The Horizons Tracker

AUGUST 31, 2023

In a previous article , I explored how technology is generally not feeding through into productivity statistics. Data shows that despite considerable advances in technology in the last decade, productivity has largely remained flat. and France.

Productivity 114

Productivity Products Management Participative 114

Harvard Business Review

FEBRUARY 18, 2011

I was so taken with it that I've adapted it for my exec ed classes to help CIOs learn how to speak difficult truths more easily and effectively. The bad news usually isn't one-dimensional; if a technology is out of date, the processes being used by the workforce are probably outdated too. Enlist a business ally. Stick to the facts.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

OCTOBER 21, 2013

They’re envisioning well-designed, self-contained environments, tricked-out with the latest high-tech, high-touch technology. A food company, for example, outfits vehicles with entire kitchens to demonstrate the most effective and creative ways to use its specialty food ingredients in food service operations.

B2B 8

B2B B2C Education Travel 8

Harvard Business Review

JANUARY 3, 2014

One of the most significant came in early 2004 when we decided to relocate from San Francisco to Las Vegas. When we started to look at new locations for our call center operations, we initially considered outsourcing to India or the Philippines and met with a few potential providers. We’ve also expanded far beyond shoes.

CEO 8

CEO Call Center Real Estate Merchandising 8

Harvard Business Review

DECEMBER 22, 2014

America’s largest insurer, Allstate, announced plans to invest $1 billion in its India operations. Choose the right India country manager: The role of country manager for India can mean many things depending on the scope of operations and the structure of an organization. But they need to be alert to the following four signposts.

Venture Capitalist 9

Venture Capitalist Price Marketing Learning-by-Doing 9

Harvard Business Review

NOVEMBER 19, 2013

While former management consultants are not frequently chosen as CEOs — our research noted 28 former management consultants with five-plus years of consulting experience out of a total of 541 CEO transitions between 2004 and 2010 — the evidence we’ve uncovered here would suggest that, as a class, they are fully worthy of consideration.

Consultative 8

Consultative CEO Management Short-term 8