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How This Lingerie Store Boosted its Bottom Line, Despite the Downturn

Harvard Business Review

After a consultation, several measurements, and trying on a range of options from different brands, the happy customer left the store feeling fabulous — and with lots of purchases in tow. From the first quarter of 2007 to 2008 bankruptcy filings for small businesses grew 33%. What we found was literally a blueprint for success.

TSR 15
article thumbnail

How This Lingerie Store Boosted its Bottom Line, Despite the Downturn

Harvard Business Review

After a consultation, several measurements, and trying on a range of options from different brands, the happy customer left the store feeling fabulous — and with lots of purchases in tow. From the first quarter of 2007 to 2008 bankruptcy filings for small businesses grew 33%. What we found was literally a blueprint for success.

TSR 8