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Adaptation of the 14 Points to Medical Service

Deming Institute

Deming’s 14 points for management have been put into various specific contexts by people over the years. Restructure training. Provide operational definitions of all jobs. Supervision belongs to the system and is the responsibility of the management. Improve supervision.

Deming 28
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Customer-Centric Org Charts Aren’t Right for Every Company

Harvard Business Review

managers , he said the proportion of U.S. firms with structures organized around customers would grow from 32% to 52% as firms raced to build customer-centric organizations, and he interviewed companies including IBM and Systems Group that had announced customer-centric restructurings. In his 2006 survey of U.S.

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Followership : Blog | Executive Coaching | CO2 Partners

CO2

And perhaps more importantly, anyone occupying a position of authority plays a followership role at times, as first-line supervisors report to mid-level managers, mid-level managers report to vice-presidents, vice-presidents report to CEOs, CEOs report to Boards of Directors, etc.

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How to Know If a Spin-Off Will Succeed

Harvard Business Review

The first category is exogenous factors over which the business has little control: the growth of the markets into which it sells; the competitive intensity and thus the average profitability of the industry in which it operates; or the fragmentation of its industry and thus the scope for a growth-by-acquisition approach.

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Innovating Around a Bureaucracy

Harvard Business Review

Consider the story of the Business Transformation Agency of the Department of Defense, which was founded in 2005 under Defense Secretary Rumsfeld, and "disestablished" in 2011 by Defense Secretary Gates. Under Rossotti's guidance, the IRS reorganized from a geographic structure to four new customer-oriented operating divisions.

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Who’s Responsible for the Walmart Mexico Scandal?

Harvard Business Review

The report describes the company’s governance response and changed compliance framework — from holding 20 audit committee meetings in 2014, to substantial organizational restructuring, to enhanced education and training. Also at issue are what and when management told the board and what processes the board had for oversight.

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Better Value in Health Care Requires Focusing on Outcomes

Harvard Business Review

In 2005, when Prof. For example, in 2008 the network discovered high rates of complications in bariatric surgery patients who had deep venous thrombosis (DVT) filters placed during their operation. The conclusion was disheartening – on most procedure types, TCH significantly underperformed. The final result?