Remove 2009 Remove 2010 Remove Innovation Remove Six Sigma
article thumbnail

Overcoming Leadership Myopia

Michael Lee Stallard

Research from two well-respected organizations makes it clear that we have a big collective blind spot that’s dragging down productivity, innovation and economic performance. All the Six-Sigma, Lean, benchmarking and metrics in the world won’t help us lead people if we fail to recognize these realities.

article thumbnail

Avoid Doing the Wrong things Righter…But, “By What Method?”

Deming Institute

In one of his conversations found on YouTube and posted on January 11, 2010 (the year following his death), Dr. Ackoff provides the following insight about leaders doing the “right and wrong” things in the systems they lead: Peter Drucker said “There’s a difference between doing things right and doing the right thing.” 2010, January).

Covey 69
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Integrating Maintenance of Board Certification and Health Systems’ Quality-Improvement Programs

Harvard Business Review

To address this shortcoming, Mayo Clinic formed a partnership in 2009 with the American Board of Family Medicine, the American Board of Internal Medicine, and the American Board of Pediatrics to create a pilot program: the Multi-Specialty Portfolio Program for Part IV MOC. Leading Health Care Innovation.

article thumbnail

What Social Entrepreneurs Can Teach Your Company's Future Leaders

Harvard Business Review

A 2010 IBM survey found that 79% of global chief executives foresaw "high or very high complexity" over the next five years, but only 49% felt their organization was prepared to handle it. As the business environment becomes increasingly complex and interconnected, few leaders express confidence in their companies' ability to adapt.

article thumbnail

Why Your Customers Hate You and How to Fix It

Skip Prichard

More importantly, he offers concrete examples of how any organization—large or small, and regardless of industry—can innovate in ways that delight customers and attract top-level talent. What do leaders often get wrong when they think of innovation ? Many of them have little understanding of what innovation actually means.

How To 76