Harvard Business Review

SEPTEMBER 26, 2013

In 2009, we pulled the Andon Cord. We provided care for 57,532 patients that year, and our quality and safety metrics were excellent. And to achieve our aim of “VIP care for every patient, every time,” we not only had to re-engineer our processes; we had to fundamentally change our culture. Leading Health Care Innovation.

Health Care 8

Health Care Ishikawa Lean Manufacturing Early Adopters 8

Harvard Business Review

DECEMBER 10, 2015

In today’s health care landscape, consultants often advise independent hospitals to merge with a larger health system. At first, we worked with RIC as a consultant but then became its partner in 2009. Leading Change in Health Care. However, the evidence supporting mergers is uncertain at best.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

NOVEMBER 11, 2013

Health care systems are transforming themselves to deliver the “Triple Aim” of providing better care and a better patient experience, improving the health of populations, and lowering the cost of care. Mayo was the first care-delivery group to receive this delegated authority. Authority and Structure.

Quality 8

Quality Mayo System Six Sigma 8

Harvard Business Review

JUNE 2, 2017

Today, health systems operate on a spectrum of how involved patients are in the delivery of their care. On one end, traditional providers inform patients of their options, make a recommendation, and proceed to deliver care to a relatively passive patient. Care that is truly delivered by patients themselves.

Insurance 8

Insurance Health Care Licensing System 8

Michael Lee Stallard

JUNE 28, 2010

When FDR put the Civilian Conservation Corps during the Depression under Marshall’s command, he developed an “absorbing interest” in helping the young men by educating them and taking care of their health-care needs. Eisenhower to the position of supreme commander of Operation Overlord. why is everyone smiling?

Ryan 220

Ryan Learning-by-Doing Career Magazine 220

Harvard Business Review

APRIL 9, 2012

A company must get its sales, marketing, research and development, operations, and even customers and suppliers to work together. So how can you get this process team to sustain operational gains and continue to attack the next set of process problems? Yet teamwork across organizational boundaries is unnatural.

Team 13

Team Workshop Teamwork Operations 13

Harvard Business Review

OCTOBER 11, 2011

Group Health Cooperative , a nonprofit health care system in Seattle with 10,000 employees, has also thrown out its budgeting process. In 2009 the organization moved to a run-rate methodology, which monitors spending quarter-over-quarter.

Budgeting 11

Budgeting Chief Financial Officer Cost CFO 11

Harvard Business Review

JUNE 2, 2015

Dell, which adopted customer-centricity in 2009, has seen positive results too: After aligning its corporate business units around customer groups, such as large enterprises and consumers, the company learned to operate seamlessly in the new structure and improved its financial performance. Low industry profitability.

Restructuring 8

Restructuring Company Henderson Health Care 8

Harvard Business Review

FEBRUARY 14, 2012

Both are comments I got about my book, back in 2009, about setting direction, collaboratively. Facebook, KickStarter, Kiva, Twitter, and other companies thriving in the social era are operating by the rules of the Social Era. Most organizations operating today started when companies needed more operating capital.

Banking 16

Banking Business Model Supply Chain Mass Marketing 16

Harvard Business Review

DECEMBER 19, 2016

health care system shift from fee for service to value-based approaches that pay providers for quality, they are turning to two models: One is procedure- and DRG-based bundled payments that pay one price for all the care related to treating a condition. Innovating for Value in Health Care. Insight Center.

Benchmarking 8

Benchmarking Health Care Cost Globalization 8

Harvard Business Review

OCTOBER 10, 2017

Americans are both undertreated and overtreated in a health care system that wastes up to $1 trillion a year and delivers profoundly uneven quality: Current estimates indicate that preventable medical errors are the third leading cause of death in the United States. Information technology has come late to health care delivery.

Health Care 8

Health Care Innovation Creativity Guidelines 8

Harvard Business Review

DECEMBER 23, 2015

If the health care industry followed suit, the impact on the quality and cost of care, the patient’s experience, and innovation could be enormous. The impact of open, standardized APIs in health care would be even more significant. Leading Change in Health Care. Insight Center.

Health Care 8

Health Care Incentives Technology System 8

Harvard Business Review

DECEMBER 4, 2015

As health care reform evolves, large public institutions that offer a health safety net have some advantages over privately owned enterprises. Those are all assets in an era of health care reform. I head one of these institutions: Dallas-based Parkland Health and Hospital Systems. A mission-driven payer mix.

