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Front-line versus Top-down

LDRLB

To be more specific, I believe that the front-line is about management and situational leadership is about how to manage , not necessarily lead, teams with diverse backgrounds (Hersey and Blanchard, 1972). In addition, managers should respond different to each individual, since maturity levels are different.

Hersey 68
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Helping People Achieve Their Goals

Marshall Goldsmith

The real problem is the managers who lack either the courage or the discipline required to deliver effective feedback. Managers often confuse two terms that appear to be synonymous but are actually quite different: simple and easy. Managers need to personally buy in to the value of a long-term investment in their own development.

Goal 137