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Are Your Sales Reps Spending Too Much Time in Front of Customers?

Harvard Business Review

At SEC Solutions, we've been tracking how reps spend their time since 2003. But before you pine for the "good old days" when reps spent more time in the customer's office than in yours, what if we told you that having your reps spend less time face-to-face with your customers might actually be a good thing?

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Do Commodities Speculators Make Things Cost More?

Harvard Business Review

And the consensus among economists has for decades been that commodity speculation clearly serves a useful purpose — so more of it can''t hurt, right? It seems pretty clear that the big rise in oil prices since 2003 has been driven by fundamental forces of supply and demand. A 1973 followup , however, was inconclusive.

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