Health Care 8

Health Care Innovation Insurance Cost 8

Harvard Business Review

APRIL 18, 2012

There are few more personal, passionate, and political topics than health care. The reasons for this are clear: Health care spending has reached 17% of the U.S. But regardless of ACA's legal prognosis, the Pandora's Box of true health care reform has already been opened — and it happened before most of us realized.

Health Care 12

Health Care Incentives Quality Cost 12

Harvard Business Review

NOVEMBER 12, 2012

President Obama has some unfinished business to attend to, and taking care of it will require help and support from corporate leaders across the country. This means getting state public utility commissions and regional power market operators to remove barriers to investments in efficiency and renewables. He delivered on the first two.

Cost 9

Cost Price Energy Proposal 9

Harvard Business Review

OCTOBER 5, 2015

Although many European countries currently suffer from high unemployment, some key sectors (including, for example, health care ) suffer from a chronic lack of qualified job-seekers. He had to claim asylum from Eritrea in 2009 because of political persecution.

Learning-by-Doing 8

Learning-by-Doing NGO Marketing Skills 8

Modern Servant Leader

JUNE 15, 2018

Larry : You know, it’s my belief, and it has also been my own experience, that there there is no place that servant-leadership cannot operate. Over the years, the energy around servant-leadership has sort of focused around businesses, health care, higher education, schools, and faith-based institutions.

Greenleaf 125

Greenleaf Servant Leader Leadership Learning-by-Doing 125

Modern Servant Leader

JUNE 15, 2018

Larry : You know, it’s my belief, and it has also been my own experience, that there there is no place that servant-leadership cannot operate. Over the years, the energy around servant-leadership has sort of focused around businesses, health care, higher education, schools, and faith-based institutions.

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

Harvard Business Review

SEPTEMBER 20, 2013

Based in Appleton, Wisconsin, ThedaCare is a five-hospital health system with 26 clinics, other allied services, and more than 6,000 employees. It has been a pioneer in applying lean methodology in health care in order to tackle quality and cost issues. Leading Health Care Innovation. Health Operations'

Health Care 8

Health Care Quality Decentralization Planning 8

Harvard Business Review

OCTOBER 3, 2017

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system? Insight Center.

System 8

System Skills Health Care Constraint 8

Harvard Business Review

JANUARY 28, 2014

Popular television shows—from ER to House to Grey’s Anatomy—have long dramatized how crucial early moments of care are for trauma victims. But what most don’t realize is that very same principle—that early, accurate intervention matters—applies across the entire health care system, not just in trauma cases, but in nearly all cases.

Cost 8

Cost Health Care System Software 8

Harvard Business Review

FEBRUARY 24, 2017

Great stories are credible, simple, consistent, and use both financial and nonfinancial metrics to link a long-term vision and firm values with a distinctive business strategy and focused operational priorities. Bertolini observed that many of his peers had been promising 15% earnings per share (EPS), even during the financial crisis of 2009.

CEO 9

CEO Short-term Long-term EPS 9

Harvard Business Review

DECEMBER 1, 2015

The non-profit, run by Ruby Corado, is a haven for the transgender community that provides counseling, career advice, and help with health care and housing in the Washington D.C. By supporting Casa Ruby, we hope to disseminate critical health care information and social services to the people who are at highest risk of contracting HIV.

Project 8

Project Health Care Learning-by-Doing Globalization 8

Harvard Business Review

DECEMBER 22, 2016

The agency, which provides health care to approximately 9 million veterans at over 1,700 locations, had set a top-down goal to increase the percentage of veterans who were seen within 14 days of requesting an appointment. In 2014, the U.S. Department of Veterans Affairs was in crisis.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

DECEMBER 11, 2017

We attempted to address this important knowledge gap by evaluating the quality and costs of inpatient care delivered by substitute physicians to Medicare beneficiaries hospitalized with a general medical condition (e.g., pneumonia, heart failure, shortness of breath) between 2009 and 2014. William Whitehurst/Getty Images.

Quality 8

Quality Survey Short-term Efficiency 8

N2Growth Blog

OCTOBER 31, 2010

Without these term limits, the congress has no reason to include themselves in the health care system they impose on us. However, I have recently changes my tune. There is motivation to limit their own pay to that near what their constituents make.

Blog 415

Blog Politics Short-term Long-term 415

Harvard Business Review

NOVEMBER 10, 2016

“The main thing is to be independent and give your own orders and not have to take them from anybody else,” a machine operator told Lamont. Remember when President Obama sold Obamacare by pointing out that it delivered health care to 20 million people? Owning one’s own business — that’s the goal.

Class 15

Class Open-book Policies Politics 15