Harvard Business Review

JUNE 2, 2015

The logic sounds compelling: A customer-centric structure , as the approach is known, can help a company understand its customers better, develop deeper relationships with them, and improve customer satisfaction. Its adoption of customer-centricity yielded a 36% increase in return on assets over the four-year period after the restructuring.

Restructuring 8

Restructuring Company Henderson Health Care 8

Harvard Business Review

OCTOBER 6, 2011

Investors favorably receive projects with long-term payoffs, particularly those in research and development. Should we restructure the organization to lower costs and at least partially offset the loss of revenue? We had done a restructuring in 2001 with a significant number of layoffs. We viewed restructuring as a last resort.

Restructuring 8

Restructuring Long-term Short-term Leadership 8

Harvard Business Review

APRIL 18, 2012

This was just one round in a developing fight over the rules and norms that govern the international political economy. It's stunning today to read the NIEO demands—because they are almost exactly the same as what Supachai Panitchpakdi, head of UNCTAD and previously Director General of the WTO (2002-2005), is now calling for.

Globalization 11

Globalization Banking Restructuring Politics 11

Harvard Business Review

JULY 21, 2011

But, as the story of Samsung demonstrates, recruitment is very much on the minds of emerging-market companies. In the next few years, in the wake of a restructuring of Turkish monetary policy, the sector revived. By 2005, Garanti began to open branches and grow rapidly. Group merged its three banks (Körfez, Osmanl?,

Banking 12

Banking Crisis Restructuring Reputation 12

Harvard Business Review

DECEMBER 10, 2012

Its corporate development group looked at upwards of 150 targets a year, and used a remarkably efficient screening process that rejected any potential acquisition that didn't make good sense strategically. The company did not overlook small deals if they contributed to the development of critical capabilities. IBM-Lenovo.

Due Diligence 15

Due Diligence EBITDA Health Care Gordon 15

Harvard Business Review

JULY 15, 2013

The fastest-growing segments of America''s job market — by far — are temporary and part-time employment. The profound difference between today [2010] and 2005 is that good hires looked like better investments than great tweaks back then. Amazon has its below-the-radar " Mechanical Turk " workplace market.

Human Capital 8

Human Capital Real Estate Human Resources Disruptive Innovation 8

Harvard Business Review

FEBRUARY 24, 2015

The first category is exogenous factors over which the business has little control: the growth of the markets into which it sells; the competitive intensity and thus the average profitability of the industry in which it operates; or the fragmentation of its industry and thus the scope for a growth-by-acquisition approach.

Chemicals 8

Chemicals How To Kahneman Reputation 8