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Do You Deliver Good Or Bad Customer Service? | Rich Gee Group

Rich Gee Group

JANUARY 4, 2011

I wanted my money back – I had the receipt, I had the merchandise in perfect condition, and virtually everything in the store was on sale at that time. To make matters worse, my wife and I went through the store looking for a suitable replacement, but it was virtually empty due to the holidays. Bad Customer! You must play by our rules!

Licensing 332
Licensing Price Merchandising Ethics 332
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Fast Friday with Tony Hsieh, CEO of Zappos.com (and P. Diddy.

Roundtable Talk

JULY 30, 2010

← To be or not to be: can authenticity at work limit your career options? After sitting through a few career and coaching discussions over the past week involving money, titles and career satisfaction, I felt a certain quote was worth repeating: “Don’t chase the paper, chase the dream.&# Hsieh credited P.

Golden Handcuff 38
Golden Handcuff CEO Career Merchandising 38
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