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Winning Now, Winning Later: Playing the Infinite Game

Leading Blog

W HEN David Cote became CEO of Honeywell in February of 2002, the company was a train wreck. By taking the right actions to improve operations now, we could position ourselves to improve performance later, while the reverse would also hold true: short-term results would validate that we were on the right long-term path. He did both.

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First Look: Leadership Books for June 2020

Leading Blog

Research has shown that teams and individual employees are overwhelmingly dissatisfied with the degree of accountability demonstrated by their leaders. Effective teams need responsible and accountable leaders?the Leadership accountability is a major issue in organizations around the globe. the solution seems simple.

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Helping New Employees Into Healthcare

The Horizons Tracker

The program, operated by Inspira in partnership with the North Cumbria Integrated Care NHS Foundation Trust, aims to provide job seekers with employability skills and practical work experience. I worked in Primary Education since 2002 as it worked around my family life when my children were young.

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Building Trust Through Behavioral Integrity

Great Leadership By Dan

Tony Simons’ powerful article, “ The High Cost of Lost Trust ,” appeared in the Harvard Business Review in 2002. In that piece, he described his team’s efforts to examine a specific hypothesis (“Employee commitment drives customer service”) in the US operations of a major hotel chain. Significantly higher profits!

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SERVANT Leaders are Needful – Acronym Model

Modern Servant Leader

Operating environments change rapidly. So leaders should create opportunities to listen to their teams. Furthermore, this behavior encourages action from the team. For the drill press operator (who should be voting on the kind of tool to use) to vote on whether to declare a stock split would be equally foolish.

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Five Reasons WHY Leaders Need Emotional Intelligence Training

The Center For Leadership Studies

Fortunately, the surgeon operated before the worst could happen and my husband recovered completely. McKinsey recently noted, “Numerous studies show that in a business-as-usual environment, compassionate leaders perform better and foster more loyalty and engagement by their teams. The secret of organizational change is empathy.

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Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!

Eric Jacobson

Since 2002, Debbie has served as a judge for the Web Marketing Association’s annual web award competition. However, leaders and their brand marketing/marketing/PR teams must have a “social media strategy” that aligns with their overall marketing plan for response and engagement, or the communication with their audiences will fail.

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