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New Ways to Collaborate for Process Improvement

Harvard Business Review

Emerging social networking technologies offer new ways to overcome these boundaries. To overcome these problems, many companies are now using or experimenting with "idea management" software applications. It was far easier to create the technology than to get the management agreement to use it across functions and country units.

Process 15
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Zappos’ CEO on Using Corporate Relocation to Preserve Customer-Led Culture

Harvard Business Review

One of the most significant came in early 2004 when we decided to relocate from San Francisco to Las Vegas. We also lost some good people: Our star software developer loved San Francisco and decided not to leave. In the years since Zappos was founded, we’ve had to make some big decisions. We’ve also expanded far beyond shoes.

CEO 8
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The U.S. Media’s Problems Are Much Bigger than Fake News and Filter Bubbles

Harvard Business Review

Media companies are experiencing an extreme form of competition that comes with digital technologies: Everyone is a media company today. Yet by 2004 its market share was down to 3%. Because more people used PCs, and wrote software for them, they became the default choice for nearly everyone. Apple learned this the hard way.

Media 11