, “and if you value their work pay them more.”

Management 8

Management Tips Performance Review Project 8

Harvard Business Review

SEPTEMBER 13, 2011

Bill George is best-known as the former CEO of Medtronic, where the company's market cap grew from $1.1 Upon his retirement in 2002, Bill invented a new life and purpose (by making little bets, I might add shamelessly) to write and to teach. billion to $60 billion during his tenure.

Open-book 9

Open-book Chemicals Chief Operating Officer Goleman 9

Strategy Driven

FEBRUARY 4, 2011

billion as the stock market plummeted, amid a crisis of investor confidence. We have been subjected to the second longest bear market in history, the longest being that of the Great Depression. The stock market is down 25%. Congress enacted the Sarbanes-Oxley Act, corporate reform legislation, in 2002.

Ethics 58

Ethics Cost Crisis Learning-by-Doing 58

Harvard Business Review

JULY 18, 2016

A second motivation to lower pay is to reduce inequality. Thus, while the motivation to reduce inequality is sound, a focus on pay ratios may have similar unintended consequences – and could even increase inequality. Firms do market research consulting customers, but don’t put them on the board.

CEO 8

CEO Golden Parachute Politics Short-term 8

Harvard Business Review

OCTOBER 28, 2016

Each ad in the series highlights an example of Trump’s statements and behavior as motive for conversion. Apple hired the great documentarian Errol Morris to film its 2002 “Switchers” campaign. In a series of conversations leading up to the U.S. Graves: Well, her campaign didn’t stop at the remake.

Audience 8

Audience Film Public Relations Loyalty 